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For Companies At a Glance
- Tasks: Support swimmers and families, ensuring a clean, safe, and welcoming environment.
- Company: Join We Are Swim, founded by Olympians, on a mission to revolutionise swimming.
- Benefits: Competitive pay, guaranteed hours, and ongoing training from industry leaders.
- Other info: Flexible hours with opportunities to work across multiple locations.
- Why this job: Make a real impact in children's lives while working in a fun, supportive team.
- Qualifications: Friendly personality, passion for swimming, and commitment to safety standards.
The predicted salary is between 20000 - 25000 £ per year.
About us
Founded by Olympians Becky Adlington OBE and Steve Parry MBE, We Are Swim is on a mission to revolutionise swimming and change lives. Every child deserves the chance to learn to swim and love it. Operating in our own venues and school and university pools nationwide, we deliver best-in-class lessons for children aged 0–11, helping to keep community pools open and thriving. We’re proud of our people and our product, and high standards should run through everything we do. From the quality of our teaching to the way we support every swimmer and family as well as safe, clean, warm venues.
The Role
We’re looking for engaging, inspiring individuals to join our award-winning team as Operations Assistants. In this role, you shall provide support at the venues to ensure our customers receive a first‑class, clean, warm and safe experience for the entirety of every visit. You’ll bring energy and personality to every shift, while maintaining the highest hygiene, safety and customer service standards ensuring every swimmer and parent enjoys a first‑class experience.
What You’ll Do
- Provide outstanding customer care, welcoming families, engaging with parents, and ensuring every swimmer feels supported.
- Maintain the highest standard of hygiene and cleanliness at site to ensure a safe, clean and warm operating environment.
- Communicate confidently with existing and new customers, always delivering on‑site resolution to their queries and needs.
- Be a pioneer for the brand with a clear passion for its aims and values.
- Support all attendees at site with efficient and effective first aid response in appropriate situations.
- Provide poolside supervisory duties during the operating of lessons.
- Work collaboratively with fellow team members to maintain our high standards including set up and down of the operational layout for each lesson delivery.
- Attend training and team meetings to stay current and continuously improve.
If you are located close to other swim@ and swim! venues there is an opportunity to work across multiple locations.
About you
- A friendly, engaging personality with great communication skills.
- Passion for swimming, sport and inspiring young people.
- Friendly, confident communicator who connects easily with children and parents.
- Strong focus on quality, safety, and consistency in every customer visit.
- Positive attitude, reliability, and genuine care for every swimmer’s journey.
- Flexibility to work evenings and weekends.
- Able to swim to a reasonable standard, with confidence in water and submerge to 2m depth.
Qualifications & Experience
- Essential: A positive attitude and willingness to learn. Commitment to high teaching and safety standards.
- Desirable: Water rescue or lifesaving qualification (STA Safety Award, L3 Lifeguard or RLSS NRASTC or NPLQ). First Aids Qualifications and/or experience. Experience working with children in a leisure environment.
Full training and qualifications can be provided for the right people; we recruit on character and potential.
Why Join Us
- Competitive pay and guaranteed hours.
- Supportive, values driven environment.
- Access to ongoing training and development from industry leaders.
- Be part of a business founded by Olympians with standards, passion, and purpose at its heart.
Leisure Operations Assistant in Bradford employer: Swim Sports Company Ltd
Contact Detail:
Swim Sports Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Operations Assistant in Bradford
✨Tip Number 1
Get to know the company! Research We Are Swim and understand their mission. When you show genuine interest in their values and goals during your conversations, it’ll really help you stand out as a candidate who’s passionate about making a difference.
✨Tip Number 2
Practice your communication skills! As a Leisure Operations Assistant, you'll be engaging with families and children. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any questions or concerns that come your way.
✨Tip Number 3
Show off your personality! Bring your energy and enthusiasm to every interaction. Whether it's in an interview or a casual chat, let your friendly nature shine through. We want to see how you connect with others and inspire young swimmers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our mission of changing lives through swimming.
We think you need these skills to ace Leisure Operations Assistant in Bradford
Some tips for your application 🫡
Show Your Passion for Swimming: Let us see your enthusiasm for swimming and working with children right from the start. Mention any personal experiences or qualifications that highlight your love for the sport and how you can inspire young swimmers.
Highlight Your Customer Service Skills: We value outstanding customer care, so make sure to showcase your communication skills and any previous experience in customer-facing roles. Share examples of how you've gone above and beyond to help others.
Emphasise Your Team Spirit: As a Leisure Operations Assistant, teamwork is key! Talk about your ability to work collaboratively with others and how you contribute to maintaining high standards in a team environment.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get to know you better!
How to prepare for a job interview at Swim Sports Company Ltd
✨Know the Mission
Before your interview, take some time to really understand We Are Swim's mission and values. They’re all about changing lives through swimming, so think about how your passion for swimming and working with children aligns with their goals. Be ready to share personal stories that reflect this connection!
✨Show Your Personality
As a Leisure Operations Assistant, you’ll need to bring energy and personality to every shift. During the interview, let your friendly and engaging nature shine through. Use examples from past experiences where you’ve connected with families or made a positive impact on children’s experiences.
✨Highlight Your Customer Care Skills
Customer care is key in this role. Prepare to discuss specific instances where you’ve provided outstanding service or resolved issues effectively. Think about how you can demonstrate your commitment to maintaining high hygiene and safety standards while ensuring a warm and welcoming environment.
✨Be Ready for Practical Scenarios
You might be asked how you would handle certain situations on the job, like dealing with a child who is nervous about swimming. Practice your responses to these scenarios, focusing on your ability to communicate confidently and supportively with both children and parents.