At a Glance
- Tasks: Coordinate projects, process orders, and support customers in a dynamic environment.
- Company: Join a collaborative team in Kilmarnock with a focus on growth and customer satisfaction.
- Benefits: Enjoy competitive salary, 33 days holiday, and discounts at popular retailers.
- Other info: Great career development opportunities in a supportive workplace.
- Why this job: Be the key contact for customers and make a real impact on project delivery.
- Qualifications: Experience in sales support or customer service, with strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently seeking a proactive and organised Project Co-Ordinator in Kilmarnock to join our Sales and Project department. This is a key position within our business, acting as the main point of contact for our UK customers, providing quotations, processing orders, and supporting ongoing projects.
SKILLS
- Previous experience in a sales support, project coordination, or customer service role
- Strong organisational and communication skills
- Technical aptitude or willingness to learn about our product range
- Ability to build strong working relationships internally and externally
- Confident working in a fast-paced, customer-facing environment
- IT literate with experience using order processing or CRM systems
DESIRABLE
- Experience working within a technical or manufacturing environment
KEY RESPONSIBILITIES
- Process customer orders and raise purchase orders for project-related items
- Prepare quotations and technical documentation for customer projects
- Advise customers on pricing, lead times, delivery dates, and product suitability
- Liaise with suppliers and technical support to ensure customer requirements are met
- Assist with customer complaints and raise discrepancy forms as required
- Identify opportunities to upsell or cross-sell complementary products
- Support Key Account Managers and Market Sector Managers with project delivery
- Conduct proactive sales calls to enhance orders and customer engagement
- Use internal systems to raise quotes, place orders, and confirm purchase orders
WHAT WE OFFER:
- A culture of shared values, goals, attitudes and business growth
- Employee Assistance Programme (Welfare and Wellbeing)
- Competitive salary
- 33 days holiday (including statutory Public Holidays)
- Life Assurance plan (x3)
- Company pension plan
- Discounts and cashback across many high-street and online retailers (Supermarkets, Entertainment, Fashion, Days Out, Technology, Home and Travel)
- A blend of training to help your career development
WORKING HOURS:
37.5 hours per week, Monday – Thursday 0815-1700, Friday 0830-1600
This is a fantastic opportunity to play an integral role in supporting our customers and helping deliver key projects. If you are a motivated and customer-focused individual looking to join a collaborative team, we would love to hear from you. Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.
Project Coordinator (Kilmarnock, Scotland) employer: Swift Hr
Join our dynamic team in Kilmarnock as a Project Coordinator, where you'll thrive in a supportive work culture that values collaboration and employee growth. We offer competitive salaries, generous holiday allowances, and a comprehensive Employee Assistance Programme to ensure your wellbeing. With opportunities for professional development and a range of discounts on everyday purchases, this role is perfect for those seeking meaningful employment in a fast-paced environment.
