At a Glance
- Tasks: Keep public areas spotless and welcoming for guests at our luxury hotel.
- Company: Join a forward-thinking, carbon-neutral estate dedicated to people and the environment.
- Benefits: Enjoy competitive pay, 30 days annual leave, and exclusive discounts on facilities.
- Other info: Be part of a dynamic team with opportunities for personal and professional growth.
- Why this job: Make a real impact on guest experiences while working in a supportive team.
- Qualifications: Attention to detail and a passion for cleanliness are essential.
The predicted salary is between 20000 - 25000 £ per year.
Full time - 40 hours per week working 5 days over 7. We take pride in being a reputable and forward-thinking employer, committed to fostering a supportive, engaging, and dynamic work environment. As a carbon-neutral estate with an ambition to become carbon negative, we are equally dedicated to environmental responsibility as we are to our people. Our culture is built on continuous improvement, collaboration, and a shared sense of purpose. We place a strong emphasis on the wellbeing of our team, recognising that our people are at the heart of everything we do.
Housekeeping is essential to delivering the comfort, elegance, and attention to detail expected of a luxury hotel. The team takes pride in maintaining immaculate guest rooms and public areas, working to the highest standards of cleanliness, presentation, and consistency. Operating with care, professionalism, and discretion, Housekeeping plays a vital role in creating a welcoming and memorable guest experience throughout the hotel.
Swinton Park Hotel is seeking a dedicated and reliable Public Areas Housekeeping Assistant to help maintain the exceptional standards of cleanliness and presentation that our guests expect. This role is essential in ensuring all public areas of the hotel remain clean, welcoming, safe, and beautifully presented at all times. If you take pride in your work, have a keen eye for detail, and enjoy contributing to outstanding guest experiences, we'd love to hear from you.
Role Purpose
As a Public Areas Housekeeping Assistant, you will be responsible for maintaining the cleanliness, hygiene, and appearance of all public spaces throughout the hotel, including corridors, entrances, restrooms, lounges, and other guest areas. You will play a key role in creating a positive first impression and ensuring a comfortable environment for guests, visitors, and colleagues.
Key Responsibilities
- Cleaning and Presentation
- Sweep, mop, vacuum, and maintain floors throughout public areas.
- Dust and polish furniture, fixtures, and surfaces.
- Clean windows, glass doors, mirrors, and other visible surfaces.
- Ensure all public areas are consistently clean, tidy, and well-presented.
- Restroom Maintenance
- Clean and sanitise public restroom facilities.
- Replenish supplies including soap, toilet paper, and paper towels.
- Ensure restroom areas remain hygienic and fully stocked throughout the day.
- Spill Response and Spot Cleaning
- Respond promptly to spills, stains, and other cleaning requirements.
- Carry out spot cleaning of carpets, upholstery, and surfaces as needed.
- Help maintain a safe environment by addressing potential hazards quickly.
- Reporting and Communication
- Report maintenance issues, damage, or safety concerns to the appropriate department.
- Work closely with housekeeping and other hotel teams to coordinate cleaning priorities.
- Guest Interaction
- Provide friendly assistance to guests when approached for directions or information.
- Contribute to a welcoming atmosphere through professional and courteous service.
- Additional Duties
- Support deep-cleaning programmes and seasonal cleaning projects.
- Assist with the preparation and cleaning of areas for special events and functions.
- Undertake other reasonable duties as required by the Housekeeping team.
Package description
At Swinton Estate we take pride in recognising and rewarding the dedication of our team members. Alongside competitive pay and monthly TRONC, our team enjoys an exceptional range of benefits designed to enrich both work and life. With 30 days’ annual leave - pro rata for part time (including bank holidays) and access to the NEST pension scheme for eligible team members, we’re committed to supporting your wellbeing, security, and professional growth. From exclusive access to our award-winning facilities and exciting employee events, to wellbeing initiatives and bespoke learning opportunities, every detail reflects our dedication to excellence. Working with us means becoming part of a team that values quality, care, and genuine hospitality in everything we do.
A few of the exclusive privileges our team enjoy include:
- Access to the Country Club and Spa facilities
- 50% discount on food and beverage (including Cookery School and Chefs Table by Josh Barnes) for you and up to 5 guests
- 50% discount on spa days for you and up to 3 guests
- Swinton Park Hotel and Swinton Bivouac stays for yourself, friends and family
- And many more!
Public Areas Housekeeping Assistant in Masham employer: Swinton Park Hotel
Swinton Park Hotel is an exceptional employer that prioritises the wellbeing and professional growth of its team members. With a commitment to environmental responsibility and a culture of collaboration, employees enjoy a supportive work environment alongside competitive pay, generous benefits, and exclusive access to award-winning facilities. Join us to be part of a dedicated team that values quality, care, and genuine hospitality in every aspect of our service.
StudySmarter Expert Advice🤫
We think this is how you could land Public Areas Housekeeping Assistant in Masham
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around Swinton Park Hotel and soak in the atmosphere. Familiarising yourself with the public areas will not only impress the hiring team but also help you understand the standards they uphold.
✨Tip Number 2
Show off your attention to detail! During the interview, share specific examples of how you've maintained cleanliness and presentation in previous roles. This will demonstrate that you truly understand the importance of creating a welcoming environment for guests.
✨Tip Number 3
Be ready to chat about teamwork! Since you'll be working closely with other departments, highlight your collaborative spirit. Share stories of how you've worked with others to tackle challenges or improve processes in past jobs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at Swinton Park Hotel. We can’t wait to hear from you!
We think you need these skills to ace Public Areas Housekeeping Assistant in Masham
Some tips for your application 🫡
Show Your Attention to Detail:In your application, highlight your keen eye for detail. Mention any previous experience where you maintained cleanliness and presentation, as this is key for the Public Areas Housekeeping Assistant role.
Be Personable:Since guest interaction is part of the job, let your personality shine through in your written application. Share a brief story or example that showcases your friendly and professional approach to customer service.
Tailor Your Application:Make sure to tailor your application to reflect our values at Swinton Park Hotel. Emphasise your commitment to teamwork, environmental responsibility, and creating a welcoming atmosphere for guests.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with our team!
How to prepare for a job interview at Swinton Park Hotel
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Public Areas Housekeeping Assistant. Familiarise yourself with tasks like cleaning, maintaining hygiene, and ensuring a welcoming environment. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Attention to Detail
During the interview, highlight your keen eye for detail. Share specific examples from past experiences where your attention to cleanliness and presentation made a difference. This is crucial in a role that demands high standards of cleanliness and guest satisfaction.
✨Emphasise Teamwork and Communication
Since this role involves working closely with other hotel teams, be prepared to discuss your teamwork skills. Talk about how you’ve effectively communicated with colleagues in previous jobs to coordinate tasks and ensure a smooth operation.
✨Express Your Commitment to Wellbeing and Sustainability
Given the hotel's commitment to environmental responsibility, express your alignment with these values. Share any personal or professional experiences related to sustainability or wellbeing initiatives, showing that you’re not just a fit for the role but also for the company culture.
