At a Glance
- Tasks: Manage vehicle damage and repairs while ensuring top-notch customer service.
- Company: Join Ayvens, a leader in sustainable mobility solutions.
- Benefits: Competitive salary, pension scheme, gym membership, and 25 days annual leave.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a team driving the future of sustainable transport.
- Qualifications: Experience in vehicle repairs and strong IT skills required.
The predicted salary is between 30000 - 38000 £ per year.
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. We’re looking for a Technical Executive - Damage and Repairs, to join our team at our Milton Keynes site, supporting the management of vehicle damage, repairs and customer queries across our Flexible (short‑term rental) fleet.
You’ll be responsible for managing vehicle damage and repair processes, ensuring vehicles are repaired quickly and cost‑effectively to minimise downtime. You’ll work closely with repairers, customers and internal teams to resolve queries, manage approvals and maintain high standards of service.
Key responsibilities
- Process and review vehicle condition reports for returned vehicles, ensuring all damage is accurately recorded
- Obtain repair estimates and images, progressing repairs efficiently using internal systems
- Inspect and manage damage identified on incoming vehicles within the Flex fleet
- Maintain and update repair tracking systems and reporting tools
- Liaise with customers to approve repairs where costs exceed agreed limits
- Raise and process recharge invoices for vehicle damage in line with customer agreements
- Respond to customer queries, providing clear evidence and supporting documentation
- Work with repair partners to ensure timely delivery and high‑quality repairs
- Maintain accurate records and documentation for audit and future reference
- Support the Flex Operations Manager with ad‑hoc tasks and operational improvements
Skills & Experience
- Previous experience working with vehicle damage, repairs or fleet operations
- Strong stakeholder engagement skills with both internal and external partners
- Experience liaising with suppliers or third‑party repairers
- Strong IT skills, including Microsoft Excel, Word and Outlook
- Ability to manage workloads and meet deadlines in a fast‑paced environment
- Self‑motivated with a positive, can‑do attitude
What we can offer
- Rewards & Financial Benefits: Salary: £30,000 - £38,000 per annum, depending on skills and experience, Competitive pension scheme, Annual salary review and bonus scheme, Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000), Retail discounts programme, GymFlex membership options, Cycle to Work scheme
- Health & Wellbeing: Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance
- Time Off & Work–Life Balance: 25 days’ annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days, Time allocated for personal development, Study support (where applicable)
- Workplace & On Site Facilities: Free parking, EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events
Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesn’t exactly align, we would encourage you to apply regardless!
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well‑positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
Technical Executive employer: SwiftCruit
At Ayvens, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion while prioritising employee well-being. Our Milton Keynes site provides a supportive environment with ample opportunities for personal and professional growth, competitive financial benefits, and a commitment to sustainable mobility that empowers our team to make a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Executive
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like SwiftCruit and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at SwiftCruit!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like SwiftCruit keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Technical Executive
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to SwiftCruit:This is your chance to really connect with the team at SwiftCruit. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at SwiftCruit
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with SwiftCruit.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show SwiftCruit that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at SwiftCruit. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
