Swift Temps is recruiting on behalf of our client for an experienced and motivated Service Technician to join a leading engineering company based in Gloucestershire. As a Service Technician, you will be responsible for the assembly, setting, testing, installation, and commissioning of capital equipment for the lead-acid battery industry. This role involves extensive international travel, supporting customers at their overseas facilities, and delivering training to operator and maintenance personnel. This is a hands-on, customer-facing role suited to a technically skilled individual who enjoys problem-solving, global travel, and working with complex automated machinery.
Key Responsibilities
- Assemble development and production machinery in line with technical drawings provided by Engineering
- Modify parts and assemblies using hand and power tools including drills, band saws, and belt sanders
- Apply experience and creativity to problem-solving during build and test phases
- Set, test, and fault-find the full range of battery assembly equipment
- Carry out final testing and assembly in preparation for inspection and despatch
- Install and commission equipment at customer sites worldwide
- Deliver training to customer operators and maintenance personnel, both at the company's facilities and overseas locations
- Produce clear visit reports and technical recommendations following site work
- Maintain accurate expense claims in line with company expense policies
- Liaise closely with Sales, Production, Design, and Service teams
- Provide training, coaching, and mentoring to other members of the service team
- Complete all machine documentation accurately and on time
- Identify opportunities for process, productivity, and quality improvements
- Actively participate in continuous improvement initiatives
- Develop effective working relationships with internal stakeholders, customers, and suppliers
- Adhere to all workplace management rules and company procedures
- Act with integrity, professionalism, and respect at all times
- Uphold the company's values in everything you do
- Ensure compliance with all company policies, procedures, and ethical standards
- You may also be required to undertake additional tasks or duties from time to time that are reasonably within your capabilities.
Skills, Knowledge & Experience
- Completed a recognised Engineering Apprenticeship (ONC or HNC advantageous)
- Dual-skilled with proven experience in machine assembly and fault diagnosis
- Ability to use precision measuring equipment such as micrometres and vernier callipers
- Ability to read and interpret mechanical assembly drawings
- Ability to read and interpret pneumatic drawings and fault-find pneumatic circuits to component level
- Understanding of electrical control circuits
- Understanding of PLC-controlled machinery
- Strong problem-solving skills with the ability to apply practical solutions
- Ability to write clear, concise technical reports
- Self-motivated, enthusiastic, and confident communicating at all levels
- Willingness to work flexibly, including weekends and international travel
- Valid passport and ability to travel globally
Culture & Benefits
Our people are at the core of everything we do. We offer a supportive, dynamic working environment with a strong focus on wellbeing, development, and long-term career progression.
- Competitive salary
- Company pension plan
- Group life assurance and income protection
- Private medical insurance
- Employee incentive plan
- Generous annual leave
- Flexible working options, including a 9-day fortnight (work 9 days over 2 weeks, with every other Friday off)
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Service Technician in City of London employer: SWIFT
At Swift, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that empowers our employees to thrive. With a strong focus on professional growth, we provide ample opportunities for cross-cultural collaboration and global learning, ensuring that every team member can contribute to our mission of enhancing the financial ecosystem. Our commitment to diversity, employee engagement, and a supportive environment makes Swift a truly rewarding place to build your career in the heart of Belgium's financial sector.
