At a Glance
- Tasks: Manage vehicle damage and repairs while ensuring top-notch customer service.
- Company: Join Ayvens, a leader in sustainable mobility solutions.
- Benefits: Competitive salary, pension scheme, gym membership, and generous leave.
- Other info: Dynamic workplace with opportunities for personal development and a focus on diversity.
- Why this job: Be part of a team shaping the future of mobility and sustainability.
- Qualifications: Experience in vehicle repairs and strong communication skills required.
The predicted salary is between 30000 - 38000 £ per year.
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. We’re looking for a Technical Executive - Damage and Repairs, to join our team at our Milton Keynes site, supporting the management of vehicle damage, repairs and customer queries across our Flexible (short‑term rental) fleet.
You’ll be responsible for managing vehicle damage and repair processes, ensuring vehicles are repaired quickly and cost‑effectively to minimise downtime. You’ll work closely with repairers, customers and internal teams to resolve queries, manage approvals and maintain high standards of service.
Key responsibilities- Process and review vehicle condition reports for returned vehicles, ensuring all damage is accurately recorded
- Obtain repair estimates and images, progressing repairs efficiently using internal systems
- Inspect and manage damage identified on incoming vehicles within the Flex fleet
- Maintain and update repair tracking systems and reporting tools
- Liaise with customers to approve repairs where costs exceed agreed limits
- Raise and process recharge invoices for vehicle damage in line with customer agreements
- Respond to customer queries, providing clear evidence and supporting documentation
- Work with repair partners to ensure timely delivery and high‑quality repairs
- Maintain accurate records and documentation for audit and future reference
- Support the Flex Operations Manager with ad‑hoc tasks and operational improvements
- Previous experience working with vehicle damage, repairs or fleet operations
- Strong stakeholder engagement skills with both internal and external partners
- Experience liaising with suppliers or third‑party repairers
- Strong IT skills, including Microsoft Excel, Word and Outlook
- Ability to manage workloads and meet deadlines in a fast‑paced environment
- Self‑motivated with a positive, can‑do attitude
- Salary: £30,000 - £38,000 per annum, depending on skills and experience
- Competitive pension scheme
- Annual salary review and bonus scheme
- Give As You Earn (GAYE) scheme
- Employee referral scheme (£1,000)
- Retail discounts programme
- GymFlex membership options
- Cycle to Work scheme
- Life Assurance
- Health assessment options
- Travel insurance
- Dental insurance
- Critical illness cover
- Personal accident insurance
- 25 days’ annual leave + an additional Celebration Day
- 37.5 hour week, Monday to Friday, no weekends
- Holiday buy & sell scheme
- Volunteer days
- Time allocated for personal development
- Study support (where applicable)
- Free parking
- EV charging points
- Bike storage & shower facilities
- Complimentary breakfast
- Staff and social events
Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesn’t exactly align, we would encourage you to apply regardless!
Why Ayvens? With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well‑positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
Technical Executive in Milton Keynes employer: SwiftCruit
At Ayvens, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Milton Keynes that champions sustainable mobility. Our commitment to employee growth is reflected in our comprehensive benefits package, including competitive salaries, generous leave policies, and opportunities for personal development. Join us to be part of a diverse and inclusive culture where your contributions are valued, and you can thrive both professionally and personally.
