At a Glance
- Tasks: Lead the Chef’s Table, ensuring an exceptional dining experience for every guest.
- Company: Join Swinton Estate, known for its commitment to culinary excellence and luxury dining.
- Benefits: Enjoy competitive pay, 30 days annual leave, and exclusive discounts on food and spa services.
- Other info: Work in a dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a unique fine dining experience and create memorable moments for guests.
- Qualifications: Experience in high-quality restaurants and a passion for hospitality and wine.
The predicted salary is between 31500 - 38500 £ per year.
Restaurant Manager – Chef’s Table
Chef’s Table offers an intimate and immersive dining experience led by Chef Jamie Keeble and his team.
Designed to place guests at the heart of the kitchen, the experience showcases exceptional technique, creativity, and estate‑led ingredients, with each dish telling a story of seasonality and provenance.
Delivered to the highest standards of precision and service, Chef’s Table reflects Swinton Park’s commitment to culinary excellence, craftsmanship, and truly memorable luxury dining.
Role Purpose
The Restaurant Manager is responsible for the smooth and successful operation of the Chef’s Table, a unique fine dining experience.
The role is highly guest-focused, with responsibility for delivering an exceptional, personalised and memorable experience for every guest.
Working closely with the Chef, the Restaurant Manager will ensure a seamless service from reservation through to departure, maintaining excellent communication, presentation and service standards.
The role requires a strong passion for hospitality, excellent wine knowledge and the ability to confidently recommend wines and pairings to complement the Chef’s Table menu.
Key Responsibilities
- Guest Experience
- Deliver an exceptional and personalised experience to every Chef’s Table guest.
- Build genuine relationships with guests and create a warm, relaxed and professional atmosphere.
- Anticipate guest needs and respond promptly and positively to requests.
- Ensure excellent communication with guests throughout the dining experience.
- Handle guest feedback professionally and ensure any issues are resolved quickly and appropriately.
- Develop a strong knowledge of returning guests, preferences and special occasions to enhance their experience.
- Ensure every guest leaves with a positive and memorable impression of the Chef’s
Table.
- Working with the Chef
- Build an excellent working relationship with the Chef and maintain clear communication throughout service.
- Work closely with the Chef to ensure the service runs smoothly and efficiently.
- Understand the menu, ingredients, cooking techniques and story behind each dish.
- Confidently explain dishes and ingredients to guests and communicate the Chef’s vision.
- Ensure the timing between the kitchen and guest experience is seamless.
- Communicate dietary requirements, allergies and special requests accurately to the
Chef.
- Support the Chef during service where required to ensure an exceptional overall experience.
- Wine & Beverage
- Maintain excellent knowledge of wines, beverages and food pairing.
- Confidently recommend wines to complement individual dishes and the overall Chef’s
Table experience.
- Identify opportunities to upsell wines, premium beverages and additional experiences in a natural and guest-focused way.
- Ensure wine is presented and served to the appropriate standard.
- Maintain knowledge of the wine list and ensure guests receive confident and engaging recommendations.
- Reservations & Administration
- Manage and monitor Chef’s Table reservations and bookings.
- Check daily bookings and ensure all guest information is accurate and up to date.
- Review guest preferences, dietary requirements, allergies and special occasions before each service.
- Ensure the Chef and relevant teams are fully briefed on upcoming bookings.
- Manage amendments, cancellations and guest enquiries professionally.
- Complete cashing up and daily financial administration accurately.
- Ensure all required records and administration are completed correctly and on time.
- Presentation & Standards
- Take ownership of the overall presentation and cleanliness of the Chef’s Table.
- Ensure the room is prepared to the highest standard before every service.
- Maintain excellent standards of cleanliness, table presentation, glassware, equipment and guest areas.
- Ensure the Chef’s Table environment reflects the quality and luxury of the dining experience.
- Complete opening and closing checks and ensure the room is left clean, organised and ready for the next service.
- Sales & Commercial Performance
- Maximise revenue through natural and appropriate upselling.
- Promote premium wines, wine pairings and additional beverage opportunities.
- Understand daily and monthly revenue performance and support the achievement of agreed targets.
- Identify opportunities to enhance the guest experience while increasing average spend.
- Minimise wastage and ensure careful control of stock and operational resources.
- Key Skills & Experience
- Previous experience in a high-quality restaurant, hotel or fine-dining environment.
- Strong passion for hospitality and delivering exceptional guest experiences.
- Excellent communication and interpersonal skills.
- Strong wine knowledge and genuine interest in food and wine pairing.
- Confidence recommending and upselling wines and beverages.
- Excellent attention to detail and presentation.
- Highly organised with strong administrative skills.
- Ability to work closely and effectively with a Chef.
- Calm, professional and confident during service.
- Strong understanding of food allergies and dietary requirements.
- A natural ability to build relationships with guests and create memorable experiences.
- Personal Qualities
The successful candidate will be warm, engaging and naturally hospitable, with a genuine passion for creating exceptional experiences.
They will be confident, polished and knowledgeable while remaining approachable and personable.
They will take ownership of the Chef’s Table, have excellent attention to detail and understand that, with only 12 covers, every guest interaction matters.
They will be a strong partner to the Chef, ensuring excellent communication and a smooth operation from preparation through to the end of service.
Package description
At Swinton Estate we take pride in recognising and rewarding the dedication of our team members.
Alongside competitive pay and monthly TRONC, our team enjoys an exceptional range of benefits designed to enrich both work and life.
With 30 days’ annual leave - pro rata for part time (including bank holidays) and access to the NEST pension scheme for eligible team members, we’re committed to supporting your wellbeing, security, and professional growth.
From exclusive access to our award-winning facilities and exciting employee events, to wellbeing initiatives and bespoke learning opportunities, every detail reflects our dedication to excellence.
Working with us means becoming part of a team that values quality, care, and genuine hospitality in everything we do.
A few of the exclusive privileges our team enjoy include
- Access to the Country Club and Spa facilities
- 50% discount on food and beverage (including Cookery School and Chefs Table) for you and up to 5 guests
- 50% discount on spa days for you and up to 3 guests
- Swinton Park Hotel and Swinton Bivouac stays for yourself, friends and family
• And many more!
Restaurant Manager in Masham employer: Swinton Park Hotel
Swinton Park Hotel is an exceptional employer that prioritises a culture of excellence and personalised service, making it a fantastic place for those passionate about luxury hospitality. With a commitment to employee growth and development, team members are encouraged to enhance their skills in a supportive environment, while enjoying the unique advantage of working in a stunning location that offers both beauty and tranquillity. Join us to be part of a dedicated team where your contributions truly matter and every day brings new opportunities to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Masham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Swinton Park Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Swinton Park Hotel
Don't be shy about reaching out to Swinton Park Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager in Masham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Swinton Park Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Swinton Park Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
