At a Glance
- Tasks: Lead product strategy for traffic analytics and shopper insights in retail.
- Company: Join Johnson Controls, a global leader in energy efficiency and building systems.
- Benefits: Competitive salary, bonus plan, 25 days holiday, and career development opportunities.
- Other info: Collaborative culture with a focus on safety and growth.
- Why this job: Make an impact by driving innovation in retail technology and analytics.
- Qualifications: 5+ years in product management with a background in retail tech or analytics.
The predicted salary is between 55000 - 65000 £ per year.
- Overview
- Solutions Manager – Shopper
- Trak
Analytics: As Solutions Manager– Shopper Trak Solutions, you will define and deliver the product strategy for traffic analytics and shopper insight solutions within our retail portfolio.
You will lead the end-to-end product lifecycle—from vision and roadmap to launch and optimisation—translating customer needs, market trends, and technical capabilities into scalable, data-driven products.
Working in a hybrid setup, you will collaborate closely with engineering, data science, sales, marketing and customer success to drive adoption, innovation and commercial growth.
Benefits
- Competitive salary plus bonus plan
- 25 days holiday plus bank holidays
- Pension
- Life insurance
- Employee Assistance Programme
- Employee referral scheme
- Employee discounts
- Cycle to Work scheme
- Discounts on Johnson Controls products
- Training and career development opportunities
- Supportive, collaborative and safety-driven culture
Responsibilities
- Define and own the Shopper Trak product roadmap aligned to business strategy and ROI
- Translate retail analytics trends (AI, omnichannel behaviour, sensor tech) into product opportunities
- Create product requirements, user stories and acceptance criteria
- Lead Agile ceremonies including backlog grooming, sprint planning and reviews
- Partner with engineering and data teams to deliver scalable, high-quality solutions
- Engage customers to validate use cases and capture feedback
- Act as the voice of the customer across internal teams
- Track KPIs such as traffic accuracy, uptime, adoption and conversion rates
- Support go-to-market activities including positioning, pricing and launches
- Enable sales through training, tools, RFP support and customer presentations
Requirements
- 5+ years’ experience in product management, operations or customer success
- Background in retail technology, Io T/sensor solutions or analytics/Saa S platforms
- Strong Agile delivery experience
- Proven ability to translate business requirements into technical solutions
- Excellent stakeholder management and communication skills
- Experience with data-driven products and analytics platforms
- Beneficial
- Experience in retail operations or shopper behaviour analytics
- Knowledge of computer vision, AI/ML or sensor-based technologies
- Experience in B2B enterprise Saa S environments
- MBA or equivalent business/technical qualification
About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters.
Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
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We think you need these skills to ace Solutions Manager - ShopperTrak Analytics in Solihull
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