At a Glance
- Tasks: Manage client accounts, ensuring top-notch service and swift issue resolution.
- Company: Join a dynamic logistics company focused on customer satisfaction and growth.
- Benefits: Enjoy a competitive salary, car allowance, commission opportunities, and hybrid working options.
- Why this job: Be part of a collaborative culture that values customer needs and offers career growth potential.
- Qualifications: Experience in account management and logistics, with excellent negotiation and communication skills required.
- Other info: Full clean driving license is essential; based in the Midlands area.
The predicted salary is between 36000 - 54000 £ per year.
The role is based onsite, however hybrid working is expected with visiting of customer locations too. Working hours are 08.30 – 5.30 pm.
The candidate will be an experienced Client Account Manager (business development) coming with a proven logistics background and be based in the Midlands area. Would suit someone already in an account management role who could have the potential to move into new sales at a later date.
- Excellent negotiating skills
- A dynamic, pro-active approach to working with customers, quickly addressing their needs and ensuring any issues and challenges are resolved swiftly
- A proven ability to put the customer’s requirements at the heart of what we do, striving to deliver high quality customer service at all times
- Strong understanding of B2B and working collaboratively across functions to achieve success
- Demonstrable ability to communicate, present and influence credibly and effectively at all levels of organisations
- Track record of managing multiple commercial processes (budgets, contract renegotiation, KPI measurement), forecasting precisely, and identifying the solutions we can offer resulting in a positive commercial outcome for the company and customers
- Full Clean Driving License
Please submit your CV and we will be in touch.
Client Account Manager employer: Swift Temps Ltd
Contact Detail:
Swift Temps Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager
✨Tip Number 1
Familiarise yourself with the logistics industry and current trends. Understanding the market will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Prepare specific examples of how you've successfully managed client accounts in the past. Highlight your negotiation skills and any instances where you've resolved customer issues swiftly to showcase your proactive approach.
✨Tip Number 3
Network with professionals in the logistics and account management sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights that could benefit your application.
✨Tip Number 4
Research StudySmarter's values and mission. Tailor your discussions to reflect how your experience aligns with our commitment to high-quality customer service and collaboration across functions.
We think you need these skills to ace Client Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management and logistics. Use specific examples that demonstrate your negotiating skills and ability to manage multiple commercial processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your dynamic approach to customer service. Mention how you have successfully addressed customer needs in the past and how you can bring that experience to the role.
Highlight Relevant Skills: Emphasise your strong understanding of B2B relationships and your ability to communicate effectively at all levels. Provide examples of how you've influenced decisions or outcomes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Client Account Manager.
How to prepare for a job interview at Swift Temps Ltd
✨Showcase Your Negotiation Skills
As a Client Account Manager, excellent negotiating skills are crucial. Prepare examples from your past experiences where you successfully negotiated terms or resolved conflicts. This will demonstrate your capability to handle challenging situations effectively.
✨Demonstrate Customer-Centricity
Highlight your ability to put the customer's needs at the forefront. Be ready to discuss how you've previously addressed customer challenges and ensured high-quality service. This shows that you understand the importance of customer satisfaction in account management.
✨Prepare for B2B Discussions
Since the role requires a strong understanding of B2B dynamics, brush up on relevant industry trends and be prepared to discuss how you can collaborate across functions to achieve success. This will show your potential employer that you are well-versed in the business landscape.
✨Communicate Effectively
Your ability to communicate and influence at all levels is key. Practice articulating your thoughts clearly and confidently. Consider preparing a short presentation on a relevant topic to showcase your communication skills during the interview.