At a Glance
- Tasks: Provide expert technical support and ensure flawless delivery of live broadcast content.
- Company: Join IMG, a leading global sports marketing agency with exciting projects.
- Benefits: Enjoy competitive salary, health benefits, and opportunities for professional growth.
- Other info: Flexible working hours and international travel opportunities await you!
- Why this job: Be part of a dynamic team shaping the future of live broadcasting.
- Qualifications: Experience in network or broadcast engineering with strong problem-solving skills.
The predicted salary is between 40000 - 44000 £ per year.
Who We Are
IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management.
It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR.
IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.
TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company.
TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization.
Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans.
TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.
Thisroleisbeinghiredinto Cingularityadivisionof IMGStudioswhoarespecialistsinbespokelivevideonetworkingandproductionsolutions.
Cingularityoperateateachstageoftheremoteproductionworkflow, deliveringqualitynetworkdesignsandprimarydistributionservicestopremiumbroadcastnetworksandsportsrightsholdersglobally.
Pleasefollowthislinktounderstandmoreabout Cingularity’swork: https://cingularity. tv/what-we-do/
IMGacquired Cingularityin September2022toprovidetheexpertisetoguide IMG’sremoteproductionevolutiontowardahybridmodeloffibre, satellite, cloudand IP.
IMGisaleadingglobalsportsmarketingagency, specializinginmediarightsmanagementandsales, multi-channelcontentproductionanddistribution, brandpartnerships, strategicconsulting, digitalservices, andeventsmanagement.
Working
Conditions
- Permanent, London-Hanbury St, Spitalfields
- Shift Work Patterns, includingweekendwork
- What You'll
Do
Toprovideexperttechnicalsupport, monitoring, andmaintenancefor Cingularity'sglobalnetworkandvideoservices, ensuringflawlessdeliveryoflivebroadcastcontent.
The TOCNetwork Engineerplaysacriticalroleinthe24/7Technical Operations Centre(TOC), proactivelyidentifyingandresolvingissues, implementingsolutions, andcontributingtothecontinuousimprovementof Cingularity'sservices.
Thisrolerequiresapotentblendoftechnicalexpertise, customerserviceskills, andtheabilitytoperformunderpressureinalivebroadcastenvironment.
Key Responsibilities
Operational Support & Team Contribution
- Proactivelymonitorthe Cingularity Network, associatedsystems, andvideoservicesusingmonitoringtools(e. g., Nimbra Vision, Zabbix, Grafana, Multviewersand Transport-Stream Probes).
- Participateinteamrotasutilisinghybridfollowthesunmodel, ensuring24/7monitoring, support, andmaintenancecoverage.
- Contributetoacultureofhighperformance, collaboration, continuouslearning, andcustomerfocuswithinthe TOCteam.
- Review, process, andmonitorplannedworkactivities, ensuringminimaldisruptiontoliveservices.
- Service & Solution Delivery
- Executelivetransmissions, includingrouting, check-in, monitoring, andcheck-outprocedures, ensuringflawlessservicedelivery.
- Providedirectcustomersupportviaphoneandemail, addressserviceissues, bookings, andotherinquiries, andcollaboratewithpartnersandsuppliersasneeded.
- Proactivelyidentifyandaddresspotentialissuesbeforetheyimpactservicedelivery.
- Completingservicebookings, includingprovisioningofoccasionaluseservices.
- Technical Execution & Incident
Management
- Resolvenetworkandserviceissues, workingfrominitialinvestigationtofinalresolution, isolatingthecause, andminimisingimpact.
- Log, analyse, andactuponallincidentspromptly, contributingtoincidentreportsandrootcauseanalysis.
- Assistinthedevelopmentandmaintenanceofincidentmanagementanddisasterrecoveryplans.
- Contributeto Lessons Learntand Incident Reportsforclients.
Process Optimisation & Documentation
- Contributetoreviewing, refining, anddocumentationof TOCworkflows, processes, andprocedures.
- Maintainaccuraterecordsofnetworkconfigurations, servicedocumentation, andincidentlogs.
- Ensurethatyoufollowthechangemanagementprocess.
Technology Implementation & Support
- Assistintheimplementationofbespokecustomersolutions, workingalongsideprojectmanagement. Thisincludes:
- Deviceconfigurationandtesting.
- Networkandservicedocumentation.
- Installationandcommissioning.
