At a Glance
- Tasks: Support classroom tech and live performances while gaining hands-on IT experience.
- Company: Join the vibrant teams at Swindon Academy and Nova Hreod Academy.
- Benefits: Earn a recognised IT qualification with structured training and practical skills.
- Other info: Flexible hours with opportunities for evening and weekend events.
- Why this job: Kickstart your IT career while making a real impact in creative media.
- Qualifications: GCSEs in English and Maths, strong communication, and IT skills.
The predicted salary is between 18500 - 25000 £ per year.
Contract type: Fixed Term Contract for 24 months
School: Swindon Academy, Nova Hreod Academy
Start date: September 2026
Working hours: 37.5 hours a week Monday-Friday (there will be a requirement to work flexibly, including occasional evenings and adjustments to working hours during busy performance periods)
We are excited to be able to offer an Apprentice ICT & Media Support Technician to join our busy team within our Cluster Swindon Academy/Nova Hreod Academy. Are you looking to start a career in IT and digital technologies? Would you like to gain hands-on experience supporting both classroom technology and live performances? We are looking for a motivated Apprentice ICT & Creative Media Support Technician to join our Swindon cluster team. This is an exciting apprenticeship opportunity where you will develop practical IT skills while also supporting music, drama and school productions. You will work across Swindon Academy and Nova Hreod Academy, playing a key role in both technical support and live event delivery. You will complete a recognised IT apprenticeship qualification alongside your role, with structured training and hands-on experience in both ICT systems and creative media technologies.
Main duties:
- Assist the IT team when installing computer equipment and maintaining equipment.
- Support the Helpdesk, adding and updating support calls.
- Set up equipment required to deliver a practical music, theatre or dance lesson.
- Support teachers and groups of students in the use of technology, including sound and audio equipment in the recording studio and other resources.
- Provide theatrical lighting and sound production support for music, dance, drama productions, academy events and celebrations, which may on occasion include evening and weekend support for the annual productions.
- Meet the apprenticeship course requirements.
Our ideal candidate will have:
- Sound literacy and numeracy, GCSE in English and Maths at Grade C or above.
- Excellent communication skills and be able to build good relationships with young people and adults.
- Ability to deal with students and staff so that they feel they have been dealt with consistently and fairly.
- Good judgement over matters of confidentiality and integrity in dealing with sensitive information about students.
- Strong IT skills with the ability to positively respond to training in the use of school IT packages.
Swindon Academy and Nova Hreod Academy is committed to safeguarding and promoting the welfare of children and young people therefore there is an expectation that all staff and volunteers share this commitment. The successful candidate will require an enhanced DBS disclosure.
Apprentice ICT & Media Support Technician in Swindon employer: Swindon Academy
Joining Swindon Academy and Nova Hreod Academy as an Apprentice ICT & Media Support Technician offers a unique opportunity to kickstart your career in IT and digital technologies within a supportive and dynamic environment. With a strong commitment to employee development, you will receive structured training alongside hands-on experience in both ICT systems and creative media, all while contributing to exciting school productions and events. Our collaborative work culture fosters growth and encourages innovation, making it an excellent place for aspiring technicians to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice ICT & Media Support Technician in Swindon
✨Get Involved in Tech Communities
Dive into local tech meetups or online forums specific to IT consulting. Engaging with like-minded folks not only sharpens your knowledge but also opens doors to apprenticeship opportunities at firms like Swindon Academy.
✨Leverage Your University Resources
Universities often have exclusive partnerships with companies for apprenticeship placements. Hit up your career services and see if Swindon Academy is on their radar – they might even have insider info on application timelines!
✨Show Off Your Tech Projects
Create a simple portfolio showcasing any relevant projects or coursework you’ve done. This could be a website or a GitHub repo. When you apply to Swindon Academy, having a tangible demonstration of your skills can really set you apart.
✨Join Apprenticeship Fairs
Keep an eye out for apprenticeship and career fairs focused on tech. It's a brilliant way to meet recruiters from companies like Swindon Academy directly! Plus, you can practice your elevator pitch face-to-face.
We think you need these skills to ace Apprentice ICT & Media Support Technician in Swindon
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it’s all about your technical know-how. Make sure your CV highlights any programming languages, software, or tools you’ve worked with, even if it was just a school project. If you’ve completed any relevant courses or certifications, let those shine!
Think Like a Consultant:Your cover letter is your chance to demonstrate that you've got the consulting mindset. Bring in examples of how you've solved problems in the past or contributed to team projects, showing your analytical skills. Companies like Swindon Academy want to see that you can think critically and adapt!
Tailor Your Application to IT Consulting:Don't just send the same application everywhere. For Swindon Academy, make sure you mention their specific projects or values that resonate with you. This shows you're genuinely interested and not just sending your CV on a whim. Personalisation goes a long way!
Get Your Online Presence Right:Since you're applying for an apprenticeship, having a professional online presence is key! Consider linking to your GitHub or any tech-related projects you've been part of. It gives us a peek into your practical skills and can really make your application stand out!
How to prepare for a job interview at Swindon Academy
✨Show Off Your Technical Know-How
In IT consulting, having a grasp of the technical tools and systems used in the industry is key. Be prepared to discuss any relevant software or methodologies you've learned about, like Agile or specific programming languages. Even if you haven't used them extensively, demonstrating your familiarity can set you apart!
✨Discuss Problem-Solving Scenarios
Consulting is all about solving problems for clients. Think about any experiences, whether from school projects or personal interests, where you tackled a challenge. Be ready to explain your thought process in detail, as this shows your analytical thinking and how you approach issues—both vital in this field!
✨Highlight Your Willingness to Learn
As an apprenticeship candidate, they're looking for potential and eagerness to grow. Make sure you convey your enthusiasm for learning new skills and adapting to new technologies. Share examples of how you've taken the initiative in the past to expand your knowledge—whether through online courses or tech clubs!
✨Be Ready for Behavioural Questions
Expect to face a few behavioural questions, where you'll need to showcase your teamwork and communication skills. Prepare examples from your experiences in school or group projects that reflect your ability to collaborate and contribute effectively. This is vital in consulting, as you'll be working with teams and clients regularly!
