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- Tasks: Lead the quality team, ensuring compliance and driving continuous improvement in a dynamic manufacturing setting.
- Company: Join a forward-thinking company focused on quality and customer satisfaction in Blackburn.
- Benefits: Competitive salary, opportunities for professional growth, and a supportive team environment.
- Why this job: Make a real impact on product quality while developing your leadership skills in a fast-paced industry.
- Qualifications: Experience in quality management, strong leadership skills, and a hands-on approach are essential.
- Other info: Ideal for those passionate about quality and eager to drive change in a manufacturing context.
The predicted salary is between 48000 - 50000 £ per year.
We’re looking for a hands-on, forward-thinking Quality Manager to take ownership of the quality function at our Blackburn site. This is a critical leadership role overseeing compliance, continuous improvement, and customer satisfaction in a fast-paced manufacturing environment.
Location: Blackburn
Salary: £48,000–£50,000 per annum
Reporting to: Technical Manager
Responsible for: Quality Co-ordinators
Purpose of the Role: Lead and develop the site’s quality team and systems, ensuring full compliance with standards (including ISO and BRC), maintaining product integrity, and enhancing performance and customer satisfaction.
Key Responsibilities:
- Quality Systems & Compliance:
- Develop and maintain integrated quality systems for all goods and processes
- Ensure compliance with all relevant standards and customer requirements
- Operate and improve the Quality Management System
- Prepare for and host customer and certification audits
- Co-ordinate and conduct scheduled internal audits
- Drive continuous improvement initiatives across the business
- Champion problem-solving and root cause analysis
- Implement corrective actions for non-conformities and complaints
- Chair Management Review Meetings (MRM) and HACCP meetings
- Attend and contribute to weekly Quality and Tooling meetings
- Investigate customer complaints and maintain the complaints database
- Communicate effectively with teams and customers to resolve quality issues
- Visit customers to support issue resolution as required
- Support vendor development and selection to ensure supplier quality
- Lead, mentor, and manage the quality team to achieve business objectives
- Plan resources effectively and monitor KPIs
- Promote a quality-first, data-driven culture
- Build strong cross-functional relationships with other departments
- Work safely and ensure your team complies with all company safety procedures
Person Specification:
- Proven experience in quality management within a manufacturing environment
- Strong leadership and people management skills
- Experience in continuous improvement (e.g. Lean, Six Sigma)
- Hands-on, pragmatic approach with strong decision-making skills
- Excellent communication and influencing abilities
- Confident under pressure and to strict deadlines
- Numerate and computer literate
- Experience in a fast-paced manufacturing environment
- Experience in injection moulding (desirable)
- Proven ability to take ownership of actions and deliver results
Quality Manager employer: Swift Temps Ltd
Contact Detail:
Swift Temps Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager
✨Tip Number 1
Familiarise yourself with ISO and BRC standards, as these are crucial for the Quality Manager role. Understanding these compliance requirements will not only help you in interviews but also demonstrate your commitment to quality management.
✨Tip Number 2
Showcase your experience with continuous improvement methodologies like Lean or Six Sigma. Be prepared to discuss specific examples of how you've implemented these strategies in past roles to enhance quality and efficiency.
✨Tip Number 3
Highlight your leadership skills by preparing examples of how you've successfully managed teams in a manufacturing environment. Discuss how you’ve motivated your team to achieve quality objectives and foster a culture of excellence.
✨Tip Number 4
Prepare to discuss your problem-solving abilities, especially in relation to customer complaints and non-conformities. Think of instances where you've effectively resolved issues and improved processes, as this will resonate well with the hiring team.
We think you need these skills to ace Quality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality management, particularly in manufacturing. Emphasise your leadership skills and any continuous improvement methodologies you have implemented, such as Lean or Six Sigma.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Showcase your hands-on approach and provide examples of how you've successfully led quality initiatives in previous roles.
Highlight Relevant Qualifications: If you have certifications related to quality management systems (like ISO or BRC), make sure to mention them. This will demonstrate your commitment to maintaining high standards and compliance.
Prepare for Potential Questions: Think about how you would respond to questions regarding your experience with audits, problem-solving, and team management. Be ready to discuss specific examples that showcase your ability to drive continuous improvement and resolve quality issues.
How to prepare for a job interview at Swift Temps Ltd
✨Showcase Your Leadership Skills
As a Quality Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experience you have in mentoring or developing team members.
✨Demonstrate Your Knowledge of Quality Standards
Familiarise yourself with relevant quality standards such as ISO and BRC. Be ready to discuss how you've ensured compliance in previous roles and any specific initiatives you've led to improve quality systems.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Prepare examples of how you've tackled quality issues, implemented corrective actions, and driven continuous improvement initiatives in a manufacturing environment.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've effectively communicated with teams and customers to resolve quality issues.