At a Glance
- Tasks: Design and deliver customer identity solutions on the Okta platform with a focus on security.
- Company: Join a forward-thinking tech company in London with a hybrid work model.
- Benefits: Enjoy competitive salary, health benefits, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities to lead initiatives and mentor junior engineers.
- Why this job: Make a real impact by enhancing customer identity experiences and security.
- Qualifications: Experience with Okta and CIAM fundamentals is essential; strong troubleshooting skills are a plus.
The predicted salary is between 60000 - 80000 £ per year.
We are hiring a mid-level Okta CIAM Engineer to design and deliver customer identity solutions on the Okta platform. The role will apply security best practices and improve reliability through automation and test-driven deployments. This hybrid position is based in London.
We are seeking a mid-level Okta Customer Identity (CIAM) Engineer to design, implement, and operate customer-facing identity capabilities using the Okta platform. The role is ideal for an engineer who can independently deliver well-scoped solutions, apply security best practices to customer authentication flows, and improve reliability through automation and testable deployments. The CIAM Engineer will work closely with application teams, security, and governance partners to ensure customer identity experiences are secure, scalable, and compliant, supporting use cases such as registration, login, MFA, federation, M2M, and API access patterns.
Key Responsibilities
- CIAM Platform Engineering & Operations: Administer and enhance Okta CIAM configurations including customer authentication policies, MFA enrollment, session management, and sign-on policies. Build, maintain, and optimize customer identity flows (e.g., login, registration, account recovery, step-up authentication) with attention to security and user experience. Implement and manage customer identity features such as custom claims, token/session behavior, and Authorization Server configurations where applicable. Monitor platform health and customer authentication signals; respond to incidents and trends impacting customer login success and security posture.
- Integrations & Federation: Design and implement integrations with customer-facing applications using OIDC/OAuth 2.0 and SAML 2.0, including troubleshooting end-to-end auth flows. Partner with application teams to define requirements for claims, scopes, redirect URIs, logout behavior, and session controls.
- Automation, Provisioning & Workflows: Build and maintain automation using Okta Workflows, event hooks/inline hooks (as applicable), and scripting to reduce manual operations and improve consistency. Improve operational readiness via runbooks, standardized onboarding of new apps, and reusable configuration patterns.
- Security, Governance & Documentation: Apply security best practices across customer identity including least privilege, secure token policies, MFA strategy, and strong auditability. Support compliance and audit evidence collection including configuration traceability, change history, logs, and documented controls. Maintain high-quality, versioned documentation including architecture notes, configuration standards, integration guides, and operational runbooks. Collaborate with security and governance teams to ensure identity designs align to enterprise policies and customer risk tolerances.
- Leadership & Standards: Lead small-to-medium initiatives end-to-end: scoping, design, implementation, testing, and production rollout. Provide technical guidance to junior admins/engineers through reviews, pairing, and knowledge sharing. Contribute to reference architecture and platform standards including reusable patterns, best practices, guardrails, and design templates.
Required Qualifications
- Bachelor’s Degree and/or equivalent experience.
- Proven relevant engineering experience, including hands‑on with Okta in a customer identity context.
- Strong understanding of CIAM fundamentals including authentication flows, MFA enrollment, sessions, and secure customer login patterns.
- Hands‑on experience implementing and troubleshooting protocols such as OIDC, OAuth 2.0, and SAML 2.0.
- Strong troubleshooting, analytical, written, and verbal communication skills.
Preferred Qualifications
- Okta certification(s) such as Okta Certified Administrator or Professional is preferable.
- Experience with Authorization Servers, custom claims, token customization, and hooks.
- Experience integrating identity logs with monitoring or SIEM tools.
- Familiarity with security and compliance frameworks such as NIST, SOC 2, and HIPAA.
- Familiarity with ITSM tools and change management processes (e.g., ServiceNow, Jira).
- Experience managing identity configuration using tools like Terraform.
- Practical experience with automation and repeatability concepts.
Customer Identity Engineer employer: SwiftCruit
As a mid-level Okta Customer Identity Engineer in London, you will thrive in a dynamic work environment that prioritises innovation and collaboration. Our company fosters a culture of continuous learning and professional growth, offering opportunities to enhance your skills while working on cutting-edge identity solutions. With a strong commitment to security best practices and a supportive team atmosphere, we ensure that every employee feels valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Identity Engineer
✨Get Involved in the Cybersecurity Community
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✨Show Off Your Skills with Capture the Flag Competitions
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We think you need these skills to ace Customer Identity Engineer
Some tips for your application 🫡
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Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at SwiftCruit insight into your practical problem-solving abilities and makes your application memorable.
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How to prepare for a job interview at SwiftCruit
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
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✨Highlight Your Certifications
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