At a Glance
- Tasks: Provide outstanding customer care and ensure a safe, clean swimming environment.
- Company: Join We Are Swim, founded by Olympians, on a mission to revolutionise swimming.
- Benefits: Competitive pay, guaranteed hours, and ongoing training from industry leaders.
- Other info: Full training provided; we value character and potential over experience.
- Why this job: Inspire young swimmers while working in a supportive, values-driven environment.
- Qualifications: Friendly personality, strong communication skills, and a passion for swimming.
The predicted salary is between 20000 - 25000 £ per year.
About us
Founded by Olympians Becky Adlington OBE and Steve Parry MBE, We Are Swim is on a mission to revolutionise swimming and change lives. Every child deserves the chance to learn to swim and love it. Operating in our own venues and school and university pools nationwide, we deliver best-in-class lessons for children aged 0–11, helping to keep community pools open and thriving. We’re proud of our people and our product, and high standards should run through everything we do. From the quality of our teaching to the way we support every swimmer and family as well as safe, clean, warm venues.
The Role
We’re looking for engaging, inspiring individuals to join our award-winning team as Operations Assistants. In this role, you shall provide support at the venues to ensure our customers receive a first‑class, clean, warm and safe experience for the entirety of every visit. You’ll bring energy and personality to every shift, while maintaining the highest hygiene, safety and customer service standards ensuring every swimmer and parent enjoys a first‑class experience.
What You’ll Do
- Provide outstanding customer care, welcoming families, engaging with parents, and ensuring every swimmer feels supported.
- Maintain the highest standard of hygiene and cleanliness at site to ensure a safe, clean and warm operating environment.
- Communicate confidently with existing and new customers, always delivering on‑site resolution to their queries and needs.
- Be a pioneer for the brand with a clear passion for its aims and values.
- Support all attendees at site with efficient and effective first aid response in appropriate situations.
- Provide poolside supervisory duties during the operating of lessons.
- Work collaboratively with fellow team members to maintain our high standards including set up and down of the operational layout for each lesson delivery.
- Attend training and team meetings to stay current and continuously improve.
If you are located close to other swim@ and swim! venues there is an opportunity to work across multiple locations.
About you
- A friendly, engaging personality with great communication skills.
- Passion for swimming, sport and inspiring young people.
- Friendly, confident communicator who connects easily with children and parents.
- Strong focus on quality, safety, and consistency in every customer visit.
- Positive attitude, reliability, and genuine care for every swimmer’s journey.
- Flexibility to work evenings and weekends.
- Able to swim to a reasonable standard, with confidence in water and submerge to 2m depth.
Qualifications & Experience
- Essential: A positive attitude and willingness to learn. Commitment to high teaching and safety standards.
- Desirable: Water rescue or lifesaving qualification (STA Safety Award, L3 Lifeguard or RLSS NRASTC or NPLQ). First Aids Qualifications and/or experience. Experience working with children in a leisure environment.
Full training and qualifications can be provided for the right people; we recruit on character and potential.
Why Join Us
- Competitive pay and guaranteed hours.
- Supportive, values driven environment.
- Access to ongoing training and development from industry leaders.
- Be part of a business founded by Olympians with standards, passion, and purpose at its heart.
Lifeguard in Desford employer: Swim Sports Company Ltd
Contact Detail:
Swim Sports Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard in Desford
✨Tip Number 1
Get to know the company! Before your interview, dive into We Are Swim's mission and values. Show us that you’re not just another candidate but someone who genuinely cares about changing lives through swimming.
✨Tip Number 2
Practice your communication skills! As a Lifeguard, you'll need to engage with families and kids. Try role-playing scenarios with friends or family to boost your confidence in delivering outstanding customer care.
✨Tip Number 3
Be ready to showcase your passion for swimming! Whether it’s sharing your own experiences or discussing how you can inspire young swimmers, let your enthusiasm shine through during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Lifeguard in Desford
Some tips for your application 🫡
Show Your Passion for Swimming: Let us see your enthusiasm for swimming and working with kids right from the start. Share any personal experiences or stories that highlight your love for the sport and how you can inspire young swimmers.
Highlight Relevant Experience: If you've worked with children or in a leisure environment before, make sure to mention it! We want to know how your past roles have prepared you for this position and how you can contribute to our mission.
Be Personable and Engaging: We’re looking for friendly and engaging individuals, so let your personality shine through in your application. Use a conversational tone and don’t be afraid to show us who you are!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Swim Sports Company Ltd
✨Know the Company Inside Out
Before your interview, take some time to research We Are Swim. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Passion for Swimming
Since the role is all about inspiring young swimmers, be prepared to share your own experiences with swimming. Talk about why you love it and how you can pass that enthusiasm on to children and parents alike. A personal story can really make you stand out!
✨Demonstrate Your Customer Service Skills
Think of examples from your past where you've provided excellent customer service, especially in a leisure or educational setting. Be ready to discuss how you handled difficult situations or made someone's day better, as this aligns perfectly with the role's focus on outstanding customer care.
✨Prepare for Safety Scenarios
As a lifeguard, safety is paramount. Brush up on your first aid knowledge and be ready to discuss how you would respond to various scenarios at the pool. Showing that you can think on your feet and prioritise safety will impress the interviewers.