Senior Business Systems Analyst
Ref: 183701
Salary: £40,777 p.a. plus, benefits
Please note: 3.3% national pay award increase to be applied in October.
37 hours per week
Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.
Your next role
As a Senior Technical Specialist and Business Analyst, you will play a key role in supporting Swindon Borough Council's Adult Social Care service by ensuring the effective use, development, and continuous improvement of the Liquidlogic and ContrOCC platforms. Working as a trusted technology and business partner, you will help the Council maximise the value of these critical systems, enabling efficient service delivery, improved user experiences, and better outcomes for residents.
The role requires a strong combination of technical expertise, business analysis skills, and stakeholder engagement. You will work collaboratively with Adult Social Care teams, business stakeholders, system users, suppliers, and colleagues across ICT to understand service requirements, identify opportunities for improvement, and deliver solutions that support evolving business needs and strategic objectives.
You will be responsible for translating complex business requirements into effective system solutions, driving process improvements, supporting digital transformation initiatives, and ensuring that technology continues to meet the demands of a modern Adult Social Care service. Success in this role will depend on your ability to build strong working relationships, influence stakeholders at all levels, and work effectively across multidisciplinary teams.
If you are an ambitious and motivated professional looking to make a meaningful impact through the effective use of technology, we would love to hear from you, particularly if you have experience in one or more of the following areas:
- Liquidlogic
- ContrOCC
- Adult Social Care processes and workflows
Experience of working within local government, social care environments, or business-critical operational systems would be highly advantageous.
You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role").
Your next package
Rewards and Benefits
As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.
For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, revitalised Swindon together. And you’ll be proud to say it was made better with you.
Vision and Values
Swindon Plan
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities.
For further information about the role please contact …. Lorraine Fernyhough, Business Systems Manager, LFernyhough@swindon.gov.uk
If you are experiencing technical issues submitting your application, please email resourcing@swindon.gov.uk
Closing date: 17 September 2026
Interview date: 25 September 2026
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Senior Business Systems Analyst in Swindon employer: Swindon Borough Council
Swindon Borough Council is an exceptional employer, dedicated to transforming service delivery for the community. With a strong focus on employee growth and a supportive work culture, you will have the opportunity to make a real impact in the lives of residents while enjoying a range of benefits. Join us in our mission to create a better quality of life for everyone in Swindon, where your contributions are valued and celebrated.
