At a Glance
- Tasks: Support operations and business development with administrative tasks and effective communication.
- Company: Join a dynamic team at Swift, focused on growth and collaboration.
- Benefits: Work from home once a week, company events, and potential salary increase after three months.
- Other info: 14-month Level 3 apprenticeship with remote training and career development opportunities.
- Why this job: Gain valuable skills in business administration while making a real impact on learners' journeys.
- Qualifications: Previous business administration experience and a Grade 4 or above in English GCSE.
The predicted salary is between 18000 - 25000 € per year.
We are seeking a motivated Business Administration Apprentice to join our dynamic team. The successful candidate will provide day-to-day administrative assistance to the operations and business development teams. The focus is effective communication to both employers and learners, ensuring positive progress throughout the apprentice's journey at Swift. By assisting with daily logistics and administrative tasks, the current Business Development team can concentrate on direct sales activities, leading to increased enrolments.
Duties
- Support operations with collecting employee comments, book in EPA prep days, chase outstanding signatures.
- Report learner absences promptly, with the ability to handle sensitive information and maintain confidentiality.
- Ensure timely attendance of learners on their scheduled class days.
- Gather marketing information from both learners and employers, including obtaining pictures from learners progressing from L2 to L3 and positive updates from employers.
- Format CVs in alignment with Swift branding standards, ensuring all CVs are consistent with fonts, logos, spacing and layout before sending to employers.
- Assist the BD team with outstanding signatures from employers on the final enrolment pack.
- Send reminder correspondence to new learners approaching their enrolment dates.
- Identify and gather potential business development leads for the BD team when interacting with employers.
- In cases where BSs have difficulties in finding opportunities for candidates, provide assistance in capturing relevant data for the Business Development team to follow up with, by adding names and email addresses onto our CRM systems - Hubspot and SAMS.
- Assist with catch up day administration, ensuring that follow up emails are sent to both learners and employers and tracked on Excel.
Requirements
- Previous experience with business administration.
- Grade 4 or above in English GCSE / Functional skills.
- Ability to contribute positively to a team environment.
- Confidence and professionalism on the phone.
- Ability to manage and prioritise tasks efficiently.
- A proactive approach to problem-solving and addressing challenges.
The Apprenticeship
The successful applicant will be enrolled onto a Level 3 Business Administration Apprenticeship with Hatch Training. The apprenticeship is 14 months long and you will gain key skills in business administration, including business fundamentals, compliance, communication and professional skills. You will attend remote Tutor-led training sessions, and build skills in the workplace with guidance from your Support Coach.
Benefits
- Work from home 1 day per week.
- Company events.
- Salary increase by month 3 (depending on performance and KPI's).
If you are a confident and proactive individual and meet the above requirements, we would love to hear from you!
Business Administration Apprentice (B3) in Birmingham employer: Swift ACI
At Swift, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters growth and development for our Business Administration Apprentices. With the opportunity to work from home one day a week and a structured apprenticeship programme that includes remote training and hands-on experience, we ensure our employees are well-equipped to succeed. Our commitment to recognising performance through salary increases and engaging company events makes Swift a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administration Apprentice (B3) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend doing mock interviews with friends or family to boost your confidence and get comfortable with your answers.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can make a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Business Administration Apprentice (B3) in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is aligned with Swift's branding standards. Use the right fonts, logos, and layout to show that you understand the importance of presentation in business administration.
Show Off Your Communication Skills:Since effective communication is key for this role, highlight any relevant experience where you've successfully communicated with others, whether it's through emails, phone calls, or face-to-face interactions.
Be Proactive in Your Application:Don't just wait for us to ask for information; take the initiative! If you have ideas on how you can contribute to the team or improve processes, share them in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our team!
How to prepare for a job interview at Swift ACI
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Administration Apprentice. Familiarise yourself with the tasks mentioned in the job description, like supporting operations and handling sensitive information. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Showcase Your Communication Skills
Since effective communication is key for this role, prepare examples of how you've successfully communicated in previous experiences. Whether it’s through phone calls or emails, be ready to discuss how you’ve maintained professionalism and clarity in your interactions.
✨Be Proactive in Problem-Solving
The job requires a proactive approach to challenges. Think of instances where you identified a problem and took the initiative to resolve it. Share these examples during your interview to highlight your ability to think on your feet and contribute positively to the team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
