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- Tasks: Be the friendly face of our Early Years setting while gaining hands-on experience.
- Company: Join a supportive team dedicated to nurturing young minds.
- Benefits: Receive full training, earn a recognised qualification, and enjoy a vibrant work environment.
- Other info: Perfect for those looking to grow in a dynamic, child-focused environment.
- Why this job: Kickstart your career in business administration while making a positive impact on families.
- Qualifications: GCSEs in English and Maths required; enthusiasm to learn is a must!
The predicted salary is between 18000 - 25000 £ per year.
A client of ours is seeking a motivated and enthusiastic Business Administration apprentice for their Early Years setting. This role has a strong focus on reception duties and front-of-house responsibilities, providing a warm, professional, and efficient service to parents, visitors, and staff. The successful candidate will gain valuable hands-on experience while working towards a recognised Business Administration Apprenticeship qualification. Full training and support will be provided.
Key Responsibilities
- Reception Duties
- Act as the first point of contact for parents, carers, visitors, and external professionals.
- Provide a welcoming, professional, and friendly front-of-house service.
- Answer and direct telephone calls, take accurate messages, and respond to routine enquiries.
- Monitor visitor entry, ensuring sign-in procedures are followed in line with safeguarding requirements.
- Manage incoming and outgoing post, deliveries, and couriers.
- Maintain accurate visitor records and support attendance monitoring.
- Prepare and distribute letters, newsletters, and information packs.
- Manage meeting room bookings and hospitality arrangements for meetings and training sessions.
- Administrative Responsibilities
- Filing, scanning, photocopying, and record keeping.
- Data entry and updating electronic records using nursery management systems.
- Maintaining accurate and confidential child and family records.
- Support the admissions process, including preparing enrolment documentation and maintaining waiting lists.
- Assist with general office organisation and workflow improvements.
- Support the Nursery Manager and leadership team with administrative duties as required.
- Participate fully in apprenticeship training and complete coursework within agreed timescales.
- Communication and Professional Conduct
- Communicate effectively and professionally with parents, staff, and external agencies.
- Maintain positive relationships with families.
- Demonstrate professionalism, reliability, and discretion at all times.
- Work collaboratively with colleagues to support the smooth running of the setting.
- Promote the nursery's values and ethos.
- Safeguarding, Health & Safety and Equality
- Follow all nursery policies and procedures.
- Always adhere to safeguarding and visitor security procedures.
- Promote equal opportunities and inclusive practice.
- Maintain confidentiality in line with GDPR requirements.
- Undertake any additional duties appropriate to the role.
Qualifications
- Essential: GCSE (or equivalent) in English and Maths (Grade 4/C or above).
- Willingness to undertake and complete a Business Administration Apprenticeship within the Early Years Sector.
Skills and Abilities
- Essential: Friendly and professional communication skills.
- Confident telephone manner.
- Basic IT skills (Microsoft Office, email, data entry).
- Good organisational skills (diary management, scheduling).
- Ability to follow instructions and work as part of a team.
- Good attention to detail.
- Willingness to learn and develop new skills.
Personal Qualities
- Professional and well-presented.
- Punctual and reliable.
- Positive attitude and eagerness to learn.
- Calm and confident when dealing with parents and visitors.
- Respectful, inclusive, and approachable.
- Committed to safeguarding and promoting the welfare of children.
Other Requirements
- Willingness to undertake an Enhanced DBS check.
- Commitment to completing apprenticeship training and coursework.
- Understanding that the role requires regular interaction with children, families, staff, and visitors.
Business Administration Apprentice in Oldbury employer: SWIFT ACI LIMITED
Contact Detail:
SWIFT ACI LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administration Apprentice in Oldbury
✨Tip Number 1
Get to know the company before your interview! Research their values and ethos, especially since this role is all about providing a warm and professional service. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for parents and visitors, it’s crucial to come across as friendly and professional. Try role-playing with a friend or family member to build your confidence.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed tasks or schedules in the past. This will demonstrate that you can handle the administrative responsibilities of the role effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that apprenticeship!
We think you need these skills to ace Business Administration Apprentice in Oldbury
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for working in a nursery shine through! We want to see how excited you are about the role and the opportunity to learn. A little enthusiasm goes a long way in making your application stand out.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We love seeing how you connect your background to the responsibilities of the Business Administration Apprentice role.
Be Professional Yet Approachable: Since this role involves front-of-house duties, it’s important to convey a friendly yet professional tone in your written application. We’re looking for someone who can communicate effectively with parents and visitors, so let that personality shine through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SWIFT ACI LIMITED
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, especially those related to reception duties and administrative tasks. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with parents, visitors, and staff, practice your communication skills. Think of examples where you've effectively communicated in previous roles or situations. Being friendly and professional is key, so let that shine through during your interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the nursery's values, training opportunities, and team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress professionally and ensure you look well-presented. This not only reflects your seriousness about the position but also aligns with the warm and professional service expected in the role.