At a Glance
- Tasks: Support swimmers and families, ensuring a clean, safe, and welcoming environment.
- Company: Join We Are Swim, founded by Olympians, on a mission to revolutionise swimming.
- Benefits: Competitive pay, fully funded training, birthday off, and staff discounts.
- Other info: Clear career pathways and opportunities to work across multiple locations.
- Why this job: Make a real impact in children's lives while working in a fun, dynamic environment.
- Qualifications: Friendly personality, passion for swimming, and willingness to learn.
The predicted salary is between 31275 - 38225 £ per year.
About us
Founded by Olympians Becky Adlington OBE and Steve Parry MBE, We Are Swim is on a mission to revolutionise swimming and change lives.
Every child deserves the chance to learn to swim and love it.
Operating in our own venues and school and university pools nationwide, we deliver best‑class lessons for children aged 0–11, helping to keep community pools open and thriving.
We’re proud of our people and our product, and high standards should run through everything we do.
From the quality of our teaching to the way we support every swimmer and family as well as safe, clean, warm venues.
The Role
We’re looking for engaging, inspiring individuals to join our award-winning team as Operations Assistants.
In this role, you shall provide support at the venues to ensure our customers receive a first-class; clean, warm and safe experience for the entirety of every visit.
You’ll bring energy and personality to every shift, while maintaining the highest hygiene, safety and customer service standards ensuring every swimmer and parent enjoys a first-class experience.
- What You’ll Do
- Provide outstanding customer care, welcoming families, engaging with parents, and ensuring every swimmer feels supported.
- Maintain the highest standard of hygiene and cleanliness at site to ensure a safe, clean and warm operating environment.
- Communicate confidently with existing and new customers, always delivering on‑site resolutions to their queries and needs
- Be a pioneer for the brand with a clear passion for its aims and values
- Support all attendees at site with efficient and effective first aid response in appropriate situations
- Provide poolside supervisory duties during the operating of lessons
- Work collaboratively with fellow team members to maintain our high standards.
- Attend training and team meetings to stay current and continuously improve.
- If you are located close to other swim@ and swim! venues there is an opportunity to work across multiple locations.
About you
- A friendly, engaging personality with great communication skills.
- Passion for swimming, sport and inspiring young people.
- Friendly, confident communicator who connects easily with children and parents.
- Strong focus on quality, safety, and consistency in every customer visit.
- Positive attitude, reliability, and genuine care for every swimmer’s journey.
- Flexibility to work evenings and weekends.
- Able to swim to a reasonable standard, with confidence in water and submerge to 2m depth
Qualifications & Experience
Essential
- A positive attitude and willingness to learn.
- Commitment to high teaching and safety standards.
Desirable
- Water rescue or lifesaving qualification (STA Safety Award, L3 Lifeguard or RLSS NRASTC or NPLQ)
- First Aids Qualifications and/or experience
- Experience working with children in a leisure environment.
Full training and qualifications can be provided for the right people; we recruit on character and potential.
- Why Join Us
- Competitive pay and employment stability.
- Fully funded training and qualifications
• Extra day off for your birthday!
- Instant earned wage access, save as you earn and discount vouchers
- Bright, modern uniform and facilities designed for fun and safety.
- Staff discounts on lessons for family and friends.
- Monthly team training and collaboration sessions.
- Recognition rewards, events, and ongoing development from industry leaders.
- Clear career pathways to Teacher to Team Leader, Tutor, or Manager.
- Be part of a business founded by Olympians with standards, passion, and purpose at its heart.
Leisure Operations Assistant in Oldbury employer: Swim
Swim is dedicated to providing high-quality swimming lessons for children aged 0-11, ensuring a safe and enjoyable experience in clean and warm venues. The company values its employees and offers full training, guaranteed hours, and opportunities to work across multiple locations. With a focus on community engagement and high standards, Swim fosters a supportive and inspiring work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Operations Assistant in Oldbury
✨Get Involved in Local Sports Events
Find local sports events or community recreation activities in your area and offer to volunteer. This is a fantastic way to network with industry professionals, gain hands-on experience, and show your commitment to the field. Plus, it could lead directly to job opportunities in organisations like Swim!
✨Join Sports Management Associations
Consider joining sports management associations or local clubs related to your interests—these often have member directories or job boards. Engaging with these communities can help you learn about part-time roles and connect with key people who might point you towards open positions at places such as Swim.
✨Leverage University Career Services
If you’re currently studying or recently graduated, don’t overlook your uni’s career services! They often have tailored resources for landing part-time roles in sports management and can help you with personalised advice, job listings, and even intro opportunities to employers like Swim.
✨Boost Your Online Presence
Create a LinkedIn profile highlighting your interest in sports and recreation management. Share any relevant experiences or passion projects related to sports, and join LinkedIn groups focused on the industry. This can help raise your visibility in the field and may catch the eye of hiring managers at Swim!
We think you need these skills to ace Leisure Operations Assistant in Oldbury
Some tips for your application 🫡
Show Off Your Passion for Sports:When applying for a role in sports recreation management, let your love for sports shine through in your CV and cover letter. Share any experiences you have managing teams, coordinating events, or working in sports facilities. This enthusiasm is infectious and is sure to catch the eye of the hiring team at Swim.
Highlight Relevant Certifications:If you've got any certifications related to sports management, first aid, or coaching, make sure to list them prominently. These qualifications demonstrate your commitment to the field and your preparedness for the responsibilities of the job. Don't forget to mention any practical training that shows you're ready to jump in at Swim.
Flexibility and Availability is Key:For part-time roles, availability can be a big plus. Mention your schedule clearly in your application, showing you're ready to work weekends or evenings if needed. This will help Swim see you as a reliable choice who can fit in with their staffing needs.
Tailor Your Experience to the Role:When crafting your CV and cover letter, align your previous experiences with the specific requirements of the role at Swim. If you've coordinated sports leagues, organised events, or managed budgets, make sure those get the spotlight. This way, you can clearly show how you're the perfect fit for their team!
How to prepare for a job interview at Swim
✨Show Off Your People Skills
In sports recreation management, it's all about engaging with people—be it clients, team members, or event participants. During the interview with Swim, be ready to share examples of how you've successfully handled diverse groups and fostered positive experiences in recreational settings.
✨Brush Up on Your Technical Knowledge
From managing sports facilities to understanding recreational programming, don’t forget the technical aspects of the role. Prepare to discuss specific software or tools you’ve used for scheduling events or managing participants, as this shows you're ready for the part-time responsibilities you'll be taking on at Swim.
✨Communicate Your Passion for Sports
As this is a part-time role, passion counts for a lot! Make sure to convey your enthusiasm for sports and recreation in the interview. Talk about your experience with recreational activities—anything from coaching to volunteering—to help Swim see the personal investment you've got in the field.
✨Think About Your Flexibility
With part-time roles, it’s essential to demonstrate your availability and adaptability. Be ready to discuss your schedule and how you can adjust to the needs of Swim. Share examples of how you’ve successfully balanced other commitments while pursuing your passion for sports—it’ll show you’re a reliable choice for them.