At a Glance
- Tasks: Support lead generation by identifying and preparing high-quality opportunities for the sales team.
- Company: Join a growing telecoms team with a collaborative and supportive culture.
- Benefits: Base salary of £20,000 to £22,000 plus commission and clear progression opportunities.
- Other info: Full training provided and realistic additional earnings of up to £9,000 per year in commission.
- Why this job: No cold calling! Make an impact by supporting a high-performing team behind the scenes.
- Qualifications: Organised, detail-oriented, and comfortable working with data; no telecoms experience needed.
The predicted salary is between 20000 - 22000 € per year.
We’re looking for a Sales Support Administrator to join our growing telecoms team and play a key role in supporting our lead generation process. You will be responsible for identifying and preparing high-quality opportunities for our Lead Generators and Brokers to contact. You’ll be working through our existing database of previous customers, reviewing account information, contract statuses, and renewal opportunities to identify businesses that may be ready for a new conversation. This is not a cold-calling role. There is no outbound calling involved.
Requirements
- Reviewing and managing existing customer data within our telecoms database
- Identifying previous customers who may be approaching the end of their contracts or due for renewal conversations
- Preparing and passing qualified opportunities to the Lead Generation team
- Accurately updating customer records and internal systems
- Working closely with the telecoms sales team to support pipeline growth
- Maintaining organised and detailed records across multiple accounts
- Supporting the wider commercial team with administrative and lead support tasks
- Developing knowledge of telecoms products, contract cycles, and customer requirements over time
What We’re Looking For
- Highly organised with strong attention to detail
- Comfortable working with data, systems, and customer records
- Previous experience in administration, sales support, recruitment, customer service, office-based roles, or data handling is helpful
- No telecoms experience needed. Full training will be provided
Benefits
- Base salary of £20,000 to £22,000, OTE up to £30,000.
- 5% commission paid on all successfully converted leads you provide
- Realistic additional earnings of up to £9,000 per year in commission
- Clear progression opportunities within sales support, lead generation, or brokerage teams
- A collaborative and supportive office environment
- Monday to Friday role with no cold calling involved
Why Join Us
If you’re organised, motivated, and enjoy supporting a high-performing team behind the scenes - this could be a great fit.
Sales Support Administrator employer: SwiftSwitch
Join our dynamic telecoms team as a Sales Support Administrator, where you'll thrive in a collaborative and supportive office environment. With a competitive salary and commission structure, along with clear progression opportunities, we prioritise employee growth and development. Enjoy a Monday to Friday role without the pressure of cold calling, making this an ideal place for those looking to contribute meaningfully while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for interviews by practising common questions related to sales support and administration. Think about how your skills can directly benefit the Lead Generation team and be ready to share examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome telecoms team!
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your organisational skills and attention to detail. We want to see how your previous experience in administration or customer service can support our sales team.
Showcase Your Data Skills:Since you'll be working with customer records and databases, mention any experience you have with data management. We love candidates who are comfortable with systems and can keep things organised!
Express Your Motivation:In your cover letter, let us know why you're excited about the Sales Support Administrator role. We appreciate candidates who are motivated to support a high-performing team and contribute to our growth.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get you into our system quickly. We can’t wait to hear from you!
How to prepare for a job interview at SwiftSwitch
✨Know Your Stuff
Familiarise yourself with the telecoms industry basics and the specific role of a Sales Support Administrator. Understanding lead generation processes and how your role fits into the bigger picture will show that you're genuinely interested and prepared.
✨Show Off Your Organisational Skills
Since this role requires strong attention to detail and organisation, be ready to discuss examples from your past experiences where you successfully managed data or customer records. Highlight any systems or tools you've used to keep things organised.
✨Prepare Questions
Think of insightful questions to ask about the team dynamics, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The interviewers are looking for someone who fits well within their collaborative environment, so being authentic can help you stand out.
