IT Vendor Operations & Performance Lead in Reading

IT Vendor Operations & Performance Lead in Reading

Reading Full-Time 50000 - 65000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage IT vendor performance and ensure smooth service delivery.
  • Company: BMI, a leading organisation in the tech industry based in Reading, UK.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on continuous improvement and excellence.
  • Why this job: Be the key link between teams and vendors, driving success and innovation.
  • Qualifications: Experience in vendor management and strong communication skills.

The predicted salary is between 50000 - 65000 £ per year.

BMI in Reading, UK, seeks an Operational IT Vendor Manager to safeguard day‑to‑day value, compliance, and performance of our third‑party IT vendors.

You will be the primary liaison between internal IT teams and external partners to ensure service delivery reliability and prompt issue resolution.

Responsibilities include SLA/KPI tracking, governance, contract adherence, invoice validation, change management, and CSI initiatives.

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IT Vendor Operations & Performance Lead in Reading employer: SwiftCruit

At Global, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London that fosters innovation and collaboration. As a Senior Machine Learning Engineer, you'll not only have the opportunity to influence millions through cutting-edge AI solutions but also benefit from a culture that encourages professional growth, cross-functional partnerships, and the development of reusable engineering standards. With a commitment to employee development and a focus on impactful projects, Global is the ideal place for those seeking meaningful and rewarding careers in data science and machine learning.

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Contact Details:

SwiftCruit Recruitment Team

We think you need these skills to ace IT Vendor Operations & Performance Lead in Reading

Vendor Management
SLA/KPI Tracking
Governance
Contract Management
Invoice Validation
Change Management
Continuous Service Improvement (CSI)