At a Glance
- Tasks: Lead a tech-savvy team and manage smartphone repairs while ensuring customer satisfaction.
- Company: Join iSmash, a dynamic company dedicated to reviving broken devices.
- Benefits: Competitive salary, bonuses, ongoing training, and 21 days holiday plus bank holidays.
- Other info: Enjoy a supportive culture with opportunities for recognition and career growth.
- Why this job: Shape your own store and make a real impact in a growing business.
- Qualifications: Experience in smartphone repairs and strong leadership skills required.
The predicted salary is between 29512 - 32000 £ per year.
Location: Edinburgh
40 hours per week
Salary: £29,512.35 – £32,000 plus bonus
Do you enjoy working with technology, taking ownership and helping others succeed? At iSmash, we bring broken devices back to life and support customers when they need us most. As a Store Manager you will take full responsibility for a customer‑facing repair store, balancing hands‑on technical work with leadership, organisation and commercial awareness. This role suits someone confident working independently, comfortable leading from the front and motivated by quality, trust and results.
Key Responsibilities- Act as Store Manager for your location, taking ownership of daily operations
- Support walk‑in customers and manage scheduled repair appointments
- Complete high‑quality repairs on smartphones and tablets, including screens, batteries and cameras
- Support, coach and mentor team members, sharing technical knowledge and best practice to build confidence and capability
- Manage repair workflows and priorities throughout the week
- Oversee stock control, ordering and inventory accuracy
- Maintain store presentation, safety and security standards
- Proactively recommend accessories and solutions to support sales growth
- Proven hands‑on experience repairing smartphones or tablets, ideally with Apple, Samsung and Google devices
- Confidence working independently and taking accountability for results
- Strong organisational skills with the ability to manage customers, repairs and stock
- Clear, friendly communication skills and a customer‑first mindset
- A proactive approach to problem solving, mentoring and sales opportunities
- £29,512.35 – £32,000 plus bonus, basic salary plus an attractive commission structure
- Quarterly store manager bonus
- Ongoing training and personalised career development
- 21 days holiday plus 8 bank holidays, increasing with length of service
- Company pension scheme and additional benefits
- A supportive, high‑performance culture with annual awards and recognition
- The opportunity to run and shape your own store within a growing business
We think you need these skills to ace Mobile Phone Repair Store Manager - Edinburgh
Smartphone Repair
Tablet Repair
Technical Knowledge
Leadership
Organisational Skills
Customer Service
Communication Skills
