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For Companies At a Glance
- Tasks: Provide outstanding customer care and ensure a safe, clean swimming environment.
- Company: Join We Are Swim, founded by Olympians, on a mission to revolutionise swimming.
- Benefits: Competitive pay, guaranteed hours, and ongoing training from industry leaders.
- Other info: Flexible hours with opportunities to work across multiple locations.
- Why this job: Inspire young swimmers while working in a supportive, values-driven environment.
- Qualifications: Friendly personality, great communication skills, and a passion for swimming.
The predicted salary is between 20000 - 25000 £ per year.
About us
Founded by Olympians Becky Adlington OBE and Steve Parry MBE, We Are Swim is on a mission to revolutionise swimming and change lives. Every child deserves the chance to learn to swim and love it. Operating in our own venues and school and university pools nationwide, we deliver best-in-class lessons for children aged 0–11, helping to keep community pools open and thriving. We’re proud of our people and our product, and high standards should run through everything we do. From the quality of our teaching to the way we support every swimmer and family as well as safe, clean, warm venues.
The Role
We’re looking for engaging, inspiring individuals to join our award-winning team as Operations Assistants. In this role, you shall provide support at the venues to ensure our customers receive a first‑class, clean, warm and safe experience for the entirety of every visit. You’ll bring energy and personality to every shift, while maintaining the highest hygiene, safety and customer service standards ensuring every swimmer and parent enjoys a first‑class experience.
What You’ll Do
- Provide outstanding customer care, welcoming families, engaging with parents, and ensuring every swimmer feels supported.
- Maintain the highest standard of hygiene and cleanliness at site to ensure a safe, clean and warm operating environment.
- Communicate confidently with existing and new customers, always delivering on‑site resolution to their queries and needs.
- Be a pioneer for the brand with a clear passion for its aims and values.
- Support all attendees at site with efficient and effective first aid response in appropriate situations.
- Provide poolside supervisory duties during the operating of lessons.
- Work collaboratively with fellow team members to maintain our high standards including set up and down of the operational layout for each lesson delivery.
- Attend training and team meetings to stay current and continuously improve.
If you are located close to other swim@ and swim! venues there is an opportunity to work across multiple locations.
About you
- A friendly, engaging personality with great communication skills.
- Passion for swimming, sport and inspiring young people.
- Friendly, confident communicator who connects easily with children and parents.
- Strong focus on quality, safety, and consistency in every customer visit.
- Positive attitude, reliability, and genuine care for every swimmer’s journey.
- Flexibility to work evenings and weekends.
- Able to swim to a reasonable standard, with confidence in water and submerge to 2m depth.
Qualifications we recruit on character and potential.
Why Join Us
- Competitive pay and guaranteed hours.
- Supportive, values driven environment.
- Access to ongoing training and development from industry leaders.
- Be part of a business founded by Olympians with standards, passion, and purpose at its heart.
Lifeguard employer: Swim Sports Company Ltd
Contact Detail:
Swim Sports Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard
✨Tip Number 1
Get to know the company! Research We Are Swim and their mission. When you understand their values, you can tailor your conversations to show how you fit right in. This will help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and any tips they might have for landing a role. Personal connections can make all the difference!
✨Tip Number 3
Practice your interview skills! Get a friend to do mock interviews with you. Focus on showcasing your passion for swimming and your ability to connect with families. Confidence is key, so the more you practice, the better you'll feel!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team. Don’t miss out on this opportunity!
We think you need these skills to ace Lifeguard
Some tips for your application 🫡
Show Your Passion for Swimming: When you're writing your application, let your love for swimming shine through! We want to see how passionate you are about inspiring young swimmers and making a difference in their lives.
Highlight Your Communication Skills: Since you'll be engaging with families and kids, make sure to showcase your friendly and confident communication style. Share examples of how you've connected with others in the past!
Emphasise Your Commitment to Safety and Hygiene: We take safety and cleanliness seriously, so mention any relevant experience you have in maintaining high standards. This will show us that you understand the importance of a safe environment for our swimmers.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and get you started on this exciting journey with us at We Are Swim.
How to prepare for a job interview at Swim Sports Company Ltd
✨Know the Company
Before your interview, take some time to research We Are Swim. Understand their mission, values, and the importance of swimming education for children. This will help you connect your passion for swimming with their goals during the conversation.
✨Show Your Personality
As a Lifeguard, you'll need to engage with families and children. Be yourself in the interview! Share your experiences that highlight your friendly and approachable nature. Use examples that demonstrate how you've positively impacted others in similar roles.
✨Demonstrate Safety Awareness
Safety is paramount in this role. Be prepared to discuss your understanding of hygiene standards and first aid procedures. You might even want to mention any relevant certifications or training you've completed that showcases your commitment to safety.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in customer service. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.