At a Glance
- Tasks: Lead IT transformation and operations across a global, multi-site organisation.
- Company: Join a dynamic company focused on growth and innovation in IT.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Exciting opportunity for career growth in a fast-paced environment.
- Why this job: Make a real impact by driving IT strategy and modernising systems globally.
- Qualifications: Experience in leading global IT teams and strong knowledge of ERP systems.
The predicted salary is between 80000 - 100000 £ per year.
The Division IT Manager is responsible for leading the end-to-end IT transformation and operations across a globally distributed, multi-site organization, ensuring IT is a scalable enabler of growth, efficiency, and decision-making.
Organizational Scope & Team Leadership
The Division IT Manager leads a hybrid global IT team, including:
- 1 Global Infrastructure, IT Operations & Cyber Security Manager
- 1 Global Data Analyst (evolving into Data & Business Applications Lead)
- 2 IT resources in Slovenia (applications, ERP support, operations)
- 1 IT Specialist in China
External Delivery Model with multiple MSPs and contractors across: North America, UK, Italy, Bulgaria, New Zealand and Slovenia.
Leadership Expectations
- Define clear roles, responsibilities, and accountability model across all resources
- Eliminate overlap and inefficiencies currently visible across IT activities
- Establish a scalable “hub-and-spoke” IT operating model
- Drive alignment between: Internal IT, Segment IT, MSP partners
- Ensure global consistency, local responsiveness where needed, cost-efficient delivery in line with ITW principles
Core Responsibilities
IT Strategy, Governance & Operating Model
- Own the division IT strategy and ITW Front-to-Back execution roadmap
- Establish a clear IT operating model across global and regional teams
- Define governance across: data, ERP, Cyber, Infrastructure
- Implement structured reporting and performance tracking across all IT layers
- Ensure strict adherence to 80/20 prioritization discipline
ERP Modernization Leadership (Global Accountability)
- Lead the global Acumatica rollout across all sites
- Govern ERP standardization, eliminating: legacy systems, site-specific deviations
- Ensure ERP becomes a single source of truth for core business processes, foundation for data and analytics
- Supervise execution through: Data/App Lead, Regional IT resources
Data & Business Applications Leadership (Critical Capability)
- Elevate the Data Analyst role into a Data & Applications capability leader, providing direction, prioritization, and technical guidance
- Define and enforce: Data governance and ownership model, Enterprise data architecture principles, Standardized KPI and reporting framework
- Lead the design and evolution of the divisional data platform, ensuring:
- Integration of data across ERP (Acumatica), supply chain, and shop floor systems
- Elimination of siloed and spreadsheet-based reporting
- Creation of a single, reliable data foundation for decision making
- Drive adoption and standardization of key technologies:
- Power BI as the standard for data visualization and business reporting
- Modern data platforms (Microsoft Fabric, Snowflake or equivalent) for: Data ingestion, Transformation, Storage and analytics, APIs and integration frameworks, Python (or equivalent) for: Data engineering, Automation, Advanced analytics use cases
- Ensure the Data function delivers practical, business-relevant use cases, including:
- Forecasting improvement (ML-driven where appropriate)
- Supply chain and operational visibility
- Financial and operational KPI standardization
- Act as functional leader of Data expertise, guide, coach, and grow a Data expert; maintain technical understanding to challenge design decisions; keep solutions simple, scalable, aligned to business needs
Infrastructure, Cyber & MSP Orchestration
- Lead through the Global Infra & Cyber Manager, ensuring consistent cyber posture across all sites, centralized vulnerability management, standardized infrastructure
- Address FTB risks: cyber gaps across multiple sites, aging infrastructure, inconsistent MSP capabilities
- Drive: Azure migration, AD consolidation, network standardization
- Rationalize MSP landscape: Define clear SLAs, remove underperforming vendors, standardize service delivery
Global Delivery & Execution Model
- Establish clear accountability across distributed teams
- Implement standard project governance and consistent delivery framework
- Ensure execution discipline across internal team and external providers; balance centralization (standards, platforms) and local flexibility (business needs)
IT Operations (Right-Sized & Optimized)
- Ensure stable operations across infrastructure, applications, end-user support
- Transition non-value-added work to MSPs and automation; focus internal resources on growth and transformation priorities (AA)
Financial & Vendor Management
- Own IT budget, investment prioritization, vendor strategy
- Ensure alignment with low-cost mindset and value-driven investments
Required Experience & Skills
- Leadership & Organizational Complexity
- Experience leading distributed, global IT teams
- Proven ability to manage hybrid teams (internal + MSP) and multi-layered accountability structures
- Strong governance, prioritization, and decision-making skills
- ERP & Applications
- Strong ERP modernization experience; Acumatica experience strongly preferred
- Experience rationalizing multi-ERP environments
- Hands‑on understanding of Power BI, modern data platforms (Microsoft Fabric, Snowflake), data integration patterns, APIs, ETL/ELT processes
- Programming and data manipulation skills (Python, SQL)
- Data & Analytics
- Strong experience building and scaling data architectures and platforms; end-to-end data pipelines
- Hands‑on understanding of Power BI, modern data platforms
- Proven ability to transition organizations from fragmented reporting to standardized data-driven decision making; drive business adoption of data
- Experience leading or managing data specialists or analytics teams; setting priorities, providing architectural direction, ensuring alignment with business outcomes
- Cyber & Infrastructure
- Experience managing cyber risk across multiple sites and vendors
- Strong understanding of cloud transformation, security frameworks, infrastructure standardization
- Execution & Transformation
- Proven track record of delivering transformation in complex environments
- Driving standardization and simplification; strong change management capability
Success Profile
- The ideal candidate is a true orchestrator, not a hands‑on technician
- Has experience in global, multi‑site manufacturing environments
- Can manage complex delivery models (internal + MSP + regional IT)
- Drives simplification, accountability, and measurable outcomes
- Is equally strong in ERP, Governance, and Data leadership (with sufficient technical depth to guide data architecture and engineering teams, without acting as a pure developer)
Key Outcomes
- Within 12–18 months, establish a clear and scalable IT operating model
- Stabilize and progress Acumatica global rollout
- Deliver data visibility improvements across all key functions
- Improve cybersecurity coverage across all sites
- Rationalize and optimize MSP landscape, infrastructure footprint
- Build a high‑performing IT leadership layer (Infra + Data/Apps)
Division IT Manager employer: SwiftCruit
As a leading global organisation, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. The Division IT Manager role offers exceptional opportunities for professional growth, with access to cutting-edge technologies and a collaborative environment that values innovation and efficiency. Located in a vibrant multi-site setting, our team enjoys the benefits of flexible working arrangements, competitive compensation, and a commitment to employee well-being, making us an employer of choice for those seeking meaningful and rewarding careers.
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✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
