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- Tasks: Join us as a Housekeeping Assistant, ensuring guests enjoy a clean and comfortable stay.
- Company: Swinton Estate is a stunning luxury estate in the Yorkshire Dales, offering unique hospitality experiences.
- Benefits: Enjoy flexible hours, 30 days annual leave, discounts, and access to our Country Club & Spa.
- Why this job: Gain valuable experience in hospitality while making a positive impact on guest experiences.
- Qualifications: No specific qualifications required, just a motivated attitude and a focus on customer service.
- Other info: Part-time role with evening shifts; perfect for students looking to balance work and studies.
We are currently seeking motivated and detail-oriented individuals to join our team as Housekeeping Assistants. This position is ideal for candidates looking to gain experience in the hospitality industry and make a positive impact on guests' experiences. As a Housekeeping Assistant, you will play a vital role in ensuring our guests have a clean, comfortable, and enjoyable stay.
Swinton Estate is situated in the Yorkshire Dales and is one of the largest privately owned estates in England. Constantly developing, we boast Swinton Park, a luxury traditional castle hotel with 42 bedrooms, three holiday cottages and award-winning Samuel's Restaurant; a luxurious country club and spa including the contemporary Terrace Restaurant; Swinton Bivouac, a glamping site with tree lodges, yurts and café; and last but by no means least, the Swinton cookery school.
As part of our C.A.S.T.L.E commitments, environment and sustainability here at Swinton is a major strand. Alongside our pledge for the Estate to be Net Zero by 2030, a commitment from each individual is crucial. Each individual is permitted to be involved with resource reduction and staff engagement initiatives to cascade the importance to other staff members.
The Role
- Service guests' bedrooms and bathrooms
- Clean public areas
- Work to a strict routine
- Demonstrate perfect attention to detail
- Adhere to all health and safety regulations
- Work flexible hours per week to include some evenings and weekends on a rota basis
Candidates Should
- Have experience in a cleaning environment
- Be guest focused
- Be highly motivated with a can-do attitude
- Able to communicate effectively with guests and team members
- Focused on providing excellent customer service
Package description
- Service charge
- 30 days annual leave (pro rata for PT employees) including bank holidays, increasing with service
- Summer party, Christmas Party, Long Service Awards
- Eligible team members will benefit from a NEST pension scheme
- Use of the Country Club & Spa
- 50% discount on food & beverage (including cookery school) and spa treatments/packages within the hotel and Country Club & Spa for yourself and up to three guests
- £75 room rate for yourself, friends & family
- Refer a friend scheme up to £500.00 for a full-time member of staff
- Access to discounts, cinema tickets, days out and much more with Hospitality Rewards
- Complimentary meal when on duty
- Full Uniform
- Learning and Development opportunities to grow and progress through our business
T's & C's apply.
Housekeeping Assistant - Part time employer: Swinton Estate
Contact Detail:
Swinton Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant - Part time
✨Tip Number 1
Familiarise yourself with Swinton Estate's values and commitments, especially their focus on sustainability. This will help you align your answers during the interview with their mission, showing that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight any previous experience in cleaning or hospitality roles when networking. If you know someone who works at Swinton Estate, reach out to them for insights about the role and possibly a referral, as this can significantly boost your chances of landing an interview.
✨Tip Number 3
Prepare to discuss how you handle guest interactions and maintain high standards of cleanliness. Think of specific examples from past experiences where you went above and beyond to ensure customer satisfaction, as this is crucial for a Housekeeping Assistant.
✨Tip Number 4
Be ready to demonstrate your flexibility regarding working hours. Since the role requires evening and weekend shifts, showing that you are adaptable and willing to work these hours will make you a more attractive candidate.
We think you need these skills to ace Housekeeping Assistant - Part time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning or hospitality. Emphasise any roles where you demonstrated attention to detail and customer service skills, as these are crucial for a Housekeeping Assistant.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to Swinton Estate. Mention your understanding of their commitment to sustainability and how you can contribute to creating a positive guest experience.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as being detail-oriented, having a can-do attitude, and effective communication. Use specific examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Swinton Estate
✨Show Your Attention to Detail
As a Housekeeping Assistant, attention to detail is crucial. During the interview, highlight any previous experience where you demonstrated this skill, whether in cleaning or another role. Mention specific tasks that required meticulousness.
✨Emphasise Your Guest-Focused Attitude
Swinton Estate values a guest-focused approach. Be prepared to discuss how you've gone above and beyond for customers in past roles. Share examples of how you ensured a positive experience for guests.
✨Demonstrate Flexibility
This role requires working flexible hours, including evenings and weekends. Make sure to express your willingness to adapt your schedule and provide examples of times when you've successfully managed changing work hours.
✨Discuss Your Teamwork Skills
Housekeeping often involves working closely with others. Talk about your ability to communicate effectively with team members and how you contribute to a positive team environment. Share experiences where collaboration led to successful outcomes.
