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- Tasks: Lead the global learning strategy and inspire teams across continents.
- Company: Join Swift, a leader in secure financial messaging with a global presence.
- Benefits: Enjoy a competitive package, remote work options, and a diverse, inclusive environment.
- Why this job: Shape the future of learning in a dynamic, innovative company impacting the global economy.
- Qualifications: Bachelor's or Master's degree with strong leadership and strategic vision required.
- Other info: We encourage applicants from all backgrounds; don't hesitate to apply even if you don't meet every requirement.
The predicted salary is between 43200 - 72000 £ per year.
Global Head of Learning & Development (L&D)
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Global Head of Learning & Development (L&D)
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About Us
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
About Us
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy. We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions. Are you a strategic HR Global Head of Learning & Development ready to drive company-wide learning strategy? Do you thrive on leading through transformation, building strong partnerships, and inspiring teams to become more visible, influential, and aligned with business goals? Then we would love to hear from you! The Global Head of Learning & Development (L&D) will lead a team of HR L&D specialists across Europe, Asia, and North America to accelerate the development of a best-in-class, industry-leading center of excellence. This role is pivotal in shaping and executing people strategies that position talent as a key competitive advantage. The role oversees the design, deployment, and delivery of learning programs aligned with business goals, enhances the employee experience, and drives the implementation of a comprehensive, company-wide learning strategy. Together with their team, the Global Head of L&D will play a key role in enabling learning across the organization—enabling technical skill development within business teams, while Global HR focuses on soft skills (behavioral and leadership capabilities). With operational efficiency under scrutiny and delivery excellence well established over the last years, the next step in our L&D evolution is to elevate the function into a strategic partner: this is not about shifting away from operational excellence, but about complementing it with greater strategic impact. The Global Head of L&D will help drive this shift—from a primarily delivery-focused and coordinating role to one that is more visible and influential, in a new regulated environment for Swift as of 2026. This includes partnering with business leaders to enable or sometimes co-create learning ecosystems aligned with strategic priorities and orchestrate a global community of learning experts to amplify learning across the organization. Key Responsibilities
- Strategy development and execution: Develop, execute and continuously review a comprehensive L&D strategy aligned with organizational goals (including readiness for regulation in 2026 or AI impact on soft skills) ensuring evolving business priorities – and market dynamics.
- Global learning ecosystem & operational excellence: Lead the evolution of the role of Global L&D function, balancing global consistency with regional relevance. Elevate the role of Global L&D to a strategic partner for the business. Foster operational excellence and collaboration across geographies and business units.
- Data-driven learning & AI-enhanced digital solutions: Collaborate with the HR People Analytics team to capture, analyze, and act on learning data, generating insights that inform talent strategies and measure impact. Leverage AI and emerging technologies to personalize learning experiences, enhance program effectiveness, and continuously evolve the Learning Management System (LMS) to meet future skills needs.
- Team leadership and capability building: Lead, inspire, and continue to develop a high-performing L&D team, fostering a culture of collaboration, responsible innovation in an Agile environment, and continuous growth.
- Stakeholder engagement & external benchmarking: Build strong internal networks (HR partners, local L&D and business leaders) and external partnerships to benchmark best practices, evolve the L&D offering, and position the organization as a learning leader
- Leadership, management & talent development program design: Design and deliver impactful programs to develop current and future leaders, enhance managerial effectiveness, and support the growth of high-potential talent across the organization.
- Leaning path & on-boarding enablement: Create and implement targeted learning programs to create personalized/employee clusters learning experiences supporting employee growth and business needs. Explore opportunities to enhance on-boarding solutions to accelerate new hire integration.
- Organizational feedback: Design, implement, and manage companywide surveys—such as employee engagement, upward feedback, and leadership effectiveness—to gather actionable insights.
- Budget and vendor management: Oversee the L&D budget to ensure cost-effective investments and operational efficiency. Manage relationships with external vendors and contractors including LMS providers
Qualifications/Professional skills requirements:
- Bachelor or Master degree
- Strategic vision: Ability to think strategically and execute on that vision using innovative approaches and the latest technologies including AI.
- Organizational Skills: Strong organizational skills to manage multiple projects and priorities.
