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- Tasks: Deliver exceptional service to swimmers and support customer service strategies.
- Company: Premier open-water swimming holiday provider based in Brighton.
- Benefits: Salary of £26,000-£28,000, 33 days holiday, flexible hours, and travel discounts.
- Why this job: Join a passionate team and enhance the experience of adventurous swimmers.
- Qualifications: At least a year of customer service experience and strong communication skills.
- Other info: Remote-friendly role with exciting incentives and a supportive work culture.
The predicted salary is between 26000 - 28000 £ per year.
A premier open-water swimming holiday provider in Brighton seeks a Customer Relations Advisor to deliver exceptional service to customers. This role involves advising swimmers pre and post-trip and supporting customer service strategies.
Candidates should have at least a year of experience in a customer service role and possess strong communication skills.
The position offers a salary of £26,000-£28,000, 33 days holiday, flexible hours, and various incentives including discounted travel and performance bonuses.
Guest Experience & Relations Advisor - Remote-Friendly in Brighton employer: SwimTrek Adventure Swimming Holidays
Contact Detail:
SwimTrek Adventure Swimming Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience & Relations Advisor - Remote-Friendly in Brighton
✨Tip Number 1
Make sure you know the company inside out! Research their services, values, and customer feedback. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional service, try role-playing common customer scenarios with a friend. It’ll help you feel more confident and prepared for those tricky questions.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what the company really values in a candidate.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly, so make sure you take that extra step. It shows you’re serious about joining the team!
We think you need these skills to ace Guest Experience & Relations Advisor - Remote-Friendly in Brighton
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering exceptional service. Share specific examples from your past experiences that highlight how you've gone above and beyond for customers.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing relevant achievements!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your experience and skills effectively.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SwimTrek Adventure Swimming Holidays
✨Know the Company Inside Out
Before your interview, make sure you research the premier open-water swimming holiday provider thoroughly. Understand their services, values, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, prepare specific examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your capability to excel in the position.
✨Practice Your Communication Style
Strong communication skills are key for this role, so practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member, focusing on how you convey information and handle questions. This will help you feel more at ease during the actual interview.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and customer service strategies. This shows that you’re not just interested in the job, but also in how you can contribute to their success and fit into their team.
