At a Glance
- Tasks: Lead technology and operational risk reporting to support strategic decision-making.
- Company: Join the world's leading provider of secure financial messaging services.
- Benefits: Inclusive environment, diverse perspectives, and opportunities for personal growth.
- Other info: Collaborative culture that values unique voices and encourages innovation.
- Why this job: Make a real impact in the global financial ecosystem with your expertise.
- Qualifications: Experience in technology or operational risk within banking or financial services.
The predicted salary is between 70000 - 90000 £ per year.
About Us
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium.
We are the way the world moves value – across borders, through cities and overseas.
No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
We’re unique and established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust.
We’ve been evolving for five decades, with a vibrant community reflecting the complexity and diversity of the financial ecosystem.
At Swift, we innovate diligently, test exhaustively, then implement fast.
Our mission has never been more relevant.
Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
Position Overview
The Senior Manager – Technology and Operational Risk Reporting is responsible for leading the first technology and operational risk reporting, ensuring senior management and governance committees receive timely, accurate and insightful reporting on the organisation's operational and ICT risk profile.
The role supports the effective oversight of operational and technology-related risks through high‑quality management information, trend analysis and meaningful risk insights.
Working across Technology, Risk Management, Cyber Security, Operational Resilience and business functions, the Senior Manager ensures reporting reflects the organisation’s current risk landscape and supports informed strategic decision‑making.
The role is responsible for the continual enhancement of Operational and Technology Risk reporting, including the development of risk metrics, dashboards and reporting standards, while driving improvements in data quality, reporting automation and governance.
The position plays a key role in supporting compliance with the Organisation’s Risk Management Framework and applicable regulatory requirements (DORA, NIS‑2, etc.).
Key Responsibilities
- Lead the preparation and delivery of monthly Operational and ICT Risk reporting to Executive Management and other governance forums.
- Ensure reporting provides a comprehensive view of the ICT risk profile, highlighting key risks, emerging themes and material issues.
- Deliver executive‑level reporting that is clear, concise and focused on strategic decision‑making.
- Provide analysis and commentary on risk trends, key drivers and areas requiring management attention.
- Ensure reporting aligns with Swift’s enterprise risk management framework and methodology.
- Analyse operational and technology risk information to identify emerging risks, systemic issues and trends.
- Challenge data and reporting inputs to ensure management information is accurate, meaningful and decision‑focused.
- Recommend improvements to risk metrics and reporting to enhance executive oversight.
- Support senior stakeholders in understanding Swift’s technology risk profile and risk exposure.
Coordinate and lead reporting across areas including
- Operational Risk
- ICT Risk
- Technology Resilience
- Third‑Party ICT Risk
- ICT Incident Management
- Operational Resilience
- Key Risk Indicators (KRIs)
- Risk Appetite Metrics
- Internal Audit and Regulatory Findings
- Risk Issues, Actions and Control Effectiveness
- Develop reporting for Senior and Executive Management as well as Board Committee as required.
- Prepare executive briefing papers and management summaries.
- Present risk reporting and analysis to senior management and governance forums where required.
- Ensure reporting supports effective oversight and informed risk‑based decision‑making.
- Establish and maintain reporting standards, governance and quality assurance processes.
- Drive continuous improvement of Operational and Technology Risk reporting through automation, data visualisation and enhanced analytics.
- Oversee the development of dashboards and management information using reporting tools such as Power BI.
- Improve reporting efficiency while maintaining strong governance and data integrity.
- Oversee the collection, validation and governance of Operational and Technology Risk data.
- Work closely with Technology, Operational Risk and business stakeholders to improve data quality and reporting consistency.
- Establish controls to ensure completeness, accuracy and timeliness of reporting information.
- Build strong relationships across Technology, Risk, Cyber Security, Operational Resilience and business functions.
- Act as the primary point of coordination for Operational and Technology Risk reporting.
- Influence stakeholders to improve reporting quality, governance and risk transparency.
- Support regulatory reviews, internal audits and assurance activities relating to Operational and Technology Risk reporting.
Essentials – Skills and Experience
- Extensive experience in Technology Risk, Operational Risk, Enterprise Risk or Risk Reporting within banking or financial services.
- Knowledge of DORA, NIS‑2 and ICT risk regulatory expectations.
- Demonstrated experience preparing executive and Board‑level reporting.
- Strong understanding of operational risk, ICT risk and technology governance.
- Experience interpreting complex risk information and translating it into clear executive insights.
- Strong analytical, communication and stakeholder management skills.
- Experience developing management information and dashboards using reporting and visualisation tools.
- Proven ability to influence senior stakeholders and drive reporting improvements.
Desirable
- Experience with Governance, Risk and Compliance (GRC) platforms.
- Experience supporting regulatory engagements and internal audits.
- Professional qualifications in Risk Management, Information Security or Technology Governance (CRISC, CISA, CISSP, FRM or equivalent).
- Key Competencies
- Strategic thinking and business acumen
- Executive communication and report writing
- Technology and operational risk management
- Data analysis and interpretation
- Governance and regulatory knowledge
- Stakeholder engagement and influencing
- Leadership and coaching
- Continuous improvement and innovation
- Planning, organisation and delivery excellence
What We Offer
We give you the freedom to be yourself.
We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world.
A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.
We are committed to an inclusive and accessible recruitment process.
If you require a reasonable accommodation related to accessibility during your application or interview, please contact accessibility‑ or indicate this in your application.
All requests are confidential and will not affect your candidacy.
Even if you do not meet every single qualification, we encourage you to apply.
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Senior Manager – Technology and Operational Risk Reporting in London employer: SWIFT
At Swift Temps Ltd, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and customer service excellence. Our employees enjoy competitive pay rates, opportunities for professional growth, and the chance to work in the beautiful regions of Devon and Cornwall, where every day brings new challenges and rewards. Join us for a fulfilling career where your contributions are recognised and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager – Technology and Operational Risk Reporting in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like SWIFT. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Manager – Technology and Operational Risk Reporting in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to SWIFT.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on SWIFT's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at SWIFT
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with SWIFT.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at SWIFT will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former SWIFT employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