- Contributetocorenetworkdevelopment, maintenance, andupgradingofthe Cingularity DTMand IPNetworks.
- Supportvideosystemdevelopment, maintenance, andupgradingforbasebandand IPsystems, includingencoders, decoders, androuters.
- Contributetoevaluatingnewtechnologies, tools, andsystemstoimprove TOCcapabilities.
- You Have
These
Essential
- Provenexperienceasa Network Engineeror Broadcast Engineerwithexcellentnetworkknowledge.
- Strongknowledgeof Broadcastenvironmentsandworkflows.
- Familiaritywithmaintainingandoperatingtransmissionequipment, includingencoders, decoders, andvideorouters.
- In-depthknowledgeandexperienceof TCP/IPStack, includingswitching, routing, andmulticast.
- Proficiencyin Office365or G-Suite, withexcellentworkingknowledgeof Excelor Google Sheets.
- Excellentinterpersonal, written, andoralcommunicationskills.
- Provenrecordofprovidinganexceptionalcustomerexperience.
- Excellentattentiontodetailandtheabilitytoremainfocusedunderpressure.
- Provenanalyticalandproblem-solvingskills.
- Theabilitytofollowanddevelopoperationalprocessestoahighstandard.
- Drivetobuildtheirknowledgeandskillsonexistingandemergingtechnologies.
- Self-motivatedandorganisedindividual.
- Flexibilitytoworkunsociablehoursasrequiredtocoversportingevents.
Advantageous
- Knowledgeofthe Net Insightportfolio, includingexperienceonthe MSRplatform, ishighlyadvantageous.
- Experiencewithstandardroutingprotocolssuchas OSPFand BGP.
- Experienceinvideoandaudioencodingtechnologiesandparameters.
- Knowledgeoffibreopticaltechnologieswithexperienceindeploymentsandtroubleshooting.
- Proficientin Windowsand Linuxoperatingsystems. Added Mac OS.
- Experiencewithbookingsystemsand/orautomationsystems.
- Adegreeinengineering, telecommunications, orarelatedfield.
- Pythonscriptingexperience.
- Unusual Challenges
- Internationaltravelwillberequiredatleastonceayeartosupportourglobalteam.
- The TOCNetwork Engineermustbeabletomanagethepressureofalivebroadcastenvironment, whereevenminortechnicalissuescanhavesignificantconsequences.
- Cingularityoperatesahybridfollow-the-sunsupportmodel, andthisrole'sworkinghoursareonanevolvingshiftpattern. Engineersdonotworkhoursbetween00:00and07:00.
TKO EEO Statement
TKOisan Equal Opportunity Employerandcomplieswithallapplicablefederal, state, andlocallawsregardingnon-discriminationinemployment.
TKOmakesemploymentdecisionsbasedonmeritandqualifications, withoutconsideringanemployee’sorapplicant’srace, color, religion, sex, sexualorientation, genderidentityorexpression, nationalorigin, age, disability, maritalstatus, veteranstatus, oranyotherbasisprohibitedunderfederal, stateorlocallawsgoverningnon-discriminationinemploymentineverylocationinwhichthe Companyhasfacilities.
TKOalsoprovidesreasonableaccommodationsforqualifiedindividualswithdisabilitiesinaccordancewiththe Americanswith Disabilities Act(ADA)andapplicablestateorlocallaws.
Forinformationabout Privacyand Information Securityfor TKOemploymentcandidates, pleasereviewour Privacy Policy.
Forinformationregarding Termsof Useforthisandother TKOwebsites, pleasereviewour Terms Of Use.
TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment.
TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities.
TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws.
For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy.
For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.
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TOC Network Engineer, Cingularity employer: SwiftCruit
At Global, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London that fosters innovation and collaboration. As a Senior Machine Learning Engineer, you'll not only have the opportunity to influence millions through cutting-edge AI solutions but also benefit from a culture that encourages professional growth, cross-functional partnerships, and the development of reusable engineering standards. With a commitment to employee development and a focus on impactful projects, Global is the ideal place for those seeking meaningful and rewarding careers in data science and machine learning.
StudySmarter Expert Advice🤫
We think this is how you could land TOC Network Engineer, Cingularity
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like SwiftCruit and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like SwiftCruit.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace TOC Network Engineer, Cingularity
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at SwiftCruit.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at SwiftCruit.
How to prepare for a job interview at SwiftCruit
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
