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For Companies At a Glance
- Tasks: Be the go-to person for customers, booking services and explaining repairs.
- Company: Join a friendly, family-run garage with a supportive vibe.
- Benefits: Enjoy a competitive salary, paid holidays, and no weekend work.
- Why this job: Make a difference in customer experiences while working in a stable environment.
- Qualifications: Experience in customer service and a passion for cars is essential.
- Other info: Great opportunity for career growth in a reputable garage.
The predicted salary is between 32000 - 37000 £ per year.
Salary: £32,000 to £37,000 (Depending on Experience)
Hours: Monday to Friday, 08:00-17:30 (No Weekends)
Full-Time | Permanent
Our client is a well-established, family-run garage looking for a professional and customer-focused Service Advisor to join their friendly team. They pride themselves on honest service, long-standing customer relationships, and a supportive working environment.
The Role
- Being the main point of contact for customers, both in person and over the phone
- Booking vehicles in for servicing, repairs, and MOTs
- Providing clear explanations of work required and associated costs
- Liaising between customers and the workshop team
- Updating customers on vehicle progress and completion times
- Handling invoices, payments, and basic administration
Requirements
- Previous experience as a Service Advisor or in a similar customer-facing automotive role
- Strong communication and organisational skills
- Good understanding of vehicle servicing and repair processes
- A professional, friendly, and approachable manner
- Ability to manage multiple tasks in a busy environment
- Good IT and administrative skills
What We Offer
- Monday-Friday working hours - no weekends
- Stable, long-term role within a family business
- Friendly, supportive working environment
- Competitive salary based on experience
- Paid holidays and pension
- Ongoing role in a busy, reputable garage
Locations
Service Advisor in Cheshire, Warrington employer: Swipe Right Recruitment
Contact Detail:
Swipe Right Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. You never know who might have a lead on a Service Advisor position or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for their team. Highlight your customer service skills and experience in the automotive sector.
✨Tip Number 3
Stay organised! Keep track of the jobs you've applied for and follow up if you haven't heard back. A friendly nudge can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of great opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Service Advisor in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor or in similar roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your customer service and automotive knowledge!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our family-run garage. Share your passion for customer service and how you can contribute to our supportive environment.
Show Off Your Communication Skills: As a Service Advisor, communication is key! In your application, give examples of how you've effectively communicated with customers in the past. We love seeing candidates who can connect with people easily.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Swipe Right Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle servicing and repair processes. Being able to discuss common issues and solutions will show that you’re not just a people person, but also someone who understands the technical side of things.
✨Practice Your Communication Skills
As a Service Advisor, you'll be the bridge between customers and the workshop team. Practise explaining complex automotive terms in simple language. Role-play with a friend or family member to get comfortable with this.
✨Showcase Your Organisational Skills
Prepare examples from your past experience where you successfully managed multiple tasks at once. This could be juggling customer inquiries while coordinating with the workshop. Highlighting these skills will demonstrate your ability to thrive in a busy environment.
✨Be Friendly and Approachable
Since the role is customer-focused, make sure to convey your friendly and professional manner during the interview. Smile, maintain eye contact, and show genuine interest in helping customers. This will resonate well with the family-run ethos of the garage.
