At a Glance
- Tasks: Lead premium swimming lessons and manage client relationships with top-notch service.
- Company: Swim Generation, a luxury swimming lesson provider in London.
- Benefits: Competitive salary, dynamic work environment, and career growth opportunities.
- Other info: Exciting opportunity to grow with a leading brand in the swimming industry.
- Why this job: Join a passionate team and make a splash in the world of swimming education.
- Qualifications: Must have Swimming Teaching qualifications and experience in customer service.
The predicted salary is between 28000 - 35000 £ per year.
Salary: £28,000 to £35,000 depending on experience
Full-time: 40-hrs per week (office based and pool based)
Office: Richmond (opposite Richmond station) 5 days per week including a weekend day
Start date: before 1st June 2026
Must have Swimming Teaching qualifications (STA or Swim England)
Are you passionate about quality swimming lessons and customer service? Do you love Swimming Teaching? Are you looking for the next step in your career?
Swim Generation is looking for a Swimming Coordinator to provide a premium service to an existing client base through teaching, bookings and customer service. Swim Generation is growing and looking for an experienced swimming coordinator, bookings administrator or receptionist to join the head office team at a pivotal and exciting time.
Swim Generation provides luxury swimming lessons, within exclusive private pools by a team of top-quality coaches across Central London, West London, South-West London, Surrey and Somerset. The customer service that comes from the head office team and coaches is always the priority.
The role:
- Swimming Teacher: provide superb swimming lessons following the Swim Generation methodology.
- Class and bookings management: in control and managing the day-to-day set up of lessons and coaches.
- Client Relationship and Account Management: provide excellent customer service to an existing client base in order to meet brand standards and expectations. Ensure client satisfaction and loyalty through superb support. Maintain and develop close relationships with the existing client base to encourage retention and consistent rebooking.
Do you fit?
- Experience as a Swimming Teacher, minimum 2yrs
- Experience as an account manager or receptionist, preferably in a high-class service or health club
- Strong interpersonal and communication skills with excellent grammar
- Confident and professional when speaking with clients face to face
- Worked in a fast-paced environment
- Problem solving skills
- Organizational skills, excellent time-management as well as management of their diary identifying priorities
Swimming Coordinator - Richmond upon Thames, London employer: Swim Generation
Swim Generation is an exceptional employer, offering a vibrant and supportive work culture that prioritises the development of both instructors and their students. With competitive pay rates and flexible scheduling options, employees can enjoy a healthy work-life balance while making a meaningful impact on children's swimming skills in the beautiful setting of Kingston Hill, London. The company is dedicated to fostering professional growth, ensuring that every team member has the opportunity to enhance their coaching abilities in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Swimming Coordinator - Richmond upon Thames, London
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✨Engage on Social Media
Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like Swim Generation.
✨Connect with Local Gyms and Fitness Studios
Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If Swim Generation is in your area, dropping by could be a golden opportunity!
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When applying to places like Swim Generation, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!
We think you need these skills to ace Swimming Coordinator - Richmond upon Thames, London
Some tips for your application 🫡
Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.
How to prepare for a job interview at Swim Generation
✨Showcase Your Knowledge of Fitness Trends
Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at Swim Generation.
✨Demonstrate Your Client Management Skills
Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at Swim Generation.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.
✨Get to Know Swim Generation's Clientele
Since it's a full-time gig, understanding the specific clientele Swim Generation caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.
