At a Glance
- Tasks: Lead a dynamic team in an automotive tyre centre, ensuring top-notch service and performance.
- Company: Join a leading automotive company with a focus on customer satisfaction and team success.
- Benefits: Enjoy competitive pay, bonuses, private medical insurance, and generous annual leave.
- Other info: No Sundays, structured training, and excellent career progression opportunities await you.
- Why this job: Make a real impact by driving team performance and enhancing customer experiences.
- Qualifications: Experience in fast-fit tyre centres and strong people management skills required.
The predicted salary is between 45000 - 50000 £ per year.
If you're passionate about delivering outstanding service, driving team performance and creating a great customer experience, we want to hear from you!
About the role
The Branch Manager will be responsible for all operations and staff management at one of our automotive tyre centres. This will involve (but not limited to):
- Ensuring branch budget is achieved
- Line management of reporting staff
- Dealing with customer enquiries in person, over the phone and online
- Ensuring branch targets are communicated and achieved
- Monitoring and managing stock levels
- Hands-on workshop role if and when required
- Interview, induct and engage all new staff
Working hours:
- Mon-Fri: 08:00 - 18:00
- Sat: 08:30 - 17:00
- One weekday off (3 weeks out of 4)
- One full Saturday off every fourth week
- No Sundays
Essential Skills
The successful candidate will be able to demonstrate:
- A proven track record in a fast-fit tyre centre environment
- Strong knowledge of tyres and routine mechanical work
- The ability to work closely with the branch team and lead by example
- Strong people management skills
- Clear and effective communication skills
- The energy to thrive and motivate in a target-driven environment
- Maintain high standards of customer service across the branch
- Ensuring compliance with Company policies and procedures
- Must have full UK driving licence.
What You'll Receive:
If you are successful, you can look forward to training opportunities, career progression and a range of benefits you would expect from an employer of choice, including:
- Weekly, achievable commission scheme
- Further performance and standards related bonuses
- Private medical insurance (50%-50% contribution agreement)
- Company car or car allowance
- Company pension scheme
- 20 days annual leave in addition to Bank Holidays, increasing to 25 days over a period of time
- Uniform provided
- Staff and family discounts
- Refer a Friend Scheme
- Structured training
- Driving Lesson Assistance Scheme offering financial help with driving lessons
In light of current government legislation please note, if you are offered an interview we will require proof of the right to work in the UK (usually a Passport or Birth Certificate), and a written proof of National Insurance number (this is any official government document which includes your name and NI number).
Basic salary: £37,000 per annum
OTE Salary: £45,000 - £50,000 per annum
Job Type: Full-time, Permanent
Locations
Branch Manager/senior Manager in Guildford, Surrey employer: Swipe Right Recruitment
Join a dynamic automotive team as a Branch Manager, where your leadership will drive performance and enhance customer experiences in a supportive work environment. With no Sunday shifts, competitive salary packages, and a commitment to employee growth through structured training and career progression, we prioritise your well-being and professional development. Enjoy additional benefits such as private medical insurance, generous annual leave, and staff discounts, making us an employer of choice in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager/senior Manager in Guildford, Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Branch Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, and think about how your experience aligns with their needs. Practise common interview questions, especially around team management and customer service, so you can showcase your skills confidently.
✨Tip Number 3
Show off your passion for the automotive industry! During interviews, share specific examples of how you've driven team performance and improved customer experiences in previous roles. This will help you stand out as a candidate who truly cares about the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Branch Manager/senior Manager in Guildford, Surrey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for delivering outstanding service shine through. We want to see how you can drive team performance and create a great customer experience, so share specific examples from your past roles!
Tailor Your CV:Make sure your CV is tailored to the Branch Manager role. Highlight your proven track record in a fast-fit tyre centre environment and any relevant skills that match the job description. We love seeing candidates who take the time to personalise their applications!
Be Clear and Concise:In your written application, clarity is key! Use straightforward language and structure your thoughts logically. We appreciate applications that are easy to read and get straight to the point, so avoid fluff and focus on what makes you a great fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Swipe Right Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of tyres and routine mechanical work. Being able to discuss specific products or services will show that you're not just passionate but also well-informed about the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated your team or resolved conflicts, as this will demonstrate your strong people management skills.
✨Communicate Clearly
Practice articulating your thoughts clearly and effectively. Since the role involves dealing with customer enquiries, being able to communicate well will be key. Consider doing mock interviews with a friend to refine your delivery.
✨Demonstrate Your Customer Service Passion
Be ready to share specific instances where you went above and beyond for customers. Highlighting your commitment to outstanding service will resonate well with the interviewers, as they value creating a great customer experience.
