At a Glance
- Tasks: Lead dialler strategy and optimise campaign performance on our sales floor.
- Company: Join a vibrant team in a lively Shoreditch office with a social culture.
- Benefits: Earn £30,000–£40,000 plus uncapped commission, enjoy extra time off at Christmas, and free gym membership.
- Other info: Enjoy regular team events and excellent career growth opportunities.
- Why this job: Make a real impact by driving performance and compliance in a fast-paced environment.
- Qualifications: 2–3 years of experience in dialler operations and strong data skills.
The predicted salary is between 30000 - 40000 £ per year.
Dialler Manager
We are looking for an experienced Dialler Manager to lead dialler strategy across our sales floor.
You will be responsible for campaign pacing, performance, and compliance, working closely with Operations and Senior Leadership to ensure activity remains effective, sustainable, and fully compliant with regulatory requirements.
Responsibilities
- Take full ownership of how campaigns are paced, dialled, and prioritised across the floor.
- Keep an eye on key metrics such as contact rates, idle time, and abandoned calls, and adjust in real time to maintain performance.
- Produce clear, accurate performance reporting to support decision-making across Operations and Senior Management.
- Deliver timely reporting that gives Team Leaders and Senior Managers the insight they need.
- Analyse campaign data to identify trends and risks, flagging issues before they escalte.
- Monitor data closely to catch performance dips or risks early, before they impact the floor.
- Serve as the go‑to person for any fixes, tweaks or explanations on the dialler side.
Qualifications
- 2–3 years’ experience running dialler operations in a fast‑paced, high‑volume sales environment.
- Confidence in working with data and reporting tools.
Benefits
- Salary: £30,000–£40,000 per year plus uncapped commission.
- Shoreditch office with a lively, social culture.
- Regular team events and social outings.
- Extra time off at Christmas.
- Free gym membership.
- #J-18808-Ljbffr
Dialler Manager in London employer: SwiftSwitch
At SwiftSwitch, located in the vibrant area of Shoreditch, we pride ourselves on being an excellent employer that values innovation and employee growth. Our dynamic work culture fosters collaboration and creativity, while offering competitive salaries, uncapped commissions, and clear pathways for career advancement, making it an ideal place for those looking to make a meaningful impact in the telecoms industry.
StudySmarter Expert Advice🤫
We think this is how you could land Dialler Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Dialler Manager at SwiftSwitch, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including SwiftSwitch. Tailor your message to explain why you’re drawn to them and how you can contribute as a Dialler Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Dialler Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for SwiftSwitch:When writing your cover letter, make sure to tailor your message specifically for SwiftSwitch. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at SwiftSwitch
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show SwiftSwitch that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show SwiftSwitch that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with SwiftSwitch’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
