Refrigeration Engineer

Company Description

Swift Foodservice Equipment has over 50 years of experience supporting businesses across the UK with high-performance commercial kitchen solutions. The company works with clients in hospitality, catering, healthcare, education, leisure, and the public sector, delivering reliable, cost-effective installations and services. Swift provides end-to-end support, including kitchen design, equipment supply, installation, planned preventive maintenance, emergency repairs, and ongoing technical assistance. With specialist expertise in commercial refrigeration, air conditioning, and ventilation systems, the team focuses on efficiency, compliance, safety, and long-term performance. A nationwide network of engineers delivers 24/7/365 support and fast response times, building long-term partnerships through honest advice and strong customer service.

Role Description

This is a full-time remote role for a Refrigeration and Air Conditioning Engineer. The Refrigeration and Air Conditioning Engineer will be responsible for diagnosing, maintaining, and repairing commercial refrigeration, Air conditioning systems and other appliances including CO2-based and conventional systems, in line with safety and regulatory standards. Typical day-to-day tasks include performing planned preventive maintenance, responding to remote service requests, troubleshooting technical issues, and advising clients on system performance and equipment care. The role involves collaborating with the wider engineering and support teams, documenting work carried out, and ensuring minimal disruption to client operations. The Refrigeration Engineer will also provide clear, professional communication to customers and internal stakeholders, maintaining high service quality and reliability.

Qualifications

• Candidates should possess strong Repair and Preventive Maintenance skills for commercial refrigeration systems auch as cold/freezer rooms,blast chillers, ice machines.
• expertise working with CO2 refrigeration systems and related safety and compliance practices preferred, but not essential as training can be given.
• Candidates should possess excellent Customer Service skills, including clear communication and client-focused problem-solving.
• Relevant technical certifications or trade qualifications in refrigeration, HVAC, or mechanical services are beneficial.
• Experience with commercial kitchens, foodservice equipment, and remote diagnostics is an advantage.
• Ability to work independently in a remote environment, manage time effectively, and use digital tools for reporting and coordination.

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