- Analytical skills: Strong analytical skills to assess training needs and measure the impact of L&D programs.
- L&D knowledge and market trends: Deep understanding of L&D practices – including the evolution towards skills-based organization – and trends.
- Team leadership: Proven leadership experience and build-up of high performing teams multi-located. Able to inspire virtual teams.
- Communication skills: Excellent communication skills towards various audiences, to effectively convey ideas and collaborate with stakeholders. Story-telling as a way to convey inspiring messages.
- Stakeholder management: Ability to manage and influence stakeholders at all levels.
- Cultural adaptability: Ability to work effectively in a diverse and international environment. Any experience in managing change initiatives in an L&D environment is an asset.
What will help make you successful?
- Strategic: connects L&D efforts to broader organizational goals.
- Pragmatic: adopts a practical approach
- Proactive: takes initiative and acts decisively
- Driven: highly motivated and determined to succeed
- Passionate: enthusiastic about L&D and its impact on business success
- Innovative: open to new ideas and state-of-the-art learning experience
- Ability to deal with uncertainty and adapting to the pace of a cooperative environment
What We Offer
We put you in control of career We give you a competitive package We help you perform at your best We help you make a difference We give you the freedom to be yourself We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.
If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.
Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.
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Seniority level
Executive
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Job function
Human Resources
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Global Head of Learning & Development (L&D) (London) employer: SWIFT
Contact Detail:
SWIFT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Head of Learning & Development (L&D) (London)
✨Tip Number 1
Network with professionals in the Learning & Development field, especially those who have experience in financial services. Attend industry events or webinars to connect with potential colleagues and leaders at Swift.
✨Tip Number 2
Familiarise yourself with the latest trends in L&D, particularly around AI and data-driven learning solutions. Being able to discuss these topics intelligently during interviews will demonstrate your strategic vision and innovative mindset.
✨Tip Number 3
Prepare to showcase your leadership experience by gathering specific examples of how you've built high-performing teams and driven change in previous roles. This will be crucial in demonstrating your capability to lead a global L&D function.
✨Tip Number 4
Research Swift's current L&D initiatives and their alignment with business goals. Understanding their existing strategies will allow you to propose tailored ideas that resonate with their objectives during discussions.
We think you need these skills to ace Global Head of Learning & Development (L&D) (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Learning & Development, particularly any strategic roles you've held. Use keywords from the job description to demonstrate that you understand the requirements and can meet them.
Craft a Compelling Cover Letter: In your cover letter, express your passion for L&D and how your vision aligns with Swift's goals. Mention specific examples of how you've successfully led L&D initiatives in the past and how you plan to drive transformation at Swift.
Showcase Leadership Skills: Since this role requires strong leadership, provide examples of how you've built and inspired teams in previous positions. Highlight your ability to manage diverse teams and foster collaboration across different regions.
Demonstrate Strategic Thinking: Illustrate your strategic vision for L&D by discussing how you would align learning initiatives with business objectives. Mention any experience you have with data-driven decision-making and how it has influenced your past L&D strategies.
How to prepare for a job interview at SWIFT
✨Showcase Your Strategic Vision
As a candidate for the Global Head of Learning & Development, it's crucial to articulate your strategic vision for L&D. Prepare to discuss how you would align learning initiatives with the company's broader goals, especially in light of upcoming regulatory changes and the impact of AI on skills development.
✨Demonstrate Data-Driven Decision Making
Be ready to provide examples of how you've used data to inform L&D strategies in the past. Discuss your experience collaborating with analytics teams to assess training needs and measure the effectiveness of programmes, as this will resonate well with the company's focus on data-driven learning.
✨Highlight Team Leadership Experience
This role requires strong leadership skills, so come prepared to share your experiences in building and leading high-performing teams. Emphasise your ability to inspire and develop talent across diverse locations, showcasing any successful initiatives you've implemented in previous roles.
✨Engage with Stakeholders Effectively
Since stakeholder management is key in this position, prepare to discuss how you've successfully engaged with various stakeholders in the past. Share specific examples of how you've influenced decision-making and collaborated with business leaders to create impactful learning ecosystems.
