At a Glance
- Tasks: Lead engineering teams to innovate and integrate AI into our software solutions.
- Company: Join BigChange, a pioneering tech company transforming field service operations.
- Benefits: Competitive salary, career growth, and a vibrant team culture in Leeds.
- Other info: Dynamic environment with opportunities to mentor and inspire future tech leaders.
- Why this job: Shape the future of AI-powered technology and make a real impact.
- Qualifications: Proven leadership in engineering and a passion for AI integration.
The predicted salary is between 80000 - 100000 £ per year.
BigChange is at an inflection point. As a pioneer of AI-powered field service software now serving over 250,000 users worldwide, we are expanding with BigChange Lightning — an AI intelligence layer deploying autonomous agents across field service operations. We are headquartered in Leeds and part of the Simpro Group, transforming how trades and field service businesses operate since 2013. Trusted by over 2,200 high-growth businesses, we have processed billions in invoiced work and scheduled tens of millions of jobs.
BigChange Lightning represents the next chapter: AI agents that act as virtual business partners, trainers, documentation specialists, and customer success functions — delivering headcount efficiency and economic impact previously not possible.
Location: Leeds (LS15), on-site.
This is a senior in-person leadership position based at our Leeds HQ. You will lead the engineering organisation responsible for BigChange's full product suite — from the legacy monolith to our rapidly evolving microservices platform and mobile applications — while embedding an AI-First engineering culture that makes every engineer more capable, every delivery faster, and every customer outcome stronger. You will report to executive leadership and be a key voice in shaping the technical future of one of the UK's most recognised field service technology businesses.
What You’ll Do
- Team Leadership: Build, mentor, and inspire high-performing engineering teams. Drive a culture of ownership, craft, and continuous improvement from squad level to organisational level. Develop engineering managers and create clear career pathways for individual contributors and leaders alike.
- AI-First Culture: Champion the integration of AI into every layer of how we build — from developer tooling and CI/CD intelligence to the AI agents at the heart of BigChange Lightning.
- Engineering Strategy: Partner with Product and the C-suite to shape the technical roadmap. Balance velocity on new capabilities with architectural health across a hybrid legacy and modern stack. Translate business goals into clear engineering priorities.
- Platform Evolution: Oversee the continued migration from AWS EC2 monolith toward AWS EKS microservices. Make architectural decisions that protect reliability and security while enabling rapid innovation and scale.
- Delivery Excellence: Own engineering velocity, quality, and predictability. Build processes and metrics that let teams move fast without creating future technical debt. Maintain high engineering standards without creating bottlenecks.
