At a Glance
- Tasks: Lead premium swimming lessons and manage client relationships with top-notch service.
- Company: Swim Generation, a luxury swimming lesson provider in London.
- Benefits: Competitive salary, dynamic work environment, and career growth opportunities.
- Other info: Exciting opportunity to grow with a leading brand in the swimming industry.
- Why this job: Join a passionate team and make a splash in the world of swimming education.
- Qualifications: Must have Swimming Teaching qualifications and experience in customer service.
The predicted salary is between 28000 - 35000 £ per year.
Salary: £28,000 to £35,000 depending on experience
Full-time: 40-hrs per week (office based and pool based)
Office: Richmond (opposite Richmond station) 5 days per week including a weekend day
Start date: before 1st June 2026
Must have Swimming Teaching qualifications (STA or Swim England)
Are you passionate about quality swimming lessons and customer service? Do you love Swimming Teaching? Are you looking for the next step in your career?
Swim Generation is looking for a Swimming Coordinator to provide a premium service to an existing client base through teaching, bookings and customer service. Swim Generation is growing and looking for an experienced swimming coordinator, bookings administrator or receptionist to join the head office team at a pivotal and exciting time.
Swim Generation provides luxury swimming lessons, within exclusive private pools by a team of top-quality coaches across Central London, West London, South-West London, Surrey and Somerset. The customer service that comes from the head office team and coaches is always the priority.
The role:
- Swimming Teacher: provide superb swimming lessons following the Swim Generation methodology.
- Class and bookings management: in control and managing the day-to-day set up of lessons and coaches.
- Client Relationship and Account Management: provide excellent customer service to an existing client base in order to meet brand standards and expectations. Ensure client satisfaction and loyalty through superb support. Maintain and develop close relationships with the existing client base to encourage retention and consistent rebooking.
Do you fit?
- Experience as a Swimming Teacher, minimum 2yrs
- Experience as an account manager or receptionist, preferably in a high-class service or health club
- Strong interpersonal and communication skills with excellent grammar
- Confident and professional when speaking with clients face to face
- Worked in a fast-paced environment
- Problem solving skills
- Organizational skills, excellent time-management as well as management of their diary identifying priorities
Swimming Coordinator - Richmond upon Thames, London employer: Swim Generation
Swim Generation is an exceptional employer, offering a vibrant work culture that prioritises quality swimming education and outstanding customer service. Located in the heart of Richmond upon Thames, our team enjoys a supportive environment with ample opportunities for professional growth and development, all while working in exclusive private pools across London. Join us to be part of a passionate team dedicated to delivering premium swimming lessons and fostering lasting client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Swimming Coordinator - Richmond upon Thames, London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the swimming and leisure industry. Let them know you're on the lookout for a Swimming Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of your teaching methods or client testimonials, bring it along to interviews. It’s a great way to demonstrate your passion for quality swimming lessons and customer service.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to Swim Generation or similar companies. Express your interest in working with them and ask if they have any upcoming opportunities. We love enthusiasm!
✨Tip Number 4
Prepare for the interview by researching the company culture and values. Understand what makes Swim Generation unique and be ready to discuss how you can contribute to their mission of providing premium swimming services. And remember, apply through our website for the best chance!
We think you need these skills to ace Swimming Coordinator - Richmond upon Thames, London
Some tips for your application 🫡
Show Your Passion for Swimming:When writing your application, let your love for swimming shine through! Share your experiences and what makes you excited about teaching swimming. We want to see that you're not just qualified, but genuinely passionate about providing quality lessons.
Tailor Your Application:Make sure to customise your application to fit the role of Swimming Coordinator. Highlight your relevant experience in customer service and account management, and how it aligns with our mission at Swim Generation. We appreciate when candidates take the time to connect their skills to our needs!
Be Professional Yet Approachable:While we love a friendly vibe, remember to keep your application professional. Use clear language and good grammar, especially since strong communication is key in this role. Show us you can balance professionalism with a warm, approachable attitude!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Swim Generation!
How to prepare for a job interview at Swim Generation
✨Know Your Swimming Stuff
Make sure you brush up on your swimming teaching qualifications and methodologies. Be ready to discuss your experience in delivering quality swimming lessons and how you can apply that to Swim Generation's approach.
✨Show Off Your Customer Service Skills
Since customer service is a top priority, prepare examples of how you've provided excellent service in previous roles. Think about specific situations where you went above and beyond for clients, especially in a high-class service environment.
✨Demonstrate Your Organisational Skills
As a Swimming Coordinator, you'll need to manage bookings and schedules effectively. Be prepared to talk about how you handle multiple tasks and prioritise your workload, perhaps by sharing a time when you successfully managed a busy schedule.
✨Build Rapport with the Interviewers
Remember, strong interpersonal skills are key! Practice engaging with your interviewers as if they were clients. Show your confidence and professionalism in communication, and don’t hesitate to ask questions about their expectations and company culture.
