At a Glance
- Tasks: Lead the transformation of customer contact platforms and collaborate with tech teams.
- Company: Sky, a leading media and telecommunications company in the UK.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team in an agile environment with a focus on innovation.
- Why this job: Be at the forefront of modernising customer engagement across voice and digital channels.
- Qualifications: Experience in product ownership or business analysis, with strong problem-solving skills.
The predicted salary is between 50000 - 65000 £ per year.
Sky, based in Livingston, UK, is seeking a Product Owner/Business Analyst to help modernise our customer contact platforms across voice and digital channels. You will breakdown complex problems into backlog items, lead technical discussions, and craft clear acceptance criteria while collaborating with software engineering teams in an agile environment.
You’ll participate in agile ceremonies, support best practices, and identify opportunities to improve performance, reliability, and security.
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