Location: United Kingdom (Remote, with occasional travel to client sites)
Company: Swibit
Employment Type: Full-time
Reports To: Delivery Manager / COO
About Swibit
Swibit is an AI solutions company operating in the MENA region, the UK, and the US. We specialise in delivering high-end consulting and building scalable digital platforms, AI-powered products, and strategic solutions across sectors such as government, public safety, real estate, logistics, education, and public services.
Our model is global design and local execution — combining international expertise with deep local market understanding to deliver impactful, future-ready solutions aligned with national digital transformation visions.
Swibit's UK presence serves as the company's design authority and consulting hub, supporting engagements across the GCC — particularly in Oman and Iraq — with senior-level consulting, architecture, and business analysis capability.
Role Overview
We are looking for a Business Analyst based in the UK to support Swibit's consulting and delivery engagements across the MENA region. You will work on strategic projects for government and enterprise clients — gathering requirements, mapping business processes, conducting gap analyses, and producing the structured specifications that drive high-quality delivery.
This role combines remote working from the UK with periodic travel to client sites in the GCC (primarily Oman and Iraq) for workshops, discovery sessions, and key project milestones.
Requirements & Analysis
Elicit, analyse, and document business requirements through stakeholder interviews, workshops, and observation
Map current-state (as-is) business processes and design future-state (to-be) workflows
Write clear, structured functional requirements specifications (FRS) and user stories
Define acceptance criteria and support UAT (User Acceptance Testing)
Conduct gap analyses between current systems/processes and proposed solutions
Identify risks, dependencies, and assumptions early in the project lifecycle
Support digital transformation assessments and technology advisory engagements
Provide business process improvement recommendations based on industry best practices
Contribute to feasibility studies, technology evaluations, and roadmap development
Produce client-ready reports, presentations, and recommendations
Support pre-sales activities — scoping, effort estimation, and proposal development
Client Engagement
Facilitate requirements workshops and discovery sessions with client stakeholders (remote and on-site)
Serve as the requirements liaison between clients and Swibit's engineering teams
Communicate technical constraints and trade-offs to non-technical stakeholders in clear language
Build and maintain trusted relationships with client teams across cultures
Travel to GCC client sites for key workshops, reviews, and milestones (estimated 4–8 trips per year)
Delivery Support
Work closely with Project Managers, Solution Architects, and engineering teams
Ensure user stories are well-defined, prioritised, and ready for sprint planning
Maintain requirements traceability throughout the project lifecycle
Produce process documentation, data flow diagrams, and system interaction maps
Requirements
Based in the United Kingdom (right to work in the UK)
4–7 years of experience as a Business Analyst in IT services, consulting, or software delivery
Strong experience with requirements elicitation — interviews, workshops, process mapping
Experience working on government or enterprise client engagements
Ability to write clear, structured functional specifications and user stories
Strong understanding of business process modelling (BPMN or similar)
Excellent communication and stakeholder management skills
Experience working with distributed / cross-cultural teams
Comfortable with periodic international travel (GCC region)
Fluency in English (spoken and written)
Preferred
CBAP, CCBA, or BCS Business Analysis certification
Experience working with GCC / Middle Eastern clients or government entities
Arabic language skills (any level — significant advantage)
Familiarity with Agile methodologies (Scrum, Kanban) and tools (Jira, Confluence)
Experience with ERP systems (Odoo, SAP, Oracle) or system integration projects
Exposure to AI/ML projects or digital transformation programmes
Understanding of data sovereignty, compliance, and government IT standards
Experience in public safety, transport, healthcare, or financial services sectors
Consulting firm background (Big 4, boutique, or systems integrator)
Tools You'll Work With
Area
Tools
Requirements
Jira, Confluence, Google Docs
Diagramming
UML, BPMN, Data Flow Diagrams
Slack, Google Meet, Email
Presentations
Google Slides, PowerPoint
Design Review
Figma (view & comment)
What You'll Gain
Work on high-profile government and enterprise engagements across the GCC
Combine UK-based remote working with meaningful international exposure
Serve as the critical link between clients and a world-class engineering team
Exposure to AI, digital transformation, and technology modernisation projects
Collaborate with an international team of engineers, architects, and consultants
Competitive UK-market compensation with performance-based incentives
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Business Analyst employer: Swibit
Swibit is an exceptional employer that offers a dynamic work culture, blending remote flexibility with the excitement of travel across the MENA region. Employees benefit from continuous professional development opportunities and the chance to engage directly with high-profile government and enterprise clients, making a meaningful impact in their projects. With a focus on collaboration and innovation, Swibit fosters an environment where your contributions are valued and growth is encouraged.
