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- Tasks: Lead and shape technical services across the UK & Ireland for a top tyre manufacturer.
- Company: Join a respected global mobility brand with a strong reputation.
- Benefits: Competitive salary of £70k to £90k plus fantastic company benefits.
- Why this job: Make an impact on tyre technology and digital mobility solutions.
- Qualifications: HND in Mechanical Engineering and 10+ years in technical services required.
- Other info: High-visibility role with excellent career growth opportunities.
The predicted salary is between 60000 - 84000 £ per year.
Company: Leading Tyre Manufacturer UK based
Location: UK (Field-based with national travel)
Division: Tyres Technical Services
Contract: Full-time, Permanent
Salary: £70k to £90k base with fantastic company benefits
About the Role
This is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one of the worlds most respected mobility brands. As Technical Customer Services Manager, you will oversee technical training, warranty management, product performance monitoring, fleet and dealer audits, and high-level engineering support. You will also act as our clients technical spokesperson to government bodies, trade associations, media, and industry stakeholders. This role combines engineering expertise, commercial awareness, regulatory leadership, and strategic influence.
Key Responsibilities
- Technical Services Leadership
- Deliver and evolve the UK & Ireland Technical Services strategy
- Provide expert-level support to sales teams, fleets, dealers, and end users
- Support truck sales with product application, SLAs, fleet inspections, and dealer quality processes
- Lead and develop a team of 9 technical professionals
- Oversee the Tyre Academy training centre (Lutterworth/Rugby)
- Develop market-leading training programmes
- Ensure compliance with regulatory and company standards
- Lead full UK & Ireland warranty process
- Manage product liability cases in line with:
- Consumer Rights Act
- Sale of Goods Act
- DVSA recall procedures
- Lead product performance monitoring
- Deliver competitive benchmarking insights
- Provide field data to R&D
- Support digital tyre solutions and fuel analytics innovation
- Act as primary technical contact for bodies such as:
- DVSA
- National Highways
What We're Looking For
- Essential
- HND (or equivalent) in Mechanical Engineering
- 10+ years in technical services (tyre or automotive preferred)
- Deep understanding of tyre manufacturing, development, and regulations
- Experience managing:
- Warranty processes
- Technical audits
- Training programmes
- Technical support teams
- Ownership & accountability
- Results orientation
- Cross-functional collaboration
- Quality leadership
- Strong decision-making & stakeholder communication
Why Join?
- Lead all UK & Ireland technical operations for a global mobility leader
- Influence product performance, innovation and regulatory standards
- High-visibility role engaging with R&D, sales, marketing, government and media
- Shape the future of tyre technology and digital mobility solutions
Apprentice Technical Services Manager in Cambridge employer: Swipe Right Recruitment
Contact Detail:
Swipe Right Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Technical Services Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or attend relevant events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their technical services strategy and be ready to discuss how your experience aligns with their needs. We want you to shine!
✨Tip Number 3
Showcase your expertise! Bring examples of your past work, especially in technical training and warranty management. We love seeing how you’ve made an impact in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to lead in technical services.
We think you need these skills to ace Apprentice Technical Services Manager in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Apprentice Technical Services Manager. Highlight your relevant experience in technical services, warranty management, and leadership. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can contribute to our team. Be sure to mention any specific experiences that relate to the key responsibilities outlined in the job description.
Showcase Your Technical Expertise: Since this role requires a deep understanding of tyre manufacturing and regulations, make sure to showcase your technical knowledge. Include any relevant qualifications or projects that demonstrate your expertise in mechanical engineering and technical services.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Swipe Right Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around tyre manufacturing and regulations. Be ready to discuss your experience in managing warranty processes and technical audits, as these are crucial for the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you've successfully led a team or developed training programmes. This will demonstrate your ability to manage the technical services team effectively.
✨Understand the Company and Industry
Research the company’s position in the tyre industry and its competitors. Familiarise yourself with current trends and challenges in mobility solutions. This knowledge will help you engage in meaningful discussions during the interview.
✨Prepare for Stakeholder Engagement
Since you'll be acting as a technical spokesperson, practice how you would communicate complex technical information to non-technical stakeholders. Think about how you can convey your insights on product performance and regulatory standards clearly and confidently.