At a Glance
- Tasks: Manage housing data, finances, and support local authority decisions for community impact.
- Company: Swindon Borough Council, dedicated to transforming service delivery for a better town.
- Benefits: Competitive salary, flexible working, personal development, and a supportive work environment.
- Other info: Exciting opportunity for career growth in a dynamic, inclusive team.
- Why this job: Join us in making Swindon a better place through impactful community services.
- Qualifications: Experience in housing management and strong stakeholder engagement skills.
The predicted salary is between 31015 - 31015 £ per year.
Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.
The Accounts Housing Coordinator will carry out creation and maintenance of financial, tenancy and leasehold data on the housing management system, such as amending tenancies, housing rent accounts, including the movement of monies between accounts and dealing with any enquiries relating to this work. Helping to ensure data and payments on the housing management system is accurate, up to date and appropriately shared. Downloading data, including payments, from other systems, and quality checking prior to loading onto the housing management system. Quality checking information from officers and managers for amendments to tenancies and financial transactions ensuring correct processes and procedures are followed. The role will also include the management of council garages including any site management needs, income collection and administration.
The successful candidate will demonstrate technical expertise in housing management, and the ability to manage complex operational activities. The role also requires effective stakeholder engagement, robust risk management, and a commitment to continuous improvement to safeguard residents, colleagues, and the wider community.
What You'll Bring
- Lead responsibility for updating the housing management system in respect of rent, leasehold and garage accounts to include element changes, tenant charges, refunds, universal credit and other rents maintenance functions as required.
- Advise and support other housing departments with creating and maintaining tenancies on the housing management system.
- Moving money between sub accounts and reviewing former tenant credits on the housing management system.
- Checking suspense account for payments that need allocating to the rent accounts.
- Write off low level arrears on former tenant accounts.
- Issue rent information cards for new tenancies.
You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”). The team operates a hybrid working model with all practitioners expected to be in the office for a minimum of two days per week. You will be subject to an enhanced Disclosure and Barring Service Check.
As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance. For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re‑vitalised Swindon together. And you’ll be proud to say it was made better with you.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you. As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities.
Closing date: 20 November 2026
Interview date: 2 December 2026
Accounts Housing Coordinator (FTC) in Swindon employer: Swindon Borough Council
Swindon Borough Council is an exceptional employer, dedicated to transforming service delivery for the community. With a strong focus on employee growth and a supportive work culture, you will have the opportunity to make a real impact in the lives of residents while enjoying a range of benefits. Join us in our mission to create a better quality of life for everyone in Swindon, where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Housing Coordinator (FTC) in Swindon
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Accounts Housing Coordinator (FTC) in Swindon
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Swindon Borough Council
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Swindon Borough Council.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Swindon Borough Council that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
