Commercial Business Account Manager
Location: Cheltenham, Gloucestershire, GB, GL50 3
Contract Type: Any
Closing Date: 2026-12-12T21:15:44.917
An established specialist business supporting high-value projects across the nuclear and wider industrial sectors is seeking an experienced Commercial Business Account Manager to take ownership of key customer relationships, commercial performance and strategic account development. This is an influential commercial position that combines account management, financial forecasting, contract support, supplier coordination, and cross-functional project delivery. The successful candidate will work closely with senior leadership and operational teams to protect profitability, strengthen customer partnerships and support continued business growth.
The role
As Commercial Business Account Manager, you will act as a primary commercial point of contact for key customers, contractors, suppliers and supply-chain partners. You will combine strong account management with financial awareness, contract support and operational coordination to improve customer satisfaction, profitability and overall account performance.
Key responsibilities
- Financial Tracking
- Team Support
- Stock Management
- Customer Contracts
- Commercial Forecasting
- Communication and Liaison
- Commercial Demand
What we are looking for
- Previous experience in commercial management, account management, contract management or business development
- Proven ability to build and maintain strong customer relationships
- Strong commercial awareness, including pricing, margins, forecasting and profitability
- Experience preparing quotations, proposals or commercial documentation
- Confidence communicating with customers, suppliers and senior stakeholders
- Strong negotiation and problem-solving skills
- Excellent organisation, time management and attention to detail
- Ability to remain calm under pressure and deliver to deadlines
- Experience working collaboratively across multiple departments
- Previous leadership, team-management or team-coordination experience
- Good working knowledge of Microsoft Word, Excel and email
- Full, clean UK driving licence
Desirable but not essential
- Experience within nuclear, engineering, manufacturing, aerospace, defence, energy, construction or another regulated industry
- Knowledge of NEC3 or similar commercial contracts
- Experience working with Tier 1 suppliers
- Supplier, purchase-order or stock-management experience
- Health and safety awareness
- Degree-level qualification or equivalent commercial experience
- A packaging background is not required. More important is your ability to understand customer requirements, manage commercial performance, build trust and make things happen.
The right person
You will be commercially confident, approachable and professional. You will enjoy solving customer problems, developing long-term partnerships and working with different teams to deliver successful outcomes. You should be comfortable taking ownership, working independently and escalating only when necessary. This role will suit someone looking for more than a standard Account Manager position and who is motivated by the opportunity to directly influence customer satisfaction, profitability and business growth.
What's on offer
- Competitive salary, dependent on experience
- Performance-related bonus
- Company pension scheme
- Ongoing training and development
- Permanent, full-time position
- The opportunity to work on high-value projects within the nuclear and industrial sectors
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Commercial Business Account Manager in Cheltenham employer: SWIFT
At Swift, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that empowers our employees to thrive. With a strong focus on professional growth, we provide ample opportunities for cross-cultural collaboration and global learning, ensuring that every team member can contribute to our mission of enhancing the financial ecosystem. Our commitment to diversity, employee engagement, and a supportive environment makes Swift a truly rewarding place to build your career in the heart of Belgium's financial sector.
