Assistant Restaurant Manager- Samuel\'s Restaurant

We are seeking a passionate Assistant Restaurant Manager to assist in the smooth running of our Samuel's Restaurant on the Swinton Estate. You will play a crucial role in ensuring an exceptional dining experience for our guests, with guidance from our Restaurant Manager and wider Swinton team.

Samuel's restaurant, steeped in Victorian grandeur with an ornate gold leaf ceiling, is complemented by traditional décor and a seasonal à la carte menu of show-stopping British and European classics, alongside a fabulously exciting wine list for a truly delightful, 'Uniquely Swinton' dining experience.

This is a fantastic opportunity to work as part of our dedicated and enthusiastic team. If you feel you have the necessary skills and the desire to progress your profession in Hospitality with us, then we would love to hear from you.

Who we are:

Swinton Estate is situated in the Yorkshire Dales and is one of the largest privately owned estates in England. Constantly developing, we boast Swinton Park, a luxury traditional castle hotel with 42 bedrooms, three holiday cottages, and award-winning Samuel's Restaurant; a luxurious country club and spa including the contemporary Terrace Restaurant; Swinton Bivouac, a glamping site with tree lodges, yurts, and café; and last but by no means least, the Swinton cookery school.

As part of our C.A.S.T.L.E commitments, environment and sustainability here at Swinton is a major strand. Alongside our pledge for the Estate to be Net Zero by 2030, a commitment from each individual is crucial. Each individual is permitted to be involved with resource reduction and staff engagement initiatives to cascade the importance to other employees.

The Role:

• Engaging with guests and team members to meet and exceed their needs
• Making sure the ambiance and standards of presentation within the restaurant, lounge areas, and bar exceed expectations
• Ensuring continuous learning and development for both yourself and the team
• Identifying new ways to surprise customers and delivering the highest standard of service
• Handling any customer complaints, fulfilling duty management shifts, and ensuring any service recovery is completed to the guest's satisfaction
• Keeping up to date with the industry and market both locally and nationally
• Proactively instilling the Swinton Estate values in every interaction with staff and guests alike

Candidates should be:

• Experienced at a similar level
• People focused
• Highly motivated with a can-do attitude
• Knowledgeable of fine dining and wine; however, full training will be given
• Able to communicate effectively with guests and team members
• Focused on providing excellent customer service

Package description:

We believe in rewarding our people for hard work and some of our additional benefits include:

• A share of Tronc service charge paid monthly
• 30-33 days annual leave (pro rata for PT employees) including bank holidays
• Learning and Development opportunities to grow and progress through our business
• Summer and winter parties and employee recognition days
• Employer contributory NEST pension scheme
• Use of the Country Club & Spa
• Refer a friend scheme up to £500.00 for a full-time member of staff
• 50% discount on food & beverage (including cookery school) and spa treatments/packages within the hotel and Country Club & Spa for yourself and up to three guests
• £75 room rate for yourself, friends & family
• 15% discount for food & beverage or spa for family and friends
• 15% off Swinton Estate voucher purchases
• Access to discounts and employee assistance programme through Hospitality Rewards
• Complimentary meal when on duty in our new employee restaurant 'Danby's'
• Full Uniform
• Live in accommodation can be arranged