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- Tasks: Engage with businesses to understand their utility needs and support the sales team.
- Company: Join a supportive team focused on quality conversations and long-term relationships.
- Benefits: Base salary, performance bonuses, structured training, and clear progression opportunities.
- Why this job: Make a real impact by helping businesses save time and money through our services.
- Qualifications: Good communication skills and a curious mindset; experience in customer service is a plus.
- Other info: Enjoy a collaborative environment with ongoing support for your growth.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Sales Support Executive to join our growing team and play a key role in supporting businesses with their utility needs. This role is ideal for someone who enjoys talking to people, asking thoughtful questions, and understanding how businesses operate. You will be having consultative conversations with business owners to learn about their current setup and identify where we may be able to help them save time, money, or stress through our utility brokerage services. Rather than hard selling, this role is about listening, learning, and connecting the dots, then passing well-qualified opportunities to our senior brokers.
Responsibilities
- Having consultative phone conversations with UK businesses to understand their energy and utility arrangements
- Asking insightful questions to uncover challenges, priorities, and upcoming changes
- Explaining, in a clear and friendly way, how our brokerage service works and when it could be helpful
- Gathering accurate information and supporting the sales team with well-prepared opportunities
- Updating notes and customer details clearly within our systems
- Working closely with the wider sales and support team to ensure a smooth customer experience
- Developing your commercial knowledge of the utilities market over time
What We’re Looking For
- Comfortable speaking to people on the phone and building rapport
- Naturally curious, enquiring, and a good listener
- Organised and confident asking questions
- Positive, resilient, and open to learning
- Previous experience in customer service, admin, sales support, call handling, or office-based roles is helpful but not essential
- You don’t need utility experience. We’ll teach you that part
Benefits
- Base salary plus performance-related bonuses
- Structured training and ongoing support to build confidence and skills
- Clear progression opportunities into senior support or brokerage roles if desired
- A collaborative, people-focused team environment
- A role where your contribution genuinely supports businesses and the wider team
Why Join Us
We believe commercial roles don’t need to be aggressive to be successful. We focus on quality conversations, trust, and long-term relationships, and we support our team to grow at their own pace. If you enjoy helping people, asking the right questions, and being part of a supportive commercial team, this could be a great fit.
Sales Support Executive in London employer: SwiftSwitch
Contact Detail:
SwiftSwitch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive in London
✨Tip Number 1
Get to know the company inside out before your interview. Familiarise yourself with their services and values, especially how they support businesses with utility needs. This will help you connect during conversations and show that you're genuinely interested.
✨Tip Number 2
Practice your listening skills! During interviews, focus on understanding the questions being asked and respond thoughtfully. Remember, this role is all about consultative conversations, so showing that you can listen and engage is key.
✨Tip Number 3
Prepare some insightful questions to ask your interviewers. This not only shows your curiosity but also helps you gauge if the company culture aligns with your values. Think about what challenges businesses face in the utilities market and how you can contribute.
✨Tip Number 4
Don’t forget to showcase your personality! The team values a positive and resilient attitude, so let your enthusiasm shine through. Be yourself, and don’t hesitate to share experiences that highlight your ability to build rapport and support others.
We think you need these skills to ace Sales Support Executive in London
Some tips for your application 🫡
Show Your Curiosity: In your application, let us see your natural curiosity shine through! Talk about how you enjoy asking questions and learning about others. This role is all about understanding businesses, so highlight any experiences where you've done just that.
Be Personable: We love a friendly vibe! Make sure your application reflects your ability to build rapport with people. Use a conversational tone and share examples of how you've connected with customers or colleagues in the past.
Highlight Your Organisational Skills: Since you'll be gathering and updating information, it's crucial to show us you're organised. Mention any tools or methods you use to keep track of details, and how this has helped you in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SwiftSwitch
✨Know Your Stuff
Before the interview, take some time to research the utility brokerage industry. Understand the basics of how it works and the common challenges businesses face. This will help you ask insightful questions and show that you're genuinely interested in the role.
✨Practice Your Listening Skills
Since this role is all about having consultative conversations, practice active listening. During the interview, focus on understanding the questions being asked and respond thoughtfully. This will demonstrate your ability to connect with others and build rapport.
✨Show Your Curiosity
Be prepared to ask questions about the company and the role. This shows that you're not just looking for any job, but that you're genuinely interested in how you can contribute to their success. Think of questions that reflect your curiosity about their services and the market.
✨Highlight Your People Skills
Share examples from your past experiences where you've successfully built relationships or helped customers. Even if you don't have direct experience in utilities, showcasing your ability to connect with people and understand their needs will resonate well with the interviewers.
