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- Tasks: Manage and develop relationships with emerging and growth accounts in the financial sector.
- Company: Global leader in secure financial messaging services, fostering innovation and trust.
- Benefits: Competitive salary, career control, diverse environment, and opportunities for personal growth.
- Why this job: Make a real impact in the financial industry while working with a dynamic team.
- Qualifications: 5-10 years in relationship management with strong finance background.
- Other info: Join a diverse team where your unique perspective is valued.
The predicted salary is between 36000 - 60000 £ per year.
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
Swift is seeking an experienced Relationship Manager to oversee and develop a broad portfolio of Emerging & Growth Accounts. This role is designed for a passionate professional who thrives at scale, brings tenacity and creativity to client outreach, and can thoughtfully prioritize where to drive deeper, strategic engagement in select relationships.
Key Responsibilities- Manage a large portfolio of Emerging & Growth Accounts, ensuring consistent engagement, satisfaction, and retention.
- Design and execute thoughtful, creative, and scalable outreach strategies to maintain strong client relationships at scale.
- Identify and strategically prioritize high‑potential accounts for deeper engagement and growth initiatives.
- Serve as a trusted relationship lead, developing a strong understanding of client business models, needs, and objectives.
- Proactively drive product adoption, usage growth, and strategic initiatives across the portfolio.
- Partner with internal teams (product, operations, sales, risk, and support) to deliver coordinated client solutions.
- Monitor account health, performance trends, and risk indicators, taking action to address issues early.
- Maintain clear account plans, activity tracking, and pipeline reporting within CRM systems.
- Act as an internal advocate for Emerging & Growth Accounts, surfacing insights to inform product and process improvements.
- 5–10 years of experience in relationship management, account management, client success, or similar client‑facing roles.
- Strong background in finance, payments, banking, or financial services.
- Demonstrated experience managing large, multi‑segment client portfolios.
- High level of tenacity, ownership, and self‑direction.
- Strong communication skills with the ability to tailor messaging across a broad client base.
- Strategic judgment to balance efficient portfolio management with targeted, high‑impact engagement.
- Comfort operating in complex, fast‑paced, and regulated environments.
- Demonstrates Operational Excellence - Delivers work to agreed specifications of timeliness and quality; seeks to improve ways of doing things; sets and meets high standards for own work; demonstrates commitment to security policy.
- Experience supporting emerging, growth‑stage, or SMB clients.
- Familiarity with global payments, transaction banking, or network‑based financial products.
- Strong analytical and prioritization skills, using data to guide outreach and focus.
We put you in control of your career. We give you a competitive package. We help you perform at your best. We help you make a difference. We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.
If you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.
Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.
Relationship Manager - Regional Banks, Fintech and Corporates employer: SWIFT
Contact Detail:
SWIFT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager - Regional Banks, Fintech and Corporates
✨Tip Number 1
Network like a pro! Get out there and connect with people in the finance and fintech sectors. Attend industry events, webinars, or even local meetups. The more you engage, the better your chances of landing that Relationship Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, share your insights on client management and the financial landscape. This will demonstrate your knowledge and passion for the industry, making you stand out.
✨Tip Number 3
Tailor your approach! Research the companies you're interested in and understand their needs. When you reach out, make sure to highlight how your skills can help them achieve their goals, especially in managing Emerging & Growth Accounts.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make a difference. By applying directly, you’ll be in the best position to showcase your fit for the role and our company culture.
We think you need these skills to ace Relationship Manager - Regional Banks, Fintech and Corporates
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to manage relationships in the financial sector.
Tailor Your Experience: Make sure to highlight your relevant experience in relationship management and finance. We love seeing how your background aligns with our needs, so don’t hold back on those key achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and directly related to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at SWIFT
✨Know Your Client Portfolio
Before the interview, dive deep into understanding the types of clients you’ll be managing. Familiarise yourself with the specific needs and challenges faced by Emerging & Growth Accounts in the financial sector. This will help you demonstrate your strategic judgment and ability to tailor your approach during the interview.
✨Showcase Your Communication Skills
Prepare to discuss how you've effectively communicated with diverse client bases in the past. Think of examples where you tailored your messaging to meet different client needs. This will highlight your strong communication skills, which are crucial for a Relationship Manager role.
✨Demonstrate Tenacity and Ownership
Be ready to share stories that showcase your tenacity and self-direction. Discuss situations where you took ownership of a project or client relationship, especially in complex environments. This will resonate well with the interviewers looking for someone who thrives at scale.
✨Prepare for Data-Driven Discussions
Since the role involves monitoring account health and performance trends, come prepared to discuss how you’ve used data to guide your outreach strategies. Bring examples of how you’ve analysed client data to prioritise engagement and drive product adoption.