At a Glance
- Tasks: Lead the implementation of Dow Jones Risk Products and ensure seamless integration for clients.
- Company: Join a global leader in risk and compliance solutions with a collaborative culture.
- Benefits: Enjoy comprehensive insurance, paid time off, and wellness programs.
- Other info: Dynamic role with opportunities for growth and learning in a supportive environment.
- Why this job: Make a real impact by helping clients adopt innovative risk management solutions.
- Qualifications: 3 years in project management; knowledge of APIs and data feeds preferred.
The predicted salary is between 45000 - 55000 £ per year.
Job Description
We are looking for a Product Implementation & Integration Specialist to work within the Risk & Compliance Implementation and Integration team.
The Dow Jones Risk & Compliance Integration and Implementation team is responsible for working directly with customers as well as partners leveraging the Risk & Compliance product suite to ensure a seamless adoption of the Dow Jones products.
This includes providing support to technical and business users who have integrated the Dow Jones Risk and Compliance product(s) into their workflow.
The Product Implementation & Integration Specialist will also be responsible for the implementation of the Dow Jones Products, from pre‑sales support through to handover to live.
A key element of the role is the development of tailored compliance processes based on client’s policies and procedures and delivering client implementations on time and within budget.
You will be required to lead all activities across the full client delivery lifecycle, including the development of Functional Specifications, project management activities and ongoing client change management post implementation.
Key Responsibilities / Accountabilities
- Work closely with Sales to ensure Dow Jones is delivering the best solutions for Risk and Compliance.
- Support pre‑sales activity for our Dow Jones Saa S Products and Risk Feeds & APIs, aiding our sales team by answering technical and functional questions relating to the Dow Jones product suite and its implementation/integration.
- Act as the implementation lead for Dow Jones Risk Products customers and responsible for oversight of day‑to‑day management of implementations in assigned clients.
- Drive implementation of Dow Jones Risk Products by tracking activity in Project Management systems, resolving any problems that might arise.
With responsibility for key project deliverables (FS, UAT, user training, project management activities, and ongoing change management post implementation).
- Understand customer and industry demand and provide feedback to inform functional development of the Dow Jones Product suite.
- Support the successful integration of our content into partners and customers platforms, providing guidance on the available API and Feeds to best meet integration needs.
- Ensure integration success by validating the customer build and providing sign off that it live support ready.
- Assist in the handover of live clients to the Dow Jones account teams, providing all necessary information to create a seamless transfer of knowledge and customer support.
- Knowledge, Skills and Experience Required
- Three years experience in a project management or similar role.
- Knowledge of data feeds and APIs is strongly preferred.
- Experience implementing Third Party Risk Management software is strongly preferred.
- German or French language skills are strongly desired.
- High level of initiative and self‑motivation, ability to work in a global team environment.
- Problem‑solving skills for customers' and partners’ issues while consistently providing high levels of customer service.
- Extensive interpersonal & planning skills and cross‑group coordination at all levels.
- Interest and aptitude to learn new technical systems and applications.
- Attention to detail and the ability to prioritize and meet deadlines.
- Keen to follow a large set of procedural guidelines to a very high accuracy level and adjust to changes when required.
- Ability to work on several diverse projects at the same time.
- Our Benefits
- Comprehensive Insurance Plans
- Paid Time Off
- Family Care Benefits
- Access to Dow Jones Products
- Subscription Discounts
- Employee Referral Program
- Employee Well‑being Support & Fitness Programs
- Financial Health Programs
- Cybersecurity Protection
- #LI-Hybrid
- Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.
Reasonable Accommodation
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process.
If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones. com.
Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need.
This inbox will not be monitored for application status updates.
Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.
#J-18808-Ljbffr
Product Implementation & Integration Specialist employer: SwiftCruit
At Global, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London that fosters innovation and collaboration. As a Senior Machine Learning Engineer, you'll not only have the opportunity to influence millions through cutting-edge AI solutions but also benefit from a culture that encourages professional growth, cross-functional partnerships, and the development of reusable engineering standards. With a commitment to employee development and a focus on impactful projects, Global is the ideal place for those seeking meaningful and rewarding careers in data science and machine learning.
