Senior Manager of Technology & Operational Risk Reporting

Senior Manager – Technology & Operational Risk Reporting

The Senior Manager – Technology and Operational Risk Reporting is responsible for leading the first technology and operational risk reporting, ensuring senior management and governance committees receive timely, accurate and insightful reporting on the organisation’s operational and ICT risk profile.

• The role supports the effective oversight of operational and technology-related risks through high-quality management information, trend analysis and meaningful risk insights.

Working across Technology, Risk Management, Cyber Security, Operational Resilience and business functions, the Senior Manager ensures reporting reflects the organisation’s current risk landscape and supports informed strategic decision-making

• The role is responsible for the continual enhancement of Operational and Technology Risk reporting, including the development of risk metrics, dashboards and reporting standards, while driving improvements in data quality, reporting automation and governance.

The position plays a key role in supporting compliance with the Organisation’s Risk Management Framework and applicable regulatory requirements (DORA, NIS-2, etc.)

• Lead the preparation and delivery of monthly Operational and ICT Risk reporting to Executive Management and other governance forums
• Ensure reporting provides a comprehensive view of the ICT risk profile, highlighting key risks, emerging themes and material issues
• Deliver executive-level reporting that is clear, concise and focused on strategic decision-making
• Provide analysis and commentary on risk trends, key drivers and areas requiring management attention
• Ensure reporting aligns with the Swift’s enterprise risk management framework and methodology
• Analyse operational and technology risk information to identify emerging risks, systemic issues and trends
• Challenge data and reporting inputs to ensure management information is accurate, meaningful and decision-focused
• Recommend improvements to risk metrics and reporting to enhance executive oversight
• Support senior stakeholders in understanding Swift’s technology risk profile and risk exposure

• Coordinate and Lead reporting across areas including

• Operational Risk
• ICT Risk
• Technology Resilience
• Third-Party ICT Risk
• ICT Incident Management
• Operational Resilience
• Key Risk Indicators (KRIs)
• Risk Appetite Metrics
• Internal Audit and Regulatory Findings
• Risk Issues, Actions and Control Effectiveness
• Ensure significant issues and deteriorating risk positions are appropriately escalated
• Develop reporting for Senior and Executive Management as well as Board Committee as required
• Prepare executive briefing papers and management summaries
• Present risk reporting and analysis to senior management and governance forums where required
• Ensure reporting supports effective oversight and informed risk-based decision-making
• Establish and maintain reporting standards, governance and quality assurance processes
• Drive continuous improvement of Operational and Technology Risk reporting through automation, data visualisation and enhanced analytics
• Oversee the development of dashboards and management information using reporting tools such as Power BI
• Improve reporting efficiency while maintaining strong governance and data integrity
• Oversee the collection, validation and governance of Operational and Technology Risk data
• Work closely with Technology, Operational Risk and business stakeholders to improve data quality and reporting consistency
• Establish controls to ensure completeness, accuracy and timeliness of reporting information
• Build strong relationships across Technology, Risk, Cyber Security, Operational Resilience and business functions
• Act as the primary point of coordination for Operational and Technology Risk reporting
• Influence stakeholders to improve reporting quality, governance and risk transparency
• Support regulatory reviews, internal audits and assurance activities relating to Operational and Technology Risk reporting

Benefits

• We put you in control of career
• We give you a competitive package
• We help you perform at your best
• We help you make a difference
• We give you the freedom to be yourself

Qualifications

Technology and operational risk management Experience supporting regulatory engagements and internal audits Continuous improvement and innovation Demonstrated experience preparing executive and Board-level reporting Experience developing management information and dashboards using reporting and visualisation tools Stakeholder engagement and influencing Strong analytical, communication and stakeholder management skills Planning, organisation and delivery excellence Extensive experience in Technology Risk, Operational Risk, Enterprise Risk or Risk Reporting within banking or financial services Governance and regulatory knowledge Data analysis and interpretation Experience interpreting complex risk information and translating it into clear executive insights Strong understanding of operational risk, ICT risk and technology governance Experience with Governance, Risk and Compliance (GRC) platforms Key Competencies Executive communication and report writing Knowledge of DORA, NIS-2 and ICT risk regulatory expectations Strategic thinking and business acumen Proven ability to influence senior stakeholders and drive reporting improvements Leadership and coaching Professional qualifications in Risk Management, Information Security or Technology Governance (e. g.

• CRISC, CISA, CISSP, FRM or equivalent)
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