Global Head of Learning & Development (L&D) (London)

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

The Global Head of Learning & Development (L&D) will lead a team of HR L&D specialists across Europe, Asia, and North America to accelerate the development of a best-in-class, industry-leading centre of excellence. This role is pivotal in shaping and executing people strategies that position talent as a key competitive advantage. The role oversees the design, deployment, and delivery of learning programmes aligned with business goals, enhances the employee experience, and drives the implementation of a comprehensive, company-wide learning strategy.

Key Responsibilities:

• Strategy development and execution: Develop, execute and continuously review a comprehensive L&D strategy aligned with organizational goals.
• Global learning ecosystem & operational excellence: Lead the evolution of the role of Global L&D function, balancing global consistency with regional relevance.
• Data-driven learning & AI-enhanced digital solutions: Collaborate with the HR People Analytics team to capture, analyze, and act on learning data.
• Team leadership and capability building: Lead, inspire, and continue to develop a high-performing L&D team.
• Stakeholder engagement & external benchmarking: Build strong internal networks and external partnerships to benchmark best practices.
• Leadership, management & talent development program design: Design and deliver impactful programmes to develop current and future leaders.
• Learning path & on-boarding enablement: Create and implement targeted learning programmes to support employee growth.
• Organizational feedback: Design, implement, and manage companywide surveys to gather actionable insights.
• Budget and vendor management: Oversee the L&D budget to ensure cost-effective investments.

Qualifications/Professional skills requirements:

• Bachelor or Master degree
• Strategic vision: Ability to think strategically and execute on that vision.
• Organizational Skills: Strong organizational skills to manage multiple projects and priorities.
• Analytical skills: Strong analytical skills to assess training needs and measure the impact of L&D programmes.
• L&D knowledge and market trends: Deep understanding of L&D practices and trends.
• Team leadership: Proven leadership experience and build-up of high performing teams.
• Communication skills: Excellent communication skills towards various audiences.
• Stakeholder management: Ability to manage and influence stakeholders at all levels.
• Cultural adaptability: Ability to work effectively in a diverse and international environment.

What will help make you successful?

• Strategic: connects L&D efforts to broader organizational goals.
• Pragmatic: adopts a practical approach.
• Proactive: takes initiative and acts decisively.
• Driven: highly motivated and determined to succeed.
• Passionate: enthusiastic about L&D and its impact on business success.
• Innovative: open to new ideas and state-of-the-art learning experience.

What we offer:

• We put you in control of your career.
• We give you a competitive package.
• We help you perform at your best.
• We help you make a difference.
• We give you the freedom to be yourself.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation. Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.