At a Glance
- Tasks: Keep our hotel sparkling clean and welcoming for guests.
- Company: Join the friendly team at Swinton Park Hotel.
- Benefits: Enjoy competitive pay, 30 days leave, and exclusive discounts.
- Other info: Great opportunities for personal growth and wellbeing initiatives.
- Why this job: Make a positive impact on guest experiences every day.
- Qualifications: Attention to detail and a passion for cleanliness.
The predicted salary is between 20000 - 25000 £ per year.
Swinton Park Hotel is seeking a dedicated and reliable Public Areas Housekeeping Assistant to help maintain the exceptional standards of cleanliness and presentation that our guests expect. This role is essential in ensuring all public areas of the hotel remain clean, welcoming, safe, and beautifully presented at all times. If you take pride in your work, have a keen eye for detail, and enjoy contributing to outstanding guest experiences, we'd love to hear from you.
Role Purpose
As a Public Areas Housekeeping Assistant, you will be responsible for maintaining the cleanliness, hygiene, and appearance of all public spaces throughout the hotel, including corridors, entrances, restrooms, lounges, and other guest areas. You will play a key role in creating a positive first impression and ensuring a comfortable environment for guests, visitors, and colleagues.
Key Responsibilities
- Cleaning and Presentation
- Sweep, mop, vacuum, and maintain floors throughout public areas.
- Dust and polish furniture, fixtures, and surfaces.
- Clean windows, glass doors, mirrors, and other visible surfaces.
- Ensure all public areas are consistently clean, tidy, and well-presented.
- Restroom Maintenance
- Clean and sanitise public restroom facilities.
- Replenish supplies including soap, toilet paper, and paper towels.
- Ensure restroom areas remain hygienic and fully stocked throughout the day.
- Spill Response and Spot Cleaning
- Respond promptly to spills, stains, and other cleaning requirements.
- Carry out spot cleaning of carpets, upholstery, and surfaces as needed.
- Help maintain a safe environment by addressing potential hazards quickly.
- Reporting and Communication
- Report maintenance issues, damage, or safety concerns to the appropriate department.
- Work closely with housekeeping and other hotel teams to coordinate cleaning priorities.
- Guest Interaction
- Provide friendly assistance to guests when approached for directions or information.
- Contribute to a welcoming atmosphere through professional and courteous service.
- Additional Duties
- Support deep-cleaning programmes and seasonal cleaning projects.
- Assist with the preparation and cleaning of areas for special events and functions.
Benefits
At Swinton Estate we take pride in recognising and rewarding the dedication of our team members. Alongside competitive pay and monthly TRONC, our team enjoys an exceptional range of benefits designed to enrich both work and life. With 30 days’ annual leave - pro rata for part time (including bank holidays) and access to the NEST pension scheme for eligible team members, we’re committed to supporting your wellbeing, security, and professional growth. From exclusive access to our award-winning facilities and exciting employee events, to wellbeing initiatives and bespoke learning opportunities, every detail reflects our dedication to excellence.
Exclusive privileges our team enjoy include:
- Access to the Country Club and Spa facilities
- 50% discount on food and beverage (including Cookery School and Chefs Table by Josh Barnes) for you and up to 5 guests
- 50% discount on spa days for you and up to 3 guests
- Swinton Park Hotel and Swinton Bivouac stays for yourself, friends and family
- And many more!
Public Areas Housekeeping Assistant in Masham employer: Swinton Estate
Swinton Park Hotel is an exceptional employer that values the dedication and hard work of its team members. With a strong focus on employee wellbeing, competitive pay, and a wealth of benefits including access to award-winning facilities and generous discounts, we foster a supportive and enriching work culture. Our commitment to professional growth and a welcoming atmosphere makes Swinton Park Hotel a fantastic place for those looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Public Areas Housekeeping Assistant in Masham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Swinton Estate. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Swinton Estate
Don't be shy about reaching out to Swinton Estate directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Public Areas Housekeeping Assistant in Masham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Swinton Estate and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Swinton Estate
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
