As a Legionella Commercial Technical Lead, you will follow sales processes to provide a smooth and efficient service to customers, whilst helping to grow Swiftclean’s water hygiene business by maximising sales opportunities.
You will be the first point of contact for new water hygiene business enquiries, so a friendly, welcoming, and professional approach is important.
In addition to handling new water hygiene business enquiries, you will proactively manage your time across various work streams within the sales function. Tasks will include preparing and following up quotes through to completion, renewing service contracts, and providing technical support to the wider sales team. You will have excellent organisation and time management skills.
Job Specific Functions
- New Business Acquisition: Identify, prospect, and secure new commercial and industrial service contracts for water hygiene and Legionella compliance.
- Generate new opportunities through prospecting, networking, referrals, industry events and targeted account development.
- Service Expansion & Upselling: Proactively pitch and expand our capabilities to existing and new clients, actively cross-selling new division services
- Proposal & Bid Management: Scope, design, and price technical proposals, tenders, and remedial quotes for hot and cold domestic water services.
- Market Networking: Act as the face of the water division at industry events and client meetings, building strong pipelines with facilities managers, landlords, and building operators.
- Build long term relationships with customers and identify opportunities for growth
- Site Quality Auditing: Conduct high-level, technical site audits on operational field teams to ensure the quality of work executed matches Swiftclean’s high standards and exact contract specifications.
- Method Statement Technical Support: Author, review, and provide specialist technical guidance on complex Method Statements and Risk Assessments (RAMS) for non-standard, high-risk, or large-scale operational works.
- High-Level Consultation: Act as the internal and external technical escalation point for highly complex hot and cold water system queries (e.g., persistent contamination, complex asset routing).
- Client Advisory: Support clients during critical scenarios (such as systemic Legionella positives) to provide expert advisory, reassuring the client while scoping the necessary remedial sales solution.
Personality Profile
You will be a curious individual with good questioning and listening skills. Practically minded who can visualise a process. Must be a self-motivated and very disciplined individual.
Essential skillls:
- At least two years’ sales experience in a water hygiene-related role
- Proven track record of generating new business and growing existing accounts
- Excellent administration and organisational skills
- High level IT skills in Microsoft office 365
- Ability to show technical understanding of water hygiene legislation and guidance
£45-£50,000 dependent on experience and agreed sales / gross margin targets, with an open-ended incentive scheme.
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Legionella Commercial Technical Lead in Southend-on-Sea employer: Swiftclean Limited
Join a leading provider of duct cleaning and legionella risk services, where you will benefit from an industry-leading salary, ongoing training, and genuine opportunities for career development. Our supportive work culture prioritises employee growth and flexibility, ensuring that you can thrive in your role while contributing to essential compliance solutions across air and water hygiene. With a commitment to equal opportunities and a proactive approach to scheduling, we strive to create a rewarding environment for all our team members.
