At a Glance
- Tasks: Supervise activities, ensure safety, and provide excellent customer service at leisure facilities.
- Company: Join the dynamic team at Swim Central in Fulwood, Preston.
- Benefits: Enjoy flexible hours, competitive pay, and free access to leisure facilities.
- Why this job: Be part of a supportive team while making a positive impact on guests' experiences.
- Qualifications: Customer service experience, strong communication skills, and a First Aid certificate required.
- Other info: Flexible shifts available, including evenings and weekends.
Lifeguard / Leisure Assistant – Fulwood, Preston Hours: Flexible, including evenings and weekends About the Role We are seeking enthusiastic and customer-focused Leisure Attendants to join our dynamic team at Swim Central. As a Leisure Attendant, you will play a crucial role in ensuring that our leisure facilities are safe, clean, and welcoming for all guests. Your primary responsibilities will include supervising activities, providing excellent customer service, maintaining cleanliness, and ensuring the overall smooth operation of the facilities. Key Responsibilities Customer Service: Provide a friendly and efficient service to all visitors, answering queries, providing information about facilities and services, and ensuring a positive experience. Facility Supervision: Monitor the use of the leisure facilities which including a swimming pools, ensuring and the safety and well-being of all users. Health and Safety: Enforce facility rules and regulations, conduct regular safety checks, and respond promptly to any incidents or emergencies, providing first aid when necessary. Cleaning and Maintenance: Maintain a high standard of cleanliness and hygiene throughout the facilities, including changing rooms, showers, and equipment. Report any maintenance issues promptly. Activity Support: Assist with the setup and organization of activities, classes, and events, ensuring that equipment is prepared and participants are guided appropriately. Team Collaboration: Work closely with other team members to ensure the efficient operation of the leisure centre, supporting each other as needed and contributing to a positive team environment. Administration: Carry out administrative tasks such as handling bookings, processing payments, and maintaining accurate records. Qualifications and Skills Essential: Previous experience in a customer service role Strong communication and interpersonal skills Ability to work independently and as part of a team Basic IT skills A positive attitude and a proactive approach to problem-solving A commitment to providing high-quality service First Aid certificate Experience in a leisure or sports facility Relevant Lifeguarding qualifications Benefits Competitive salary Flexible working hours Opportunities for professional development and training Free or discounted access to leisure facilities Employee wellness programs Supportive and friendly working environment
Bank / Casual Lifeguard / Leisure Assistant - Fulwood, Preston employer: Swim Central
Contact Detail:
Swim Central Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank / Casual Lifeguard / Leisure Assistant - Fulwood, Preston
✨Tip Number 1
Make sure to highlight your customer service experience during the interview. Since this role is all about providing a friendly and efficient service, sharing specific examples of how you've gone above and beyond for customers can really set you apart.
✨Tip Number 2
Familiarize yourself with the health and safety regulations relevant to leisure facilities. Being knowledgeable about these rules will not only help you in the role but also show your commitment to maintaining a safe environment for all users.
✨Tip Number 3
Demonstrate your teamwork skills by discussing past experiences where you collaborated effectively with others. This position requires close cooperation with team members, so showcasing your ability to work well in a team will be beneficial.
✨Tip Number 4
If you have any relevant lifeguarding qualifications or first aid certifications, make sure to mention them during your conversation. These credentials are essential for the role and will give you an edge over other candidates.
We think you need these skills to ace Bank / Casual Lifeguard / Leisure Assistant - Fulwood, Preston
Some tips for your application 🫡
Highlight Customer Service Experience: Make sure to emphasize any previous experience you have in customer service roles. Use specific examples that showcase your ability to provide friendly and efficient service, as this is a key responsibility of the Leisure Attendant position.
Showcase Relevant Qualifications: Include any relevant qualifications such as a First Aid certificate or Lifeguarding qualifications. Mention these prominently in your CV and cover letter to demonstrate your preparedness for the role.
Demonstrate Team Collaboration Skills: Provide examples of how you've successfully worked as part of a team in previous roles. Highlight your ability to support colleagues and contribute to a positive team environment, as this is essential for the Leisure Attendant position.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the job listing, such as 'facility supervision' and 'health and safety', to show that you understand the role and its requirements.
How to prepare for a job interview at Swim Central
✨Show Your Customer Service Skills
Since the role emphasizes customer service, be prepared to share examples of how you've provided excellent service in previous positions. Highlight your ability to handle queries and ensure a positive experience for guests.
✨Demonstrate Safety Awareness
Discuss your understanding of health and safety protocols, especially in a leisure environment. Be ready to explain how you would enforce facility rules and respond to emergencies, showcasing any relevant first aid training.
✨Emphasize Team Collaboration
This position requires working closely with others, so illustrate your teamwork skills. Share experiences where you supported colleagues or contributed to a positive team atmosphere, as this will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect questions or scenarios related to facility supervision and activity support. Think about how you would handle specific situations, such as managing a busy pool area or setting up for an event, to demonstrate your proactive approach.