At a Glance
- Tasks: Coach and train sales consultants to boost their performance and confidence.
- Company: Dynamic consultancy in Shoreditch focused on energy and utility solutions.
- Benefits: Competitive salary, performance bonuses, free gym membership, and extra time off at Christmas.
- Other info: Enjoy a vibrant office culture with regular team events and ongoing personal development.
- Why this job: Make a real impact by developing high-performing sales professionals in a lively environment.
- Qualifications: 2+ years of experience in coaching or leading outbound sales teams.
The predicted salary is between 35000 - 40000 £ per year.
About Swift Switch
We’re a growing consultancy based in Shoreditch, helping businesses make smarter choices across energy, payments, telecoms, waste management and water. We pride ourselves on delivering excellent service, building long-term client relationships and developing high-performing sales professionals.
As we continue to grow, we're looking for a Sales Trainer & Coach to help take our sales teams to the next level. This is a hands-on role where you'll work directly with our consultants, delivering practical training, real-time coaching and ongoing development to help them build confidence, improve performance and achieve outstanding results.
The Role
We're looking for someone who loves developing people just as much as they love sales. This isn't a desk-based training role. You'll be working alongside the team every day, listening to calls, delivering practical coaching and providing the support and feedback our consultants need to perform at their best. You'll play a key role in driving sales performance, increasing conversions and helping our consultants develop into confident, high-performing multi-utility advisors.
Requirements
- Deliver daily one-to-one coaching and side-by-side call reviews with sales consultants
- Listen to live and recorded calls, providing practical feedback that improves performance
- Coach consultants on objection handling, conversation flow and consultative closing techniques
- Help consultants identify opportunities to cross-sell additional services including Water, Waste, Telecoms and Merchant Services
- Improve Trustpilot review performance by coaching consultants on how to confidently ask customers for reviews
- Work alongside the Dialler Manager to improve call quality, talk time and overall sales behaviours
- Support the onboarding and ongoing development of new starters
- Design, deliver and continuously improve training sessions, coaching materials and sales development programmes
What we're looking for:
- At least 2 years' experience coaching, mentoring or leading an outbound sales team
- Experience coaching or leading within a high-volume outbound sales environment. Experience within business utilities, telecoms, merchant services or a similar B2B sales environment is highly desirable
- Someone who enjoys being on the sales floor, supporting people in real time and helping them succeed
Benefits
- Salary: £35,000 to £40,000 basic
- Performance-linked commission based on team success and sales performance
- Autonomy to shape and develop our coaching programme as the business grows
- Shoreditch office with a lively, social culture
- Regular team events and nights out
- Extra time off at Christmas
- Free gym membership
- Ongoing training and development tailored to you
Hours: Monday to Friday, 8:45am to 5:30pm (no weekends)
Sales Coach and Trainer employer: Swiftswitch
At Swift Switch, we foster a vibrant and supportive work culture in the heart of Shoreditch, where your passion for developing sales talent can truly shine. As a Sales Coach and Trainer, you'll enjoy the autonomy to shape our coaching programme while benefiting from ongoing training, a competitive salary, and performance-linked commissions. Join us for regular team events, extra time off at Christmas, and a free gym membership, all while making a meaningful impact on our consultants' success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coach and Trainer
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Coach and Trainer at Swiftswitch, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Swiftswitch. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Coach and Trainer. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Coach and Trainer
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Swiftswitch:When writing your cover letter, make sure to tailor your message specifically for Swiftswitch. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Swiftswitch
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Swiftswitch that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Swiftswitch that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Swiftswitch’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
