Supply Chain Planning Systems Lead - M/F/D in Maidenhead

Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI’s powerful brand portfolio includes MILWAUKEE®, RYOBI®, AEG® - recognized worldwide for their deep heritage and innovative product platforms of superior quality.

The Planning Systems Lead is the functional owner and internal professional of the Forecasting & Replenishment (F&R) system within the supply-chain Centre of Excellence (COE). This role ensures the system is configured, maintained, and continuously optimised to support forecasting processes, effective replenishment, and strong inventory performance across the organisation. The Systems Lead ensures that system logic, parameters, business rules, and workflows reflect evolving business requirements.

Your responsibilities:

• Act as first-line support for planners, diagnosing whether issues are data-related, configuration-driven or systemic.
• Own and continuously optimise the Forecasting & Replenishment system logic, parameters and business rules to ensure effective replenishment, inventory performance, and operational reliability.
• Configure and maintain system processes, user views, KPI dashboards, and timed reports to support exception-based planning and operational visibility.
• Oversee user roles, permissions, and governance to ensure the system operates securely, reliably, and in line with business rules.
• Manage and prioritise a structured list of system improvement and configuration requests, aligning delivery with business impact and leadership expectations.
• Design, configure, and validate system changes in the test environment before controlled migration to production.
• Administer system updates and clearly communicate business impact, timing, and required actions to stakeholders.
• Perform structured root-cause analysis of replenishment and inventory variances and implement corrective improvements.
• Escalate complex system issues to the solutions provider with clear problem statements and supporting evidence.
• Collaborate with Supply Managers to align system configuration with inventory targets, replenishment objectives, and operational constraints.
• Monitor and report on KPIs including service levels, schedule attainment, system automation rate, process compliance.
• Maintain up-to-date system governance and best practice documentation, ensuring consistent configuration standards, parameter usage, and process adherence across all users.

Your profile:

• Relevant experience in demand or supply planning within a supply chain environment is preferred.
• Commitment to continuous improvement, highly organised with attention to detail.
• Motivation, collaborative approach and competent in inspiring the adoption of best practices.
• Self-motivated and proactive, competence to take ownership of system performance, process improvements, and user support.
• Practical understanding of forecasting, replenishment, and inventory management principles, including safety stock, service levels and order policies.
• Practical experience working with advanced planning systems, ideally including configuration of parameters, business rules, and user views.
• Solid understanding of ERP integration points and master data dependencies impacting planning outputs (SAP experience is a plus).
• Good MS Excel knowledge and comfort working with structured data; familiarity with BI/reporting tools is advantageous.
• Good analytical and root-cause problem-solving understanding, paired with the expertise to interpret system outputs and identify configuration or data drivers.
• Experience in supporting users, providing training and acting as a functional system professional is preferred.
• Competence in managing competing priorities while collaborating effectively with stakeholders.
• Communication competence in order to persuade and work across operational and leadership levels.

At TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact — we’d love to hear from you.