At a Glance
- Tasks: Lead a dynamic team and manage operations at our automotive tyre centre.
- Company: Join a leading automotive company focused on outstanding service and team performance.
- Benefits: Enjoy competitive salary, bonuses, private medical insurance, and career progression.
- Other info: Flexible working hours with no Sundays and opportunities for structured training.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in a fast-fit tyre centre and strong people management skills required.
The predicted salary is between 45000 - 50000 £ per year.
If you're passionate about delivering outstanding service, driving team performance and creating a great customer experience, we want to hear from you!
About the role
The Branch Manager will be responsible for all operations and staff management at one of our automotive tyre centres. This will involve (but not limited to):
- Ensuring branch budget is achieved
- Line management of reporting staff
- Dealing with customer enquiries in person, over the phone and online
- Ensuring branch targets are communicated and achieved
- Monitoring and managing stock levels
- Hands-on workshop role if and when required
- Interview, induct and engage all new staff
Working hours:
- Mon-Fri: 08:00 - 18:00
- Sat: 08:30 - 17:00
- One weekday off (3 weeks out of 4)
- One full Saturday off every fourth week
- No Sundays
Essential Skills
The successful candidate will be able to demonstrate:
- A proven track record in a fast-fit tyre centre environment
- Strong knowledge of tyres and routine mechanical work
- The ability to work closely with the branch team and lead by example
- Strong people management skills
- Clear and effective communication skills
- The energy to thrive and motivate in a target-driven environment
- Maintain high standards of customer service across the branch
- Ensuring compliance with Company policies and procedures
- Must have full UK driving licence.
What You'll Receive:
If you are successful, you can look forward to training opportunities, career progression and a range of benefits you would expect from an employer of choice, including:
- Weekly, achievable commission scheme
- Further performance and standards related bonuses
- Private medical insurance (50%-50% contribution agreement)
- Company car or car allowance
- Company pension scheme
- 20 days annual leave in addition to Bank Holidays, increasing to 25 days over a period of time
- Uniform provided
- Staff and family discounts
- Refer a Friend Scheme
- Structured training
- Driving Lesson Assistance Scheme offering financial help with driving lessons
In light of current government legislation please note, if you are offered an interview we will require proof of the right to work in the UK (usually a Passport or Birth Certificate), and a written proof of National Insurance number (this is any official government document which includes your name and NI number).
Basic salary: £37,000 per annum
OTE Salary: £45,000 - £50,000 per annum
Job Type: Full-time, Permanent
Branch Manager in Guildford employer: Swipe Right Recruitment
As a leading employer in the automotive sector, we pride ourselves on fostering a dynamic work culture that prioritises employee development and customer satisfaction. Our Branch Managers enjoy competitive salaries, comprehensive benefits including private medical insurance and a structured training programme, as well as a supportive environment that encourages career progression and teamwork. With no Sunday shifts and a focus on work-life balance, this role offers a rewarding opportunity to lead a dedicated team in delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager in Guildford
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Branch Manager role. You never know who might give you a leg up!
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Branch Manager in Guildford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for delivering outstanding service shine through. We want to see how you can drive team performance and create a great customer experience, so share specific examples from your past roles!
Tailor Your CV:Make sure your CV is tailored to the Branch Manager role. Highlight your experience in a fast-fit tyre centre environment and any relevant skills that match the job description. We love seeing candidates who take the time to align their experience with what we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate effective communication, so make sure your written application reflects that by being easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Swipe Right Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of tyres and routine mechanical work. Being able to discuss specific products or services will show that you're not just interested in the role, but that you understand it too.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, highlighting your people management skills and how you've motivated others to achieve targets.
✨Customer Service is Key
Be ready to discuss how you've delivered outstanding customer service in previous roles. Think of specific situations where you turned a negative experience into a positive one, as this will demonstrate your commitment to creating a great customer experience.
✨Prepare for Practical Scenarios
Since this role involves hands-on work, be prepared for practical questions or scenarios during the interview. Think about how you would handle stock management or customer enquiries, and be ready to share your thought process.